Cancellation Viddyoze: Easy Method

What is Viddyoze

Overview

Viddyoze is a cloud-based video creation platform that provides templates, animation effects and tools for producing marketing and branded videos. It offers subscription plans (monthly/annual), occasional one-time lifetime deals, and higher-tier/agency options with white‑label features and expanded template libraries.

How to cancel Viddyoze

Cancellation steps depend on where you purchased the subscription. Follow the platform-appropriate instructions below to ensure the subscription is terminated correctly and refund eligibility is preserved.

• Web (direct via Viddyoze) - Contact Viddyoze support via the account dashboard or support contact; if you are within the 30‑day enhanced "change of mind" period for new customers you are eligible for a full refund (see section 4). After requesting cancellation, keep confirmation evidence. For formal notices, send a registered letter to the company address (see final section).
• Apple App Store (iOS) - You must cancel through your Apple account (for example: Settings → Subscriptions on iPhone/iPad/Mac or via the App Store app). Viddyoze cannot cancel App Store purchases for you.
• Google Play (Android) - Cancel via the Google Play Store: open Play Store app → profile → Payments & subscriptions → Subscriptions → select Viddyoze → Cancel. Google handles billing and refunds for Play purchases.

What happens when you cancel

For web/direct subscriptions, cancellation typically terminates the subscription immediately. Access to subscription-only features and the render quota will stop unless your plan terms specify otherwise. Viddyoze’s terms state that customers must destroy or return all templates and documentation provided under the subscription upon termination. For App Store and Google Play purchases, cancellation stops future renewals through the platform; access may remain until the end of the current paid period depending on the platform’s behaviour.

Will I get a refund?

If you purchased directly from Viddyoze and are a new customer within the 30‑day enhanced "change of mind" period (measured from the subscription start / Commencement Date), Viddyoze’s terms say you are eligible for a full refund, which should be issued within 14 days of termination. This enhancement supplements the 14‑day statutory cooling‑off period referenced in their terms. Refunds for subscriptions purchased via Apple App Store or Google Play must be requested and handled through Apple or Google; Viddyoze does not process those refunds. Exceptions and eligibility (such as prior use of service, commercial licences or breach of terms) can affect entitlement - retain evidence and ask support for specifics.

Viddyoze plans and pricing

Your consumer rights in Canada

Viddyoze’s terms reference the UK Consumer Contracts Regulations and provide a 30‑day enhanced "change of mind" right for new customers (greater than the 14‑day floor described in those regulations). Canadian consumers should be aware that subscriptions bought directly from the merchant are subject to the merchant’s published cancellation and refund policies as set out in the terms, but platform‑purchased subscriptions (Apple/Google) are governed by the platform’s policies and processes. If you have a consumer protection concern in Canada (for example, unclear renewal notice or denied refunds), you can contact provincial consumer protection authorities for guidance.

Customer experiences

Public reviews are mixed. Some users report that Viddyoze is easy to use and provides high‑quality templates, praising the library and simplicity. Other reviewers raise concerns about trial/renewal practices, difficulty cancelling, perceived lack of self‑service in some accounts, and allegations that auto‑renewals can be confusing without clear advance notice. These mixed experiences mean it is important to keep receipts, screenshots and cancellation confirmations when you sign up or attempt to cancel.

Documentation checklist

• Order receipt or invoice (showing purchase date and plan)
• Account email and subscription ID
• Trial start date and any trial‑offer screenshots
• Payment charge screenshots or bank/card statement entry
• Copies/screenshots of cancellation requests, chat transcripts or emails
• Relevant terms of service or pricing page screenshots
• Proof of delivery if you send registered mail (tracking number, signed receipt)

Common mistakes

Common errors include cancelling through the wrong channel (trying to cancel an App Store or Google Play subscription on the Viddyoze site), missing the trial cut‑off window and being charged, and not saving confirmation of cancellation. For example, if you purchased via the iOS App Store, asking Viddyoze support to cancel will not stop Apple from renewing - use Apple’s subscription management to avoid errors. Another frequent issue is assuming a cancellation request guarantees an immediate refund; refund eligibility depends on the purchase channel and the timing relative to the policy windows.

Comparative recap

After cancelling

After you cancel, keep copies of all confirmations and any refund correspondence. If you purchased directly and are claiming the 30‑day refund, monitor your payment method for the refund within 14 days and follow up with support if it does not arrive. For App Store or Google Play purchases, use the platform’s refund request process and check the platform’s help pages for timelines and appeal options.

Helpful links: Viddyoze pricing, Apple: cancel subscriptions on iPhone or iPad, Google Play: cancel subscriptions, Viddyoze reviews (Trustpilot Canada).

Address

Viddyoze Limited, Fylde House, Skyways Commercial Campus, Amy Johnson Way, Blackpool, Lancashire, United Kingdom, FY4 3RS