Cancellation Audiobooks.Com: Easy Method

What is Audiobooks.Com

Audiobooks.Com is a subscription service that provides access to audiobooks via a monthly credit model, VIP Rewards and member deals, and apps for Android and iOS. The service offers one credit per month for a premium audiobook plus access to promotional titles; pricing is listed in USD and payments are processed in that currency.

How to cancel Audiobooks.Com

• Web (Audiobooks.com account): Log into your account at audiobooks.com → Go to My Account → Under Billing Information, select “Cancel Account.” Cancellation is immediate upon confirmation; you should keep or save any cancellation confirmation shown.
• Google Play (Android app): In the Audiobooks.com app tap the user icon → Settings (gear) → Manage beside Account Status. That redirects to your Google account subscription page; tap “Cancel Subscription” and follow the Google prompts.
• Apple App Store (iOS): Open iOS Settings → Tap your Apple ID → Subscriptions → Find “Audiobooks.com” → Tap Cancel Subscription and follow the Apple prompts.

What happens when you cancel

Cancellation takes effect immediately when performed through the Audiobooks.com account page or the platform subscription manager you used to sign up. After cancellation your membership will not automatically renew. Purchased audiobooks remain in your library and accessible after cancellation. However, VIP Rewards books and free-trial-credit books are removed if you cancel during a free trial; free-trial credits expire 30 days after issue regardless of account status. If you later reactivate the same account, removed books and trial credits will be restored only if they have not already expired.

Will I get a refund?

Audiobooks.Com’s policy states that subscription charges are generally non-refundable and that refunds are granted only at the company’s sole discretion. There is no explicit statement in the provider’s policy of a statutory 14-day automatic right to cancel or refund. If you believe charges were unauthorized or you are entitled to a statutory right under provincial rules, you may raise the issue with Audiobooks.com support and, if necessary, with your payment provider or provincial consumer protection agency.

Audiobooks.Com plans and pricing

Your consumer rights in Canada

Canadian consumer protection laws vary by province but can include short cooling-off periods for remote or direct-sales contracts and protections against deceptive business practices. Quebec and other provinces have specific statutory protections, and the federal Competition Act prohibits misleading representations and unfair practices. A blanket “no refunds” policy may not override provincial statutory rights in some circumstances, and recurring billing without clear cancellation procedures or consent could be challenged as unfair. If you suspect unauthorized charges, misleading trial terms, or difficulty cancelling, you may contact your provincial consumer protection office, the Competition Bureau, or seek chargeback assistance from your bank or card issuer.

Customer experiences

Users report a mix of experiences. Positive comments note a wide selection of titles and a straightforward app interface for listening. Some users have also reported helpful, responsive support in individual cases. On the negative side, many reviews describe problems with unauthorized or recurring charges after cancellation, confusion about free-trial entitlements, and difficulties obtaining refunds or timely help from customer service. Reports also mention expired credits and unclear communication about credit expirations.

Documentation checklist

• Account email and user name used to subscribe
• Date(s) of subscription, free-trial start and cancellation, and screenshots of cancellation confirmation if available
• Records of charges (bank or card statements) showing the disputed amounts and dates
• Any correspondence with Audiobooks.com support (emails, chat logs) and confirmation numbers

Common mistakes

Common errors include cancelling inside the Audiobooks.com website but failing to cancel the platform subscription (Apple or Google) that actually billed the card, assuming a free-trial includes multiple credits without reading terms, and not saving a cancellation confirmation or transaction records. Another frequent problem is assuming a cancellation guarantees a refund; Audiobooks.Com generally does not issue refunds and will only do so at its discretion, so relying on an automatic refund without documenting the issue can reduce your options.

Comparative recap

After cancelling

Keep a copy of any cancellation confirmation and your account details. If you continue to see charges after cancellation, check which platform billed you (Audiobooks.com, Google Play, or Apple) and verify the subscription status there. For help: Audiobooks.com account support is available via audiobooks.com/help. For Google Play subscription issues use Google Play Help - Manage Subscriptions. For Apple subscription issues use Apple Support - Cancel Subscriptions. If charges appear unauthorized or do not stop, contact your bank or card issuer to request a chargeback and consider filing a complaint with your provincial consumer protection office or the Competition Bureau in Canada.

Address

If you prefer to send a written cancellation request or registered notice, send it by registered mail / raccomandata A/R (Certified Mail) to:

935 Sheldon Court, Burlington, Ontario, L7L 5K6, Canada