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I hereby notify you of my decision to terminate the contract relating to the Utorrent service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Utorrent: Easy Method
What is Utorrent
Overview
uTorrent is a lightweight BitTorrent client owned by BitTorrent, Inc. It enables peer-to-peer file sharing using the BitTorrent protocol and is offered in a free ad-supported edition and paid editions with added features and reduced advertising.
The product is distributed across multiple platforms (desktop, Android, and through app stores) and subscriptions or one-time purchases may be handled either by BitTorrent directly (web) or via third-party app stores (Apple App Store, Google Play).
How to cancel Utorrent
- App Store (Apple): On your device go to Settings → tap your name → Subscriptions, select the uTorrent subscription and tap "Cancel Subscription". You can also cancel via the App Store on a Mac or via Apple apps on Windows. See Apple Support (Canada) for details.
- Google Play: Go to play.google.com, open Subscriptions, click Manage next to the uTorrent subscription, then click "Cancel subscription" and follow the prompts. Note that uninstalling the app does not cancel the subscription. See Google Play Help.
- Web (BitTorrent/uTorrent account): Send an email to help@bittorrent.com requesting cancellation. BitTorrent states cancellations take effect at the end of the current billing period. Refer to the BitTorrent Terms of Use for the cancellation process.
- Registered mail (written notice): If you prefer a paper notice, send a signed cancellation letter by registered mail (raccomandata A/R) to BitTorrent’s legal address (see Address section below) addressed to Attention: General Counsel. Keep the registered-mail receipt as proof.
What happens when you cancel
When you cancel a subscription through an app store, the store typically stops future auto-renewals but allows access until the end of the current billing period. When cancelled directly via BitTorrent (web/email), BitTorrent indicates cancellation takes effect at the end of the current billing cycle.
Cancelling does not automatically delete your account or any files on your device. You should sign out or uninstall the client separately if you no longer want it on your device and back up any data you need before removing the app. Also monitor your payment method to confirm future charges have stopped.
Will I get a refund?
For purchases made directly through BitTorrent’s web store, BitTorrent’s stated policy allows a full refund if you cancel a transaction within 30 calendar days of the initial purchase. After that initial 30-day window, BitTorrent’s policy says purchases are final and non-refundable; cancelling only prevents future recurring charges.
If you purchased through Apple or Google, refunds are subject to Apple’s or Google Play’s refund processes and policies rather than BitTorrent’s web policy. For App Store or Google Play purchases you should request a refund through the respective store support pages - refund decisions are made by the store.
Utorrent plans and pricing
| Plan | Price | Renewal | Notes |
|---|---|---|---|
| uTorrent (Free) | Varies | Varies | Ad-supported free edition |
| uTorrent Pro | Varies | Varies | Paid edition with additional features and fewer ads |
| uTorrent Pro + additional services | Varies | Varies | Bundles or add-ons may vary by offer and platform |
Your consumer rights in Canada
There is no statutory 14‑day “cooling‑off” right mandated across Canada for digital subscription purchases. Refunds and cancellations for digital services generally follow the vendor’s stated policy. For uTorrent/Bittorrent web purchases, the vendor’s policy provides a 30‑calendar‑day full refund window; after that, purchases are treated as final. If you believe a provider has engaged in deceptive practices, you can consult federal and provincial consumer protection resources for possible remedies.
Customer experiences
Reviews are mixed. Many users report uTorrent performs reliably as a basic BitTorrent client, praising its speed and simplicity. At the same time, a portion of reviews report issues such as intrusive ads in the free version, perceived bloatware, or concerns about unwanted software behaviors.
Some users have complained about slow or ineffective customer support and difficulties obtaining refunds or cancellations. Reports on third‑party sites mention alleged security concerns (e.g., suspected unwanted processes) and frustration with support response times - these are user reports and vary by case and platform.
Documentation checklist
- Purchase receipt or confirmation email for the uTorrent purchase/subscription.
- Account email or username associated with the purchase.
- Subscription ID or order number (if shown on receipts or account page).
- Screenshot or copy of the subscription page in App Store / Google Play or your uTorrent account page.
- Copy of any cancellation request sent to help@bittorrent.com and any replies.
- Registered mail (raccomandata A/R) receipt if you send a written cancellation to the legal address.
- Reference to the vendor’s refund/cancellation policy: BitTorrent Terms of Use, Apple Support, or Google Play Help.
Common mistakes
Do not assume uninstalling the app cancels a subscription - uninstalling does not stop billing through Google Play or the App Store. Another common mistake is expecting a refund outside the vendor’s stated window; BitTorrent’s web policy allows a full refund only within 30 calendar days of purchase. Also, many users fail to keep proof of cancellation or confirmation emails; without proof it is harder to dispute charges. Finally, contacting the wrong support channel (for example emailing BitTorrent when the purchase was billed by Apple or Google) can delay resolution - refunds for store-billed purchases must generally be handled through the store.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (Apple) | Refunds handled by Apple per Apple policies; cancellation stops renewals but refunds are decided by Apple. | Low to Moderate |
| Google Play | Refunds handled by Google Play per Google policies; cancellation stops renewals but refunds are decided by Google. | Low to Moderate |
| Web (BitTorrent / email) | BitTorrent offers a full refund if requested within 30 calendar days of purchase; after 30 days purchases are final. | Moderate |
| Registered mail to BitTorrent legal address | No different refund policy than web; provides physical proof of notice which may help disputes. | Moderate to High |
After cancelling
After you cancel, keep confirmation emails or screenshots proving the subscription status and any correspondence. Check the payment method and bank or card statements to confirm future renewals stop. If you believe you are due a refund within the vendor’s stated window, submit the refund request promptly and keep all supporting documentation.
If your purchase was billed through Apple or Google, use the store’s refund request process (see links below). For issues you cannot resolve with the vendor or the store, consult Canadian consumer protection resources to understand complaint options in your province or territory. Helpful resources: Apple Support (subscriptions), Google Play Help (subscriptions), BitTorrent Terms of Use, and Government of Canada - Consumer Protection.
Address
If you choose to send a written cancellation by registered mail (raccomandata A/R), address it to:
Attention: General Counsel
303 Second Street, Suite S200
San Francisco, CA 94107
United States
Keep the registered-mail (raccomandata A/R) receipt and a copy of the signed letter as proof of delivery.