Cancellation Turboscribe: Easy Method

What is Turboscribe

TurboScribe is a cloud-based transcription service that converts audio and video into text, offering automated transcription, support for multiple languages, and a free daily quota for small usage. It is subscription-based and governed by its Terms of Service and help documentation.

How to cancel Turboscribe

• Via Web (recommended): Sign in to your TurboScribe account, go to Account Settings → Manage Subscription → Cancel Plan. Cancellation typically takes effect at the end of your current paid term. If you delete your account through account settings, some sources indicate deletion can produce immediate effect; confirm the prompt before proceeding.
• Via App Store / Google Play: If you subscribed through Apple App Store or Google Play, use the App Store or Google Play subscription management flows to cancel (TurboScribe’s official documentation does not provide separate app-store cancellation instructions, so follow the store’s standard process).
• Timing note: Cancel before the renewal date to avoid the next charge; record confirmation screenshots or emails when you cancel.

What happens when you cancel

When you cancel a TurboScribe subscription on the web, the cancellation generally stops future renewals but the subscription remains active until the end of the current paid term unless you delete the account and the service enforces immediate termination. Access to paid features typically continues for the remainder of the paid period. Your account data, transcripts and settings may be retained or subject to deletion according to TurboScribe’s policies - export any important data before cancelling if you need long-term access.

Will I get a refund?

TurboScribe’s Terms of Service state that purchases are non-refundable. That is the primary, documented policy. If you purchased through Apple or Google, those stores have their own refund procedures and you will need to request refunds through them. There are unverified third-party claims of a 30-day satisfaction guarantee under specific conditions (for example, limited transcription hours), but those claims are not confirmed by TurboScribe’s official documentation and should not be relied on without written confirmation from TurboScribe or the platform through which you purchased.

Turboscribe plans and pricing

Your consumer rights in Canada

Canadian federal and provincial consumer protection laws prohibit false or misleading representations, require clear disclosure of automatic renewal terms in some jurisdictions, and provide remedies where offers (for example, advertised “unlimited” plans) are materially misleading. While TurboScribe’s Terms of Service say purchases are non-refundable and describe the cancellation route, Canadian consumers may still have recourse under applicable consumer protection statutes if a plan is advertised in a misleading way, if renewal disclosures are inadequate, or if the vendor does not honor promised cancellation options. If you believe a representation is misleading or your cancellation was not honored, you can raise complaints with provincial consumer protection offices or the federal Competition Bureau; documentation of the transaction and communications will strengthen any complaint.

Customer experiences

User feedback is mixed. Positive reports praise transcription quality, speed, multi-language support, affordability for small businesses, and the presence of an easy cancellation flow in account settings. Negative reports include unexpected renewals or charges after attempted cancellation, unresponsive customer support when users request refunds or cancellations, throttling or blocking on plans advertised as “unlimited,” and technical problems such as poor transcription accuracy or uploads stalling. These mixed experiences suggest confirming cancellation and keeping records of any confirmation messages.

Documentation checklist

• Account email and username; subscription receipts or invoices; screenshot(s) of your subscription page showing the plan and renewal date; screenshot or PDF of your cancellation confirmation; copies of any email or chat correspondence with TurboScribe or the app store.

Common mistakes

Common pitfalls include assuming uninstalling the app cancels the subscription (it does not if the subscription was purchased through the web or app store), waiting until after a renewal to request a refund, relying on customer support replies that do not arrive, and assuming “unlimited” means unrestricted use. Examples: a user who uninstalled the mobile app but kept a web subscription may still be billed; another user who cancelled but did not save confirmation had difficulty proving the cancellation when disputing a renewal charge.

Comparative recap

After cancelling

After you cancel, keep copies of the cancellation confirmation and monitor your payment method and email for any unexpected charges. If you were billed after cancellation, first gather your documentation and contact TurboScribe support with evidence. If you do not get a satisfactory response, contact the app store (if applicable) to request a refund or dispute the charge, and consider filing a complaint with the relevant Canadian consumer protection authority or your payment provider. Helpful resources: TurboScribe’s Terms and Help pages for procedural details (Terms of Service, Help & Support), the Government of Canada Competition Bureau for misleading claims (competitionbureau.gc.ca), and provincial consumer protection pages such as Ontario Consumer Protection for local guidance.

Address

For formal notices or certified mail, use:

Leif Erikson Ventures, LLC.
22 Etruria St Apt 307
Seattle, Washington 98109-8601
United States

If you send a written notice, send it by registered or certified mail and keep tracking and delivery confirmations. Although you are in Canada, the company’s corporate address is in the United States; consider also contacting support through TurboScribe’s in-app or web support channels and retain all correspondence.