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Cancel Book Of The Month: Easy Method
What is Book Of The Month
Service overview
Book Of The Month is a subscription service that lets members choose a limited selection of new books each month and receive them by mail. It focuses on curated hardcover and sometimes audiobook selections chosen by an editorial panel.
How it operates
Members typically receive a monthly credit to pick one title from the available selections or can skip the month. Subscriptions are billed automatically until cancelled according to the plan terms.
How to cancel Book Of The Month
Cancel via website or app
- Sign in at bookofthemonth.com.
- Open Account Settings and choose the "Cancel Subscription" link or similar option to stop renewals.
- Follow on-screen prompts and confirm cancellation; save any confirmation message or screenshot.
Cancel via platform or support
- iOS subscribers: cancel in the App Store under your profile > Subscriptions > Book of the Month (guide).
- Android subscribers: cancel in Google Play Store > Subscriptions > Book of the Month > Cancel (guide).
- Email support: request cancellation at [email protected] and keep the confirmation.
- Phone (US numbers): 1‑888‑784‑2670 or 1‑877‑236‑8540 - may not work from New Zealand; use email or web if you cannot reach these lines.
- Promo sign-up rule: if you joined with a promotional commitment, you must usually complete one full-price renewal before cancelling.
What happens when you cancel
Account access and renewals
Cancellation prevents future automatic renewals at the end of your current billing period. You should retain access to any digital account features until the subscription period ends.
Credits, shipments and data
Unused book credits are often forfeited at cancellation unless a specific exception applies; verify your account balance before cancelling.
Orders already shipped or processed are not reversed by cancellation; order history and account data remain available per company policy.
Will I get a refund?
Standard refund policy
Generally, Book Of The Month does not refund unused credits after cancellation. Credits are treated as non-refundable in most documented guides.
Potential exceptions and guarantees
- Some third-party guides suggest limited partial refunds in narrow circumstances (for example, if 0 - 1 boxes shipped within 90 days for monthly plans or within 30 days for annual plans), but book credits usually remain non-refundable.
- The Reader's Guarantee: if you're dissatisfied with a selection, you may receive a replacement credit rather than a cash refund.
- Always request written confirmation of any refund offer from support and keep records of communications.
Book Of The Month plans and pricing
Pricing overview
No official New Zealand Dollar (NZD) pricing is published for Book Of The Month. The service commonly charges in USD and displayed plans can vary by user and region.
Representative table
| Plan | Price (NZ) |
|---|---|
| Monthly | Varies |
| Annual | Varies |
| Per-credit price | Varies |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA) basics
Under New Zealand's Consumer Guarantees Act 1993, businesses cannot contract out of statutory consumer protections. Terms that completely deny refunds or returns may be unenforceable against consumers.
How it applies to digital subscriptions
As a digital subscription, Book Of The Month must comply with CGA for New Zealand consumers where applicable. Unfair cancellation or refund terms may be challenged under NZ law.
If you believe your rights under the CGA have been breached, you can seek advice from New Zealand consumer agencies or pursue dispute resolution.
Customer experiences
Positive experiences
- Many New Zealand reviewers praise the service for book discovery, affordable hardcover pricing, and convenient delivery.
- Members appreciate curated selections and the surprise/discovery aspect of monthly picks.
Negative experiences
- Some long-term users report declining selection quality and frequent skipped months that make credits feel wasted.
- Reports exist of difficulty cancelling via app or site, slow customer service, and loss of unused credits on cancellation.
- There are complaints about confusing app behavior (e.g., accidental audiobook selections) and limited refundability of credits.
Documentation checklist
Essential items to gather
- Account email and username used for Book Of The Month.
- Subscription plan details and dates (signup, renewal, promo terms).
- Order numbers and shipping confirmations for recent boxes.
Proof for dispute or refund requests
- Cancellation confirmation screenshot or email saved at the time you cancelled.
- Copies of emails or chat transcripts with support, including any refund offers.
- Payment receipts or card statements showing charges you wish to dispute.
Common mistakes
Not saving cancellation proof
Users often cancel but do not save confirmation evidence. Without a screenshot or email, proving cancellation or the cancellation date can be difficult.
Assuming credits are refundable
Many members assume unused credits will be reimbursed on cancellation; in practice credits are usually non-refundable and may expire at cancellation.
Always check your credit balance and redeem desired selections before cancelling if you want to use them.
Comparative recap
Quick comparison table
| Topic | Quick recap |
|---|---|
| How to cancel | Cancel via website/account settings, App Store or Google Play, email support; US phone numbers available but may not work from NZ. |
| Refunds | Refunds are rare; credits are generally non-refundable. Limited exceptions reported by third-party guides. |
| NZ consumer rights | CGA may protect NZ consumers against unfair contract terms; you can challenge unreasonable no-refund clauses. |
| Common issues | Difficulty cancelling, loss of credits, confusing app behavior, and variable selection quality. |
After cancelling
Immediate next steps
- Save any cancellation confirmations and check your account to confirm auto-renewal is disabled.
- Redeem any credits you plan to use before the subscription end date if refunds are not available.
Where to get help
- Book Of The Month help center: Help Center.
- Cancellation guides: JoinChargeback.
- General cancellation assistance: DoNotPay.
- NZ consumer law info: Consumer Guarantees Act 1993 (overview).
Address
Corporate mailing address
Book Of The Month Club
34, 10th Floor West 27th Street, New York, NY 11211, United States of America
Notes on mailing from New Zealand
There appears to be no separate New Zealand postal cancellation address; use the US address for formal written notices if required.
If you prefer local assistance, contact New Zealand consumer agencies for guidance before sending international mail.
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Written by Hunter Thompson
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.