Cancellation Mintal Tracker: Easy Method

What is Mintal Tracker

Mintal Tracker (also referred to as HiClub in some places) is a subscription-based mobile app and service designed to track and manage personal habits, activities, or other user-defined metrics. It operates on a recurring subscription model through in-app purchases or account-based billing.

The service offers features accessed through the app and an online account; billing, support and some account management tasks may be handled either inside the app or through your device’s app store account (Apple App Store / Google Play).

How to cancel Mintal Tracker

• Preferred - In-app / account: Open the app’s subscription or account settings and turn off auto-renewal. On iOS devices, manage subscriptions through your iTunes/App Store account settings (Settings > [your name] > Subscriptions) and cancel from there.
• Email: Send a clear cancellation notice to [email protected]. Include your account email, username, purchase date and any receipt or order number to help the support team locate your subscription.
• If you purchased via Apple or Google Play and need a refund or additional help, you may also request support through the store where the purchase was made (Apple Support or Google Play Help).

What happens when you cancel

When you cancel, auto-renewal is turned off so you will not be charged again after the current billing period ends. You typically retain access to premium features until the end of the paid period already billed to you.

Account data and settings usually remain on file after cancellation so you can re-enable the subscription later. If you want your account and data deleted, you should request deletion explicitly from support or follow any account-deletion options the app provides.

Will I get a refund?

Refunds are not guaranteed. In many cases, the developer does not issue refunds for unused portions of a subscription, and refunds for purchases made through Apple or Google are handled by those stores according to their refund policies. Exceptions can include statutory consumer rights, errors (duplicate charges), or a specific trial-period policy stated by the app.

If you believe a refund is warranted (for example, an accidental renewal or duplicate charge), contact the app developer at [email protected] and, if applicable, request a refund through the app store where you purchased the subscription (Apple or Google Play).

Mintal Tracker plans and pricing

Your consumer rights in Canada

Canadian consumers are protected by federal and provincial consumer protection laws that may apply to subscriptions, automatic renewals and refunds. Many provinces require clear disclosure of recurring charges and provide remedies for unfair practices. Privacy protections under federal and provincial privacy laws (including the Personal Information Protection and Electronic Documents Act, PIPEDA, where applicable) give you rights regarding access to and deletion of personal data.

If you believe your consumer rights have been breached - for example, by undisclosed auto-renewals or refusal to process a lawful refund - you can contact your provincial consumer protection office or the federal Office of Consumer Affairs for guidance.

Customer experiences

User feedback for Mintal Tracker tends to be mixed. Many users praise the app’s tracking features and ease of use, while common criticisms relate to billing confusion: users sometimes report being charged through an app store even after deleting the app or not receiving clear cancellation confirmations.

Users who purchase through Apple or Google often report smoother resolution of refund requests when they follow the store-specific refund process. Direct email to developer support can be effective but response times vary.

Documentation checklist

• Account email or username used with Mintal Tracker
• Order number or receipt (store transaction ID if available)
• Purchase date and last billed date
• Device type and app version
• Screenshots or copies of cancellation confirmations or error messages

Common mistakes

Common mistakes include assuming deleting the app cancels the subscription - deleting the app does not stop store-managed auto-renewals. Another frequent issue is emailing support without including the receipt or account details, which delays processing. Some users expect an automatic refund when turning off auto-renewal; in most cases cancellation simply prevents future charges and does not refund already billed amounts.

Also be careful to cancel through the correct channel: purchases billed through Apple or Google Play must be managed through those accounts rather than only emailing the developer for billing actions.

Comparative recap

After cancelling

After you cancel, keep a copy of any cancellation confirmation email or screenshot showing that auto-renewal was turned off. If you need a refund, submit a request through the store where the purchase occurred (Apple or Google Play) and provide your receipt and a clear explanation. If the charge is incorrect and the store cannot resolve it, contact the developer at [email protected].

Helpful links: Apple subscriptions and refunds - Cancel subscriptions on your iPhone, iPad, or iPod touch, Apple report-a-problem - reportaproblem.apple.com; Google Play subscriptions - Cancel Play Store subscriptions, Google Play refunds - Request a refund; Canadian consumer info - Office of Consumer Affairs (Government of Canada); privacy questions - Office of the Privacy Commissioner of Canada.

Address

HiClub Inc., Roppongi Hills Mori Tower 39F, Roppongi 6‑10‑1, Minato‑ku, Tokyo 106‑6139, Japan