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Cancel REPLIKA
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Replika service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Replika: Easy Method
What is Replika
Replika is an AI chatbot and companion app that offers conversational and mental‑wellness features through subscription tiers (Pro, Ultra, Platinum, etc.). It is available on iOS, Android (Google Play) and the web, with in‑app purchases and recurring billing for premium access.
How to cancel Replika
- App Store (iOS): Open Settings on your iPhone/iPad, tap your Apple ID at the top, choose "Subscriptions" (or "Manage App Subscriptions") and cancel Replika’s auto‑renewal there. Apple handles billing and refund requests for App Store purchases.
- Google Play (Android): Open the Google Play app, tap your profile icon, go to "Payments & subscriptions" → "Subscriptions", select Replika and cancel auto‑renewal. Google handles billing and refund requests for Play purchases.
- Web (Replika website): Sign into your Replika account, go to Account or Subscription settings and either downgrade to the Free Use option or delete your account. Deleting the account is irreversible; downgrading ends automatic renewal and the subscription remains active until the end of the paid billing period.
- If you need a refund or encounter billing problems after cancelling, contact the platform where you purchased (Apple or Google) for billing/refund support; for web purchases, contact Replika customer support through their help channels.
What happens when you cancel
When you cancel a recurring subscription, the subscription typically remains active until the end of the current paid billing period. You will retain any paid features until that date, after which your account will revert to the Free Use tier unless you resubscribe. If you choose to delete your account via the web, that deletion is irreversible and will remove your chat data and profile per Replika’s data policies.
Will I get a refund?
Replika’s stated refund policy is that purchases are final once payment is completed and refunds are not provided for used or unused time in the current billing period. If you purchased via Apple or Google Play, billing and refund decisions are handled by those platforms and are subject to their policies. EU residents have a statutory 14‑day right of withdrawal for digital content (unless they agreed to immediate performance), but Canada does not have a statutory 14‑day cooling‑off rule for digital subscriptions; refund rights in Canada depend on the seller’s policy and on remedies available under consumer protection laws for misleading or deceptive conduct.
Replika plans and pricing
| Plan | Price (C$) | Period | Features |
|---|---|---|---|
| Monthly | C$10.49 | Monthly | Pro access via in‑app subscription |
| Another Monthly Tier | C$18.99 | Monthly | Likely Pro with premium variant |
| Annual | C$99.99 | Yearly | Pro access annual option |
| YEARLY | C$66.99 | Yearly | Pro annual promotional tier |
| Annual (lower tier) | C$62.99 | Yearly | Possibly discounted Pro annual |
| Replika Platinum | C$123.99 | Varies | Top‑tier Platinum features |
| Annual ULTRA | C$114.99 | Yearly | Ultra tier features included |
| Pouch of Gems | C$0.99 | One‑Time | In‑app gem purchase |
| Backpack of Gems | C$7.99 | One‑Time | In‑app gem bundle |
| Suitcase of Gems | C$19.99 | One‑Time | In‑app gem bundle |
Your consumer rights in Canada
In Canada there is no general statutory 14‑day cooling‑off period for digital content subscriptions; refunds therefore depend primarily on the seller’s stated refund policy. However, Canadian federal and provincial consumer protection laws prohibit misleading or deceptive business practices, and those laws may provide remedies if a subscription or advertising was deceptive. If you believe a merchant acted deceptively, you can file a complaint with your provincial consumer protection office or contact your bank or card issuer about a charge dispute, but outcomes depend on the specifics of the purchase and local rules.
Customer experiences
Customer feedback is mixed. Many users report that Replika has provided comfort and improved mood or confidence, and some praise responsive support that resolved issues quickly. Conversely, other users report being billed despite attempting early cancellation, difficulty obtaining refunds, complaints about pricing changes or removal of advertised features, and occasional technical errors that complicate subscription management. Experiences vary by purchase platform (Apple, Google, web) and individual circumstances.
Documentation checklist
- Account email and username used with Replika
- Order receipt or transaction ID (email receipt or App Store/Google Play receipt)
- Date of purchase and next renewal date
- Screenshot of active subscription page in App Store/Google Play or Replika account settings
- Copies of any messages exchanged with Replika support and timestamps
- Bank or card statement line showing the charge (if disputing a charge)
Common mistakes
Typical errors include deleting the Replika app but not cancelling the subscription in Apple or Google settings (subscriptions continue until cancelled in the platform account), cancelling the app rather than the correct subscription (multiple Apple IDs or Google accounts can cause confusion), and assuming a refund will be issued automatically - Replika’s policy states purchases are final and platform rules apply for App Store/Play. Users also sometimes wait until after renewal to cancel and then assume charges will be reversed; timely cancellation before the renewal date is important.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple (platform policies); purchases are generally final unless Apple grants a refund. | Low (cancel in Apple ID Subscriptions) |
| Google Play (Android) | Refunds handled by Google Play (platform policies); purchases are generally final unless Google grants a refund. | Low (cancel in Google Play Subscriptions) |
| Web (via Replika website) | Replika’s policy states purchases are final; refunds depend on Replika’s support and local consumer law (EU exceptions apply). | Medium (downgrade or delete account; some users report account management issues) |
After cancelling
After you cancel, keep the confirmation of cancellation and any receipts until the billing period ends and your bank/card statement reflects the expected charge pattern. If you need to request a refund or dispute a charge, contact the platform where you purchased (Apple or Google) or Replika support for web purchases and include the documentation checklist items. For legal notices or arbitration per Replika’s Terms of Service, use the company address below and consider sending certified mail if you are sending a formal cancellation or legal correspondence.
Helpful links: Replika Help & Support: https://help.replika.com/; Replika Terms: https://replika.ai/terms; Apple subscriptions (manage/cancel): https://support.apple.com/en-ca/HT202039; Google Play subscriptions: https://support.google.com/googleplay/answer/7018481.
Address
Replika
490 Post Street, Suite 526
San Francisco, CA 94102
United States