Cancellation Faceapp: Easy Method

What is Faceapp

FaceApp is a mobile photo-editing application that applies AI-powered filters and effects to user photos, including aging, style transfers and other cosmetic adjustments. It offers free features and a paid "Pro" subscription that unlocks additional filters and removes limitations.

How to cancel Faceapp

• If you purchased via the Apple App Store: cancel and request a refund directly through Apple - FaceApp does not process App Store cancellations or refunds. Use the App Store subscriptions screen or Apple's refund request page.
• If you purchased via Google Play: cancel and request a refund directly through Google Play - FaceApp relies on Google Play for those transactions. Use the Google Play subscriptions screen or Google Play's refund help.
• If you purchased on FaceApp's website: use the Stripe Customer Portal link that was emailed to you at purchase to cancel, or contact FaceApp support from the app/website to request cancellation; FaceApp’s site purchases are managed via Stripe’s customer tools.
• Always cancel at least 24 hours before your next billing date to avoid an automatic renewal, and keep receipts/screenshots of cancellation confirmation. If you need formal proof for disputes, consider sending a registered letter with delivery confirmation to the company address (see "Address" section below) and include your account details.

What happens when you cancel

When you cancel a subscription the app will generally stop future renewals but will not necessarily remove access immediately; you typically retain access to Pro features until the end of the paid billing period. Cancellation prevents further charges at the next renewal cycle if performed before the renewal date. Your account data (photos and settings) may remain with FaceApp according to their privacy policy; cancellation usually does not automatically delete your account or uploaded content.

Will I get a refund?

FaceApp states that subscription fees are non-refundable and that refunds are handled by the marketplace where the purchase was made. For App Store and Google Play purchases, FaceApp disclaims responsibility for refunds and directs you to the store’s refund process. Marketplaces evaluate refund requests under their own rules and may grant or deny refunds at their discretion.

Faceapp plans and pricing

Your consumer rights in Canada

Canada has no general federal "cooling-off" right for digital subscriptions; purchases of digital services are typically final unless the merchant’s own policy offers refunds. Some provincial consumer-protection laws (for example Quebec or Ontario) provide remedies for misrepresentation or unconscionable contract terms, but these do not automatically create a right to cancel or refund a digital subscription. If you believe you were misled or subject to an unfair practice, you can raise a complaint with provincial consumer protection authorities or seek legal advice about your specific situation.

Customer experiences

User reports are mixed. Some users praise FaceApp’s filters and outcomes when used patiently and note good results for intended edits. Many complaints focus on difficulties cancelling subscriptions, unexpected recurring charges, and denial of refunds - even when users attempt to cancel quickly through App Store or Google Play. Other users have reported promised video-editing features or other paid features were not available as expected, prompting disputes and refund requests.

Documentation checklist

• Account email and username used with FaceApp
• Subscription type (monthly/annual) and approximate start date
• Receipt or charge detail (App Store/Google Play purchase history or email receipt from FaceApp/Stripe)
• Screenshots of subscription status and any in-app cancellation confirmations
• Dates and records of any refund or cancellation requests made (including support tickets)
• If sending formal mail, a copy of the registered-mail receipt and tracking number

Common mistakes

Users often try to cancel inside the FaceApp app when the subscription was bought through a store; for App Store or Google Play purchases you must cancel via the store, not the app. Another common error is cancelling too close to the renewal time; cancellations should be completed at least 24 hours before the next billing date to avoid a charge. People also assume FaceApp will automatically refund after cancelling - FaceApp points refund requests back to the marketplace, and stores apply their own rules. Finally, failing to keep receipts or screenshots makes disputes harder to win.

Comparative recap

After cancelling

After you cancel, verify your subscription status in the store or FaceApp settings and keep confirmation records. If you need a refund, submit a request through the App Store or Google Play refund pages linked below or follow the Stripe Customer Portal instructions for web purchases. If the marketplace denies a refund and you believe the charge was unauthorized or the product was misrepresented, gather your documentation and consider contacting your payment provider (bank or card issuer) for a charge dispute or filing a complaint with your provincial consumer protection office. Helpful links: Apple - request a refund, Google Play - request a refund, Stripe support, Government of Canada - Consumer protection.

Address

Wireless Lab, 16 Avtovskaya 401, 198096 Saint Petersburg, Russia