Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Hotstock
Office 32 Epsilon House, West Road
IP3 9FJ Ipswich
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Hotstock service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Hotstock: Easy Method
What is Hotstock
Hotstock is a mobile app that monitors online retailers for restocks and sends users alerts; paid tiers add more tracked items, higher alert priority and an AutoBuy feature for unattended checkout. Subscriptions are managed through the app stores (Apple App Store or Google Play) rather than directly through HotStock's website.
How to cancel Hotstock
Cancel the subscription in the store where you purchased it. HotStock cannot cancel app-store subscriptions for you, and deleting your HotStock account does not stop App Store or Google Play billing. To avoid being charged for the next period, cancel at least 24 hours before renewal.
- On iOS (App Store): Open Settings > your name > Subscriptions, find HotStock and tap Cancel. You can also manage the subscription via the App Store listing. Cancel at least 24 hours before renewal.
- On Android (Google Play): Open Google Play > Profile > Payments & subscriptions > Subscriptions, select HotStock and Cancel. See HotStock's FAQ for guidance: hotstock.io/faq.
- On the Web: You cannot cancel app-store managed subscriptions via HotStock's website; account deletion is separate and does not stop App Store or Google Play billing (see the FAQ).
What happens when you cancel
When you cancel a paid subscription through the App Store or Google Play, your access to paid features typically continues until the end of the current billing period; the subscription will not auto-renew after that date. Deleting your HotStock account should remove your profile and stored settings (HotStock states account deletion completes within about 24 hours), but it does not cancel subscription billing handled by Apple or Google.
Will I get a refund?
Refunds are generally handled at HotStock's discretion unless the app-store policy or applicable Canadian provincial consumer laws require otherwise. HotStock's terms do not state an explicit 14‑day “cooling‑off” refund guarantee, so claims for refunds for purchases made through the App Store or Google Play are usually subject to the respective store's refund procedures and policies; HotStock may consider refund requests in specific cases per its Terms: hotstock.io/terms-ab.
Hotstock plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| HotStock Premium | C$6.99 | Monthly (auto-renews) | Adds more custom products, earlier alert priority (vs free users) |
| AutoBuy tier | C$14.99 | Monthly (auto-renews) | Includes AutoBuy for unattended checkout, plus all Premium features |
Pricing sourced from the Apple App Store Canada listing; no annual plan was publicly visible as of Jan 2026.
Your consumer rights in Canada
Canadian users are protected by provincial consumer protection laws, which can affect contract terms and may override certain clauses such as mandatory arbitration. HotStock’s terms note that Canadian users may opt out of the arbitration agreement by providing written notice within 30 days of accepting the Terms. If you believe a refund or other remedy is required under local consumer law, you may cite the applicable provincial rules when contacting HotStock or the app store.
Customer experiences
Many users report HotStock helped them obtain hard-to-find items (GPUs, consoles) thanks to quick alerts and AutoBuy; Trustpilot reviews are generally positive and note reliability and responsive customer service. At the same time, multiple Canadian users report AutoBuy failures or errors with Canadian retailers (notably BestBuy.ca and Amazon.ca), alerts arriving too late for high-demand drops, and occasional false positives or app glitches. Overall feedback is mixed: strong success stories exist alongside usability and reliability complaints for certain retailers.
Documentation checklist
- Subscription receipt or purchase confirmation (App Store or Google Play)
- Apple ID or Google account email used to subscribe
- Date and time of charge/renewal
- Screenshots of subscription in your App Store / Google Play account and any in-app subscription pages
- Transaction or order ID from the App Store / Google Play receipt
- Any error messages, screenshots of issues, and copies of correspondence with HotStock support
Common mistakes
Users commonly try to cancel via HotStock’s website or by emailing HotStock support, which will not stop App Store or Google Play billing. Another frequent error is deleting the HotStock account and assuming the subscription is cancelled; account deletion does not terminate app-store subscriptions. Waiting until the renewal day to cancel can also result in an unwanted charge if cancellation is not completed at least 24 hours before renewal. Finally, make sure you are signed into the same Apple or Google account that purchased the subscription.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS - App Store (Settings > Subscriptions) | Refunds handled by Apple per its policy; HotStock may consider requests per its Terms | Low |
| Android - Google Play (Subscriptions in Play Store) | Refunds handled by Google Play per its policy; HotStock may consider requests per its Terms | Low |
| Web / HotStock account deletion | Does not automatically refund or cancel App Store / Google Play billing; refunds at HotStock’s discretion where applicable | Medium - cannot cancel subscription via site; must use app store |
After cancelling
After you cancel in the App Store or Google Play, verify the subscription status and retention of access through your account settings; keep receipts and screenshots until any billing dispute is resolved. For help cancelling or for policy questions, see HotStock’s FAQ: hotstock.io/faq, HotStock Terms: hotstock.io/terms-ab, and HotStock Privacy: hotstock.io/privacy-policy. For App Store billing support, see Apple’s subscriptions help: Manage subscriptions on Apple. For Google Play billing support, see: Google Play subscriptions.
Address
LiteBox Ltd, Office 32 Epsilon House, West Road, Ipswich, IP3 9FJ, England, United Kingdom