Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Insight Timer
101 The Embarcadero, Suite 200
94105 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Insight Timer service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Insight Timer: Easy Method
What is Insight Timer
Insight Timer is a meditation and mindfulness app that offers a large library of free meditations, courses, music tracks, live sessions and a customizable timer. It also offers a paid MemberPlus (premium) plan that unlocks extra courses, higher-quality audio, offline listening and other advanced features.
How to cancel Insight Timer
- On iOS (App Store): Open iOS Settings → tap your Apple ID → Subscriptions → select Insight Timer → Cancel Subscription. Cancelling stops auto‑renewal; you retain access until the end of the current billing cycle. Insight Timer help.
- On Android (Google Play): Open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → select Insight Timer → Cancel. Insight Timer help.
- On the Web: Sign in to your Insight Timer account on their website and cancel from Account / Subscription settings. Deleting the app or your account does not cancel a subscription - use the web account settings to stop renewals. Cancellation & refund policy.
What happens when you cancel
When you cancel a subscription you generally stop future automatic renewals but keep access to MemberPlus features until the paid billing period ends. Your account, preferences and any downloaded content remain tied to your account unless you explicitly delete the account; deleting an account does not automatically cancel platform subscriptions. If you cancel through the App Store or Google Play, Insight Timer will not renew the subscription after the current period.
Will I get a refund?
Insight Timer states that MemberPlus subscriptions and donations are generally non‑refundable and they do not provide refunds or credits for partially used periods. Platform rules affect refunds: for iOS purchases you must request refunds directly from Apple, and App Store policy typically does not refund unused portions of a subscription or forfeited trial time. For Google Play purchases, requests should be made within 48 hours of payment either via Google Play or through Insight Timer support. For web purchases, Insight Timer accepts refund requests within 48 hours by emailing support. See Insight Timer’s official cancellation and refund page for details: Subscription, donation, cancelation and refund policy. For iOS refund requests use Apple’s process; for web/Google Play consider contacting Insight Timer at help@insighttimer.com.
Insight Timer plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| MemberPlus (Insight Premium Meditation) | C$78.99/year (≈ C$6.58/month equivalent) | Annual | All Insight Courses, Offline listening, Advanced Player, High‑quality audio, Premium tracks, Premium Timer, Challenges anytime, Custom Folders, Custom Milestones, Advance Journal |
Your consumer rights in Canada
Canadian consumer protection generally allows businesses to set refund policies for digital goods, and Insight Timer’s published terms state subscriptions are usually non‑refundable. However, if there is a defect, misrepresentation, or an unauthorized charge, Canadian consumers may have remedies under provincial consumer protection laws and payment‑card dispute processes. Google Play provides a 48‑hour window for refunds by default; Apple handles iOS refunds under its own procedures and discretion. Keep records of cancellation attempts and any communications - these are useful if you need to dispute unwarranted charges with your bank or card issuer.
Customer experiences
Many users praise Insight Timer for its extensive free library, courses, music and timer features - reviews often call it highly valuable or “life‑changing.” At the same time some users report negative experiences: unexpected charges after attempted cancellations (particularly via Apple), complaints that formerly free content has been reduced, and frustration with emails or perceived aggressive subscription prompts. Overall reviews are mixed: strong appreciation for free content and features, alongside concerns about billing and cancellation clarity.
Documentation checklist
- Purchase receipt or subscription confirmation (email or platform invoice).
- Screenshots of subscription status in Apple/Google/Insight Timer account and any cancellation confirmations.
- Dates and times of cancellation attempts and any responses from Insight Timer or the app store.
- Bank or card statements showing charge(s) you dispute.
- Copies of emails to/from support (for web refunds send to help@insighttimer.com).
- If you plan formal written notice, prepare a printed copy and send by registered mail (return receipt) to the company address below to ensure delivery confirmation.
Common mistakes
A few frequent errors lead to continued charges or lost refund opportunities: cancelling the app or deleting your account instead of cancelling the subscription through the App Store, Google Play or Insight Timer account settings; missing short refund windows (Google Play and some web requests are time‑limited); not keeping confirmation screenshots or timestamps; and assuming cancellation triggers an immediate refund. For example, uninstalling the Insight Timer app from your phone does not stop an App Store subscription renewal if you did not cancel through your Apple ID subscriptions.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS (App Store) | Refunds must be requested via Apple; App Store policy often denies refunds for unused portions or forfeited trials. | Medium to high - requires using Apple’s refund process and is at Apple’s discretion. |
| Android (Google Play) | Google Play allows refund requests (typically within 48 hours); Insight Timer can also assist if contacted promptly. | Low to medium - easier if requested within 48 hours; more difficult after that window. |
| Web (Insight Timer account) | Insight Timer accepts refund requests within 48 hours via email to support; otherwise generally non‑refundable. | Low to medium - canceling is straightforward via account settings; refunds limited by policy and timing. |
After cancelling
After you cancel, verify your subscription status in Apple ID, Google Play or your Insight Timer account and keep screenshots of the cancellation confirmation. Monitor your bank or card statements for any post‑cancellation charges and contact your payment provider to dispute unauthorized transactions if required. For policy details and to contact support, see Insight Timer’s help pages: How do I subscribe to Insight Timer? and Subscription, donation, cancelation and refund policy. To request help by email, contact help@insighttimer.com. If you need to deliver formal written notice, consider sending it by registered mail to the address below to obtain delivery confirmation.
Address
Insight Network Inc.
101 The Embarcadero, Suite 200
San Francisco, California 94105
United States