Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Hiddenlistings
11801 Pierce Street, Suite 200
92505 Riverside
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Hiddenlistings service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Hiddenlistings: Easy Method
What is Hiddenlistings
Hiddenlistings is a subscription service that offers access to off-market or “hidden” real estate listings through a web platform and associated mobile apps. It operates on a recurring subscription model with a short trial offer and multiple paid plans; customer support and billing are handled directly by Hidden Listings Corp.
How to cancel Hiddenlistings
- Preferred methods: Call (800) 375‑5520, email support@hiddenlistings.com, complete the contact form on the HiddenListings website, or send a cancellation letter by registered mail to the postal address (see Address section). In your message or call, state your full name, account email, subscription plan, payment method and last four digits of the card, the date you subscribed, and a clear statement that you request cancellation and confirmation of cancellation. Keep copies or screenshots of all communications.
- Trial users: If you are within the 7‑day trial, cancel before the trial ends to avoid being charged; the trial must be actively cancelled by contacting Hiddenlistings as above.
- App purchases: If you subscribed via the iOS app but the subscription is billed outside Apple, you cannot cancel via Apple’s subscription settings; you must contact Hiddenlistings directly. For Android/Google Play there is no verified public policy - assume you will need to contact Hiddenlistings directly as well.
- For legal proof: If you want a verifiable receipt of delivery, send a registered-letter (e.g., “registered mail / raccomandata A/R”) to the company address and retain the tracking/return receipt as proof.
What happens when you cancel
When your cancellation is processed, your subscription will generally stop any future automatic renewals. Access to the paid service typically continues until the end of the already‑paid period; if you cancel during a free trial and cancellation is processed before the trial ends, you should avoid being charged. Hiddenlistings’ policy indicates subscription fees are non‑refundable, so cancelling usually prevents future charges but does not guarantee refunds for past payments. You should request written confirmation of cancellation and retain it for your records. Account data and listings access may be subject to Hiddenlistings’ retention policies - request clarification from support if you need specific data removed.
Will I get a refund?
Hiddenlistings’ stated policy is that subscription and service fees are non‑refundable. The primary practical exception is avoiding charges by cancelling within the 7‑day trial period; cancelling during that trial should prevent the recurring fee. There is no publicly available, explicit company policy giving routine refunds for paid periods, and no clear statement that Canadian statutory cooling‑off rights apply. If you believe a charge was unauthorized or in error, you can still dispute the charge through your card issuer or bank and may pursue consumer protection channels in your province.
Hiddenlistings plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (after trial) | C$49.60 | Monthly | Access after 7‑day C$1 trial; renews automatically until cancelled |
| 3‑Month Subscription | C$99.00 | 3 Months | No trial; fixed 3‑month access, must resubscribe afterward |
Your consumer rights in Canada
There is no explicit public statement from Hiddenlistings about a 14‑day cooling‑off period or statutory refund right for digital subscriptions. In Canada, consumer protections vary by province and generally give stronger rights for in‑person and some remote goods/services, but digital subscriptions often have limited automatic statutory cancellation rights unless the seller’s terms provide them. If you believe the service was misrepresented, the trial was not cancellable as advertised, or unauthorized charges occurred, you can contact your provincial consumer protection office, file a complaint with the Better Business Bureau or similar agencies, and consider disputing the charge with your card issuer. For iOS purchases managed outside the App Store, Apple’s normal refund channels may not apply; see Apple’s guidance for details (Apple support - subscriptions).
Customer experiences
Public reviews are mixed. Some online validators give Hiddenlistings a medium‑high trust score and consider the site low risk. However, multiple user complaints exist describing difficulty cancelling trials, continued charges after attempted cancellation, poor or delayed customer support responses, and reports of being blocked or hung up on when calling. These reports suggest cancellations can be slow or require persistence; keep detailed records of every contact.
Documentation checklist
- Account email and username, subscription confirmation or invoice, date of purchase, last four digits of payment card, screenshots of the subscription page/trial terms, copies of any emails/chats with support, the cancellation request text or call notes (date/time), and postal tracking/return receipt if you send registered mail.
Common mistakes
Users commonly assume they can cancel through the App Store or Google Play; if the vendor bills outside those stores, cancellation must be made directly with Hiddenlistings. Another frequent mistake is not keeping a copy of the cancellation request or confirmation; without proof, disputes are harder to resolve. Also, waiting until after the trial ends can lead to an immediate charge; set a calendar reminder to cancel earlier. Relying solely on a phone call without written confirmation or a tracking number for mailed cancellations increases the risk of continued billing.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web / phone / email / contact form / postal | Fees stated non‑refundable; cancelling trial avoids charges | Medium to High (multiple reports of delays and poor follow‑up) |
| App Store (iOS) | Apple cannot cancel/refund subscriptions billed outside the App Store; must contact developer | High (Apple support limited for off‑store billing) |
| Google Play | No verified public policy; likely requires contacting Hiddenlistings directly | Unknown to High (no clear documentation; assume similar difficulties) |
After cancelling
After you submit a cancellation, watch for written confirmation from Hiddenlistings and verify your bank or card statement to ensure no further charges occur. If you are charged after cancellation, first contact Hiddenlistings with your cancellation proof; if that fails, contact your payment provider to dispute the charge. Useful resources include the Hiddenlistings support email support@hiddenlistings.com, the CancelHow cancellation guide (Hiddenlistings cancellation guide) for practical tips, and Apple’s subscription help page for iOS guidance (Apple support - subscriptions). If you plan to send a letter for legal proof, use registered mail and keep the return receipt as evidence.
Address
Hidden Listings Corp., 11801 Pierce Street, Suite 200, Riverside, CA 92505, United States