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Cancel TRANSLATOR GO
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I hereby notify you of my decision to terminate the contract relating to the Translator Go service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Translator Go: Easy Method
What is Translator Go
Translator Go is a mobile and web translation service delivered as an app that offers machine translation, voice and photo translation features, and subscription-based access to advanced capabilities. It is distributed through the App Store (Apple), Google Play (Android), and directly via a website where applicable.
How to cancel Translator Go
- App Store (Apple): Open the App Store on your iPhone/iPad, tap your profile, go to "Subscriptions," find "Translator Go," and choose "Cancel Subscription." Subscriptions (including free trials) must be canceled via your Apple ID subscriptions; canceling in the app or deleting the app does not stop billing. Cancellations take effect at the end of the current billing period.
- Google Play (Android): Open the Google Play Store app, tap your profile, go to "Payments & subscriptions" → "Subscriptions," select "Translator Go," then tap "Cancel subscription." Simply deleting the app does not cancel the subscription.
- Web (direct through site): Sign in to the account on the Translator Go website, go to account or subscription settings, and cancel from there. Subscriptions bought on the website are managed through the site’s account settings.
What happens when you cancel
When you cancel a Translator Go subscription it will stop auto-renewal but remain active until the end of the current billing period; you will retain access to paid features until that time. After the billing period ends, the subscription features will be disabled and the account will revert to the free tier (if one exists). Your account and any data associated with it (account email, saved translations, preferences) are typically retained unless you request deletion - contact support or check account settings if you need account removal.
Will I get a refund?
In general, refunds are not issued for Translator Go subscriptions: cancellations take effect at the end of the billing period and charges that have completed are not refunded. One-time paid app purchases through the App Store or Google Play are also treated as non-refundable. Free trials will auto-convert to paid subscriptions unless you cancel before the trial ends - Apple or web trials typically require cancellation at least 24 hours before the trial finishes to avoid being charged; Google Play requires cancellation before the trial ends. Refunds for accidental or unwanted charges depend on the platform’s review and policies, not on an automatic company policy of issuing refunds.
Translator Go plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Free trial | Varies | Varies |
| Weekly subscription | Varies | Weekly |
| Monthly subscription | Varies | Monthly |
| Annual subscription | Varies | Yearly |
Your consumer rights in Canada
Canadian consumer protection does not provide a statutory 14‑day cooling‑off right for digital app subscriptions purchased through the App Store or Google Play. Refunds and dispute handling for app purchases depend on the platform’s refund policies and any applicable provincial consumer protection rules; there is no EU-style automatic right to a refund that applies in Canada. If you believe you were charged in error, contact the platform (Apple or Google) and the app developer to request review; keep in mind outcomes are governed by the platform’s terms.
Customer experiences
Users report a mix of experiences. Some reviewers say translations are generally decent and prices can be competitive. However, many complaints focus on the subscription model - high costs (examples cited include expensive weekly rates), unclear trial terms, and difficulty canceling because cancellation must be performed through Apple or Google rather than inside the app. Other users report technical problems (poor photo or voice translation) and requests for refunds after accidental purchases.
Documentation checklist
- Account email or username used with Translator Go
- Platform where you subscribed (App Store, Google Play, or website)
- Date and time of the purchase or trial start
- Order/receipt number from Apple/Google or the website
- Screenshots showing the charge, subscription listing, or trial terms (if applicable)
- Notes on any cancellation attempts (dates, confirmation messages)
Common mistakes
Many users assume deleting the app cancels the subscription - this does not stop billing. Others miss the trial cancellation window (Apple/web typically requires cancellation at least 24 hours before trial end) and are surprised when trials auto-convert to paid plans. Some expect automatic refunds after cancellation; with Translator Go, charges already processed are generally non-refundable unless the platform or developer approves otherwise. Example: a user who uninstalled the app but didn’t cancel in App Store subscription settings continued to be billed because the subscription remained active.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (Apple) | Generally no refunds; platform may review refund requests | Moderate - must cancel via Apple ID subscriptions |
| Google Play (Android) | Generally no refunds; platform may review refund requests | Moderate - must cancel via Google Play subscriptions; deleting app does not cancel |
| Web (site) | Generally no refunds; depends on site/platform policy | Easy to Moderate - cancel via account/subscription settings on the site |
After cancelling
After you cancel, keep your confirmation (screenshot or email) showing the subscription was canceled and the date when service will end. If you need a refund or have billing disputes, contact the platform support first (Apple or Google) and provide the documentation checklist items. If the platform refers you to the developer, reply with the same documentation. Helpful platform support pages: for Apple subscriptions see Cancel subscriptions on iPhone or iPad (Apple Support), and for Google Play see Cancel subscriptions & request refunds (Google Play Help). If you cannot find a postal or direct developer contact, use the app listing on the App Store or Google Play to locate the developer contact link and request assistance.
Address
Postal address for Translator Go (developer or service) was not found in publicly available sources. If you need to send written correspondence, check the app’s listing on the App Store or Google Play for developer contact details, or use the contact form or support options on the Translator Go website if available.