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I hereby notify you of my decision to terminate the contract relating to the Xleads service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Xleads: Easy Method
What is Xleads
XLeads is a subscription-based digital platform marketed to real estate wholesalers that combines property search, CRM, skip tracing, SMS/dialer tools and AI-driven lead scoring. It is delivered as a cloud service with tiered plans and usage-based add-ons (for example, skiptrace credits and messaging costs).
The service is governed by XLeads' Terms of Service and published policies; functionality and support experience reported by users vary across sources.
How to cancel XLeads
- Via your XLeads account (preferred): Sign in at xleads.com, go to Account Settings or Billing, and follow the cancellation or subscription management options. The Terms of Service state you may cancel through your account settings.
- Via email (if the account route is unavailable or support is required): Send an email to support@xleads.com and/or billing@xleads.com. In the message include your account email, plan, purchase date, and a clear cancellation request (subject: “Cancel subscription - [your account email]”). Keep copies of sent mail and any replies.
- By postal mail (if you prefer documented delivery): Send a signed cancellation letter to the company address and send it by certified mail/return receipt requested for proof. Include account details and date of request.
What happens when you cancel
When you cancel, in most cases your subscription will stop future renewals. Many users report that cancellation via account settings works; others report needing to contact support by email to complete cancellation. Expect the service to continue until the end of your current paid period unless XLeads specifies immediate termination.
Data and account content (contacts, lists, CRM data) may be retained after cancellation. If you want a copy of data, export contacts, lists and any other important files before cancelling. Consumable credits (skiptrace credits, phone numbers, messaging credits) are typically treated as used/consumable and are not returned upon cancellation.
Will I get a refund?
XLeads states a 7‑day, no‑questions‑asked refund guarantee for subscription fees if you request the refund by email within 7 calendar days of purchase (XLeads refunds). Refunds explicitly exclude consumables such as phone numbers, texting/dialer costs, web hosting, A2P registration/messaging fees, emailing costs and other usage‑based services. The Terms of Service also state that all payments are non‑refundable except as required by law or unless otherwise specified.
If you are seeking a refund, submit a clear email refund request to support@xleads.com (copy billing@xleads.com if you wish). Keep records of the purchase date and correspondence. Note that eligibility for a refund may depend on timing (within 7 days) and on whether purchased consumables were used.
Xleads plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Basic (monthly) | C$131.00 | Monthly | Basic tier; billed monthly - 8 list types, comping tools, AI scoring & stacking, D4D app, Dispo Email Blaster & Deal Site, skiptracing (~$0.10/record), CRM |
| Pro (monthly) | C$268.70 | Monthly | Pro tier; enhanced lists, more skiptracing, AI dispo filtering, CRM |
| X Plan (monthly) | C$336.20 | Monthly | X Plan; maximum skiptracing, full AI features, mastermind access |
| Basic (annual) | C$109.40 (monthly equivalent) | Monthly (billed annually) | Basic tier; billed annually at lower monthly-equivalent rate |
| Pro (annual) | C$214.70 (monthly equivalent) | Monthly (billed annually) | Pro tier; billed annually at lower monthly-equivalent rate |
| X Plan (annual) | C$309.20 (monthly equivalent) | Monthly (billed annually) | X Plan; billed annually at lower monthly-equivalent rate |
Your consumer rights in Canada
Canadian consumer protection laws vary by province. Some provinces (and Quebec in particular) provide statutory cancellation or rescission periods for contracts concluded online or off‑premises that can be longer than a 7‑day commercial refund policy. Because XLeads is a digital subscription, statutory rights and remedies depend on provincial rules; the company’s 7‑day refund policy may not override longer legal rights where those apply.
If you believe a posted policy conflicts with provincial consumer protection rules (for example, Ontario or British Columbia statutes), you can cite applicable provincial law when seeking a remedy or seek advice from your provincial consumer protection office. Keep copies of terms shown at purchase, billing receipts and correspondence to support any claim.
Customer experiences
Public reviews are mixed. Positive reports highlight XLeads as an all‑in‑one tool with AI‑assisted property search, CRM integration and convenience for lead generation. Some users report good lead quality and useful AI features.
Negative feedback commonly cites difficulty cancelling, slow or unresponsive support, and a requirement to email support rather than completing a fully self‑service cancellation. Other criticisms include concerns about data accuracy (skip tracing quality), occasional technical or UI issues, and claims that some features are white‑label or overstated. These experiences vary by user and over time.
Documentation checklist
- Account email and username; plan name; purchase/renewal dates; transaction ID or invoice number
- Screenshots of billing page, subscription settings, Terms of Service and any on‑screen cancellation options
- Email copies of cancellation/refund requests and any replies from XLeads
- Exported data you want to keep (contacts, lists, CRM exports) and a record of consumable credits used/unspent
Common mistakes
Assuming App Store/Google Play cancellation: if you subscribed through the web, cancelling via Apple/Google stores may not stop XLeads billing - verify the original purchase channel and follow the correct cancellation route.
Missing the 7‑day refund window: waiting too long to request the refund by email can forfeit the stated no‑questions refund right. Not documenting communications: failing to keep emails, screenshots, or delivery receipts makes disputes harder to resolve. Expect that consumable charges (skiptrace credits, phone numbers, messaging fees) are typically not refundable - don’t assume those will be returned.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (via XLeads account) | Possible (follow policy; refunds: 7‑day guarantee for subscription fees; consumables excluded) | Low to moderate (may be self‑service if option present) |
| Web (via support email) | Possible (submit refund request by email within 7 days; record keeping recommended) | Moderate (users report variable response times; requires manual follow‑up) |
| App Store / Google Play | Varies (no explicit XLeads guidance; refunds handled per store policies) | Variable (depends on store and how subscription was purchased) |
After cancelling
After you cancel, export your data and confirm that auto‑renewal is disabled or that you received written confirmation of cancellation from XLeads. If you requested a refund, retain proof of the email request and monitor your payment method for the refund. If you encounter unreturned charges or believe statutory consumer rights apply, contact your provincial consumer protection office and provide documented evidence.
Helpful links: XLeads Terms of Service - https://xleads.com/terms-of-service; Refund policy - https://xleads.com/refunds. For support, contact support@xleads.com or billing@xleads.com.
Address
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