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Cancel INFOPROTECTOR
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Cancellation service #1 in Canada
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I hereby notify you of my decision to terminate the contract relating to the Infoprotector service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Infoprotector: Easy Method
What is Infoprotector
Infoprotector is a subscription service that provides users with online privacy and data-protection tools such as identity monitoring, data-breach alerts, and personal information management. It is offered as a recurring paid service with multiple plan levels and customer support.
How to cancel Infoprotector
Before you cancel, review your Infoprotector terms and recent billing to confirm any notice period or minimum term. The most reliable way to ensure the cancellation is processed and you have proof is to send a written cancellation by registered mail with a return receipt. You can also check whether cancellation is available through your online account or customer support, but always keep written confirmation.
- Prepare a written cancellation letter stating your full name, account number or email associated with the account, the date, and a clear statement: "I hereby cancel my Infoprotector subscription effective immediately" (or specify a future date).
- Include copies of proof of purchase or recent billing and any contract or order confirmation numbers.
- Send the letter by registered mail with return receipt (or equivalent tracked, signed delivery) to the customer service address. Keep copies of the letter and the postal receipt.
- Allow the company the notice period described in your contract. If you do not receive written confirmation within a reasonable time, follow up by email or phone and document that contact.
What happens when you cancel
When Infoprotector processes your cancellation, your access to subscription features will end according to the terms in your contract - immediately if specified, or at the end of the paid period if that is the policy. Automatic renewals should cease after the cancellation effective date. Infoprotector may retain some account and billing data for record-keeping and legal compliance; however, you can request deletion or restriction of your personal information subject to applicable privacy law and the service’s retention rules.
Will I get a refund?
Refunds depend on the Infoprotector subscription terms and the timing of your cancellation. Some subscriptions offer prorated refunds for unused time, while others are non-refundable after the billing period starts. Exceptions can apply for statutory cooling-off periods (where available under provincial consumer protection rules), billing errors, or if the company fails to provide the service as promised. If you believe you are owed a refund, request it in writing and keep records of all communications; if necessary, escalate to provincial consumer protection authorities or your payment provider.
Infoprotector plans and pricing
| Plan | Price | Billing period |
|---|---|---|
| Basic | Varies | Varies |
| Standard | Varies | Varies |
| Premium | Varies | Varies |
Your consumer rights in Canada
Canadian consumer protection is a combination of federal and provincial rules. Provinces set specific terms for unfair practices, automatic renewal disclosure, and cooling-off rights. In Ontario and many other provinces, businesses must disclose renewal terms clearly and provide an accessible cancellation method; failure to do so can trigger remedies under provincial consumer protection laws. For personal data, the Personal Information Protection and Electronic Documents Act (PIPEDA) applies to many organizations and gives individuals rights to access and request correction or deletion of their personal information, subject to allowed exceptions. If the company does not respect your statutory rights, you can file complaints with provincial consumer protection offices or the Office of the Privacy Commissioner of Canada where PIPEDA applies.
Customer experiences
Customers report a mix of experiences: many note that Infoprotector’s monitoring features work as advertised and that support can help with routine account questions. Criticisms commonly relate to difficulty locating cancellation terms, unclear renewal disclosures, or delays in receiving written cancellation confirmations. Customers who use written cancellation methods (registered mail) generally have better outcomes when disputing charges or handling refund requests because they can provide proof of delivery and content.
Documentation checklist
- Account identifier (account number, registered email) and full name
- Copy of the subscription invoice, contract or order confirmation
- Cancellation letter (signed and dated) stating the effective cancellation date
- Proof of sending and delivery (registered mail receipt and return receipt, or courier tracking)
- Copies of any prior communications with customer support about the cancellation
Common mistakes
One common mistake is relying solely on verbal phone confirmations without obtaining written proof; such confirmations can be difficult to verify later. Another is missing contract-specified notice periods or renewal deadlines, which can result in an extra billing cycle. Examples include sending an email to a generic inbox that is monitored irregularly, or cancelling via an online form without saving the confirmation email. Finally, not documenting your cancellation method (for example, not keeping the registered mail receipt) weakens your position if a dispute arises.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Registered mail with return receipt | Possible (strong proof; depends on terms) | Low to medium |
| Online account cancellation | Possible (often immediate if available) | Low |
| Email to support | Varies (requires written confirmation) | Low to medium |
| Phone call | Varies (harder to prove without follow-up) | Low |
After cancelling
After you cancel, confirm in writing that your access has ended and keep copies of all correspondence and delivery receipts. Check your next bank or card statement to ensure no further charges occur; if a charge appears, dispute it with the company and your payment provider, providing your cancellation proof. If you need help enforcing your rights, contact your provincial consumer protection office or the Office of the Privacy Commissioner for data issues.
Helpful links: Canada - consumer protection, PIPEDA - Privacy Commissioner of Canada, Ontario - consumer protection.
Address
InfoProtector, Customer Service Centre, PO Box 1700, Postal Station D, Toronto, Ontario M9A 5C7