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Cancel STAMPS.COM
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Stamps.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Stamps.Com: Easy Method
What is Stamps.Com
Overview
Stamps.com is an online postage and shipping service that lets users purchase and print postage and shipping labels for U.S. postal services from a web account. It provides label printing, discounted postage, pickup scheduling, and integrations for businesses that ship regularly.
How to cancel Stamps.Com
- Prepare your account details (email, username, last four digits of payment method, recent invoice dates) and any label or refund reference numbers.
- Cancel online: sign in to your web account and go to Manage Account → Change/Cancel Plan; follow the on‑screen steps to close the account. See the official support article: Close Your Account.
- Or call Customer Care at 1-888-434-0055 (Monday - Friday, 6 am - 6 pm PT) and request account cancellation. Ask the agent for a written confirmation or reference number for the cancellation request.
- If you need to provide formal notice or preserve dispute rights under the terms that require certified mail, send a certified letter to the Legal Department (address in final section) and keep certified-mail proof.
- Note: Stamps.com’s publicly available support information shows cancellations are handled through web account settings or phone support; there are no Stamps.com-specific App Store/Google Play cancellation procedures documented.
What happens when you cancel
When you cancel, you retain full access to the service through the end of your current billing cycle. After the final bill is issued for that cycle, the account is closed. Any remaining unused postage or account credits are subject to Stamps.com’s refund and label-credit policies (see the Refund section). Account closure typically removes access to the web interface; keep copies of labels, invoices, and confirmation emails before the closure date.
Will I get a refund?
Refunds depend on what you are requesting. For unused USPS shipping labels, Stamps.com offers an automated Refund Assist (for labels printed but not scanned by USPS within 21 days) that, after USPS approval, credits the customer with 70% of the USPS‑approved refund to the Stamps.com account (Refund Assist details: Refund Assist - note the automatic program rollout timing noted in Stamps.com materials). For manually requested label refunds, requests must be made within 30 days of label generation; the account must be active and in good standing, and if USPS approves the refund Stamps.com credits the full value to the Stamps.com account (Stamps.com conditions). Misprinted or non-printable labels can also be submitted for refund using the label-refund process (Request a Label Refund).
Subscription refunds for prepaid periods are not explicitly guaranteed in the publicly available policy for Canadian customers; subscription billing is governed by Stamps.com’s standard policies. If you believe you are owed a subscription refund, contact Customer Care and provide documentation. If Stamps.com’s policy or your payment processor (or local consumer protection law) gives you additional rights, follow those channels to pursue a refund.
Stamps.Com plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Core / Starter (approximate) | ≈ C$210 - C$245 per year | Annual equivalent | Basic single-user plan; discounted postage, label printing, pickups |
Stamps.com does not publish official CAD pricing. Canadian customers are typically charged in USD and the charged amount is converted to CAD by the payment processor or card issuer; the effective CAD cost depends on exchange rates and any applicable taxes or fees. The C$ figures above are approximate, based on user reports and an approximate conversion from the commonly cited US price (~US$149).
Your consumer rights in Canada
Canadian consumer-protection regimes often include a 14‑day “cooling-off” period for certain online purchases, but Stamps.com’s publicly available terms and support articles do not explicitly reference a Canada-specific 14‑day right. In practice, cancellation and refund questions for Canadian users may be governed by Stamps.com’s standard (U.S.-oriented) policies unless local provincial or federal statutes give you additional enforceable rights. If you believe a statutory right applies, preserve all records, contact Stamps.com support first, and, if necessary, pursue remedies through your credit card issuer, provincial consumer-protection office, or formal written notice to Stamps.com’s dispute address (use certified mail for formal notices where the terms require it).
Customer experiences
User reviews commonly praise the convenience of printing postage at home, a user-friendly interface, and helpful customer service. At the same time, reviewers report periodic glitches, login or UI problems, delays or difficulties with refunds, unexpected charges or billing confusion, and occasional frustrations with technical support and password recovery. These mixed reports suggest keeping careful records of charges, labels, and communications when using Stamps.com.
Documentation checklist
- Account email/username and billing/payment method (last four digits)
- Recent invoices or renewal dates and amounts
- Screenshots of the Manage Account page or cancellation confirmation
- Copies/screenshots of labels, label transaction IDs, and label-generation dates
- Any confirmation numbers or agent names from phone support and certified-mail receipts if sent
Common mistakes
Common errors include not saving a cancellation confirmation (so you cannot prove you cancelled before renewal), assuming an automatic refund will be issued for a subscription renewal, trying to cancel via App Store/Google Play when the account is managed on the Stamps.com website, failing to request a label refund within the 30‑day window, and overlooking that charges are processed in USD and may include conversion fees. Also, some users expect immediate cash refunds; label refunds are generally credited to the Stamps.com account and may require USPS approval first.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online (Manage Account → Change/Cancel Plan) | Subscription cancellation processed; subscription refunds not explicitly guaranteed. Label refunds handled per Refund Assist or manual request policies; credited to Stamps.com account after approval. | Easy |
| Phone (Customer Care 1-888-434-0055) | Same refund rules apply; you can request label or subscription refund assistance via support - evidence and timelines (30 days for manual label refund) may be required. | Medium |
| App Store / Google Play | No Stamps.com documentation of App Store/Google Play cancellation handling; if subscribed through a mobile app marketplace you may need to manage or request refunds through Apple or Google. | Varies / Unknown |
After cancelling
After you cancel, save and archive confirmation messages, final invoices, and any label files you need. Monitor your bank or card statements for any unexpected post-cancellation charges and contact your card issuer if a disputed charge appears. To pursue label refunds, use the Refund Assist or manual refund processes described by Stamps.com: Refund Assist and Request a Label Refund. If you need to send formal dispute or legal notice under terms that require certified mail, send it to Stamps.com’s dispute address and keep proof of posting.
Address
Legal Department - Dispute Resolution, Stamps.com Inc., 4301 Bull Creek Rd Ste 300, Austin, TX 78731-5937