Cancellation Relaxium: Easy Method

What is Relaxium

Overview

Relaxium is a line of dietary supplements marketed to support sleep, relaxation and stress relief; product forms include capsules, quick-melt tablets and multi‑bottle bundles. Products are sold on the official Relaxium site (with trial and subscribe‑and‑save offers) and through third‑party Canadian retailers. Some purchases are handled as subscriptions that automatically renew unless cancelled.

How to cancel Relaxium

• Web (direct orders via Relaxium site): cancel anytime before the trial period ends by logging into the RelaxiumHelp self‑service portal or by calling customer service (orders: 800‑419‑2659; support: 888‑353‑1205) during business hours. If you signed up for a trial offer you must cancel before the trial expires and you may be required to return one bottle (with an RMA) to avoid charges.
• App Store (iOS purchases billed by Apple): cancel through Apple - on iPhone go to Settings → [Your Name] → Subscriptions → select the subscription → Cancel Subscription - or cancel via your Apple account on the web or iTunes.
• Google Play (Android purchases billed by Google): cancel via the Google Play app or website: Payments & Subscriptions → Subscriptions → Manage → Cancel subscription. Uninstalling the app does not stop subscription billing.

What happens when you cancel

If you cancel a subscription bought directly through Relaxium before the trial ends, future renewals stop and you will not be charged at the next billing date. For trial conversions, cancelling after the trial may not reverse charges already processed. Subscriptions billed through Apple or Google stop billing through those platforms when you cancel in their system, but refunds and any account data retention are governed by the platform’s policies. Relaxium may retain basic order and account records for customer service and accounting purposes.

Will I get a refund?

Relaxium’s stated refund options vary by purchase channel. For purchases made directly on Relaxium’s site they offer a 30‑day money‑back guarantee from delivery date; you may be asked to return one opened bottle (return shipping at your cost) with an RMA number, and refunds are typically processed about 7 - 10 days after the returned product is received. Trial‑to‑subscription offers (e.g., a 14‑day trial) commonly convert to a paid subscription unless cancelled before trial end and may require a returned bottle to qualify for the refund; failing to cancel and return the bottle can result in full charges. In some customer service replies Relaxium has also referenced a 90‑day money‑back window - if you believe a different guarantee applies to your order, contact Relaxium support immediately. If you purchased through Apple or Google Play, refunds are handled through Apple or Google according to their refund policies, not through Relaxium.

Relaxium plans and pricing

Your consumer rights in Canada

Under Canadian consumer law there is commonly a minimum 14‑day cooling‑off right for many online purchases that allows consumers to cancel and obtain a full refund, subject to exceptions and reasonable deductions (for example, shipping). Relaxium’s published guarantees (30‑day and, in some replies, 90‑day) may exceed statutory protections, but they do not replace your legal rights. If you believe an offer was deceptive, or if you were charged without proper consent, Canadian consumer protection statutes and the Competition Act provide remedies against false or unfair practices. For disputes that cannot be resolved with the seller, provincial consumer protection offices or federal consumer authorities can advise on next steps.

Customer experiences

User reports are mixed. Positive accounts describe improved sleep onset and maintenance, calmer evenings and appreciation of ingredients such as ashwagandha and chamomile. Negative reports focus on subscription practices - many customers say trial offers converted to subscriptions without clear understanding, unexpected billing occurred, and cancellation or refund interactions were difficult. A subset of reviews mention adverse reactions; if you experience serious side effects seek medical attention and keep documentation. Independent reviewers have raised concerns about marketing claims and dosing, and there have been legal actions related to advertising in the past.

Documentation checklist

• Order confirmation or invoice (order number and date)
• Account email used for the purchase and screenshots of subscription/trial terms at checkout
• Any cancellation confirmation messages or customer service correspondence
• RMA number (if provided) and proof of shipment (tracking receipt) for returned bottles
• Bank or card statements showing charges you dispute

Common mistakes

Common issues include missing the trial deadline (many trials are 14 days) so the subscription auto‑charges, assuming deleting the app will cancel a Google Play or Apple subscription, and failing to obtain or include an RMA number when returning a bottle - returns without an RMA can be delayed or refused. Another frequent mistake is not keeping evidence (order emails, screenshots of the trial terms), which makes disputes harder to resolve with customer service or a payment provider.

Comparative recap

After cancelling

After you cancel, keep copies of cancellation confirmations, RMA numbers, tracking details for returned bottles and all correspondence. If you need to cancel an Apple or Google subscription, use Apple’s instructions (manage Apple subscriptions) or Google Play’s instructions (manage Google Play subscriptions). For Canadian consumer guidance see the federal consumer information pages (Government of Canada - Consumer) or your provincial consumer protection office. If a refund is delayed or you believe a charge is unfair, contact your payment provider (bank or card issuer) to inquire about a chargeback or dispute procedure, and retain all supporting documents.

Address

For returns (include RMA number on the package and send by registered mail / raccomandata A/R):

Relaxium Return
820 Atlantic Avenue
North Kansas City, MO 64116