Cancel Faceapp: Easy Method

What is Faceapp

Overview

FaceApp is a mobile application that applies AI-driven filters and edits to photos, primarily focusing on facial transformations.

It offers free features plus paid "Pro" subscription tiers for additional filters, watermark removal, and advanced tools.

Main features

Common features include age and gender filters, hair and makeup changes, and other stylistic transformations.

Feature availability can change with updates; some users report features being removed or modified over time.

How to cancel Faceapp

iOS / Mac (App Store)

• Open your Apple ID settings or the App Store app on your device.
• On Mac: App Store → your name/account settings → Manage Subscriptions → select FaceApp → Cancel Subscription.
• Follow on-screen prompts to confirm cancellation and keep a screenshot of the confirmation.
• See Apple support: Apple App Store guide.

Android (Google Play)

• Open the Google Play Store app on your Android device.
• Tap Menu → Subscriptions or Manage Subscriptions → select FaceApp → Cancel Subscription.
• Follow prompts and save a confirmation screenshot or email receipt.
• Reference: AndroidCentral cancel guide.

Web or third-party marketplaces

• FaceApp does not process subscription payments directly; most subscriptions are via third-party stores.
• Cancel through the marketplace where you purchased the subscription (App Store, Google Play, etc.).
• Contacting FaceApp may yield a confirmation but refunds and processing are governed by the marketplace.
• See FaceApp terms: FaceApp Terms.

What happens when you cancel

Access after cancellation

Cancelling stops future renewals but usually does not immediately remove access for the period you already paid.

You typically retain Pro features until the end of the current billing cycle.

Auto-renewal and billing

Cancellation prevents the next auto-renewal; processing times vary by store.

Most advice recommends cancelling at least 24 hours before renewal to avoid unexpected charges.

Account and data

Cancelling a subscription does not automatically delete your FaceApp account or uploaded photos.

For data or privacy requests, check FaceApp's privacy policy and contact their support channels.

Will I get a refund?

Marketplace-dependent refunds

Refunds are generally governed by the marketplace (Apple App Store or Google Play), not FaceApp directly.

Check the relevant store's refund policy and request through that store's support channels.

Exceptions under New Zealand law

Under the Consumer Guarantees Act (CGA), you may be entitled to remedies if a digital service is faulty, not fit for purpose, or misleading.

Suppliers cannot contract out of CGA obligations, so you may be eligible for a refund or other remedy despite store terms.

How to request a refund

• Gather proof of purchase, screenshots, and a clear description of the issue.
• Request a refund via the App Store or Google Play purchase history and follow their procedures.
• If the store refuses but you have a CGA claim, consider contacting consumer authorities or dispute resolution services.

Faceapp plans and pricing

Typical plans

FaceApp offers several paid tiers that vary by billing period and features. Prices shown are typical NZ-dollar examples.

Actual prices and billing periods may vary by platform and change over time.

Notes on prices

Some price entries are approximate and inferred from global tiers; the App Store listing may not explicitly state periods for each price.

Always confirm the exact price and billing period before subscribing through the store interface.

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

The CGA applies to digital services and requires that services be of acceptable quality and fit for purpose.

Suppliers cannot exclude CGA rights by stating "no refunds" or similar terms.

Fair Trading Act and complaints

The Fair Trading Act prohibits misleading and deceptive conduct, including false statements about features or subscriptions.

If key features are removed without notice or advertising is misleading, you may have grounds to complain.

How to pursue remedies

• Contact the seller or marketplace support first with evidence and a clear remedy request.
• If unresolved, consider raising a complaint with the Commerce Commission or seeking redress through the Disputes Tribunal.
• Useful resource: Consumer.org.nz on CGA.

Customer experiences

Positive feedback

Some users praise FaceApp's creative potential and ability to produce striking results when used carefully.

Positive reviews often highlight specific filters and the novelty of transformations.

Negative feedback

Common complaints include removed features without warning, unmet expectations (e.g., video editing promises), and billing problems.

Several users report difficulties obtaining refunds or stopping recurring charges promptly.

Common themes

• Value perception varies; some see it as overpriced for current feature sets.
• Customer support and subscription handling receive mixed reviews, mainly around cancellations and billing.

Documentation checklist

What to gather

• Purchase receipt or order confirmation from Apple/Google.
• Subscription ID, transaction date, and billed amount.
• Screenshots of subscription settings and any error messages.

Correspondence and supporting evidence

• Copies of emails or chat transcripts with FaceApp or store support.
• Bank or card statements showing the charge(s).
• Descriptions/screenshots showing missing or removed features if claiming CGA breach.

Common mistakes

Trying to cancel inside the app

Attempting to cancel only from within the FaceApp app may not stop auto-renewals if the purchase was handled by Apple or Google.

Always cancel via the store where you purchased the subscription.

Assuming automatic refunds

Many users expect an automatic refund after cancelling; in most cases refunds require a separate request through the marketplace.

Do not assume cancellation equals refund - submit a refund request if needed.

Missing renewal windows

Waiting until the renewal date can lead to unexpected charges; cancel at least 24 hours before renewal where possible.

Keep confirmation evidence to avoid disputes over timing.

Comparative recap

Quick comparison

Notes

FaceApp states that it does not process subscription payments directly; marketplaces control billing and refund decisions.

Under New Zealand law you may have additional rights even if a marketplace denies a refund.

After cancelling

Check confirmations

• Save the cancellation confirmation from Apple or Google and any email receipts.
• Confirm the end date of your remaining access and keep evidence for disputes.

If problems persist

• If charges continue after cancellation, contact the marketplace first and provide documentation.
• If unresolved, consider contacting New Zealand consumer authorities: Consumer.org.nz, Commerce Commission, or check govt.nz consumer rights.

Address

Primary operations

Operational headquarters (postal contact): Wireless Lab, 16 Avtovskaya 401, 198096 Saint Petersburg, Russia.

This address is typically listed as the operational contact and is used for general correspondence.

Privacy and other contacts

FaceApp has other listed addresses (for example, a Cyprus address) commonly used for privacy inquiries; these may not process subscription cancellations.

For billing and refund issues, contact the marketplace (App Store or Google Play) first and include all documentation when escalating to FaceApp or consumer authorities.