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Cancel HUNGAMA PLAY
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I hereby notify you of my decision to terminate the contract relating to the Hungama Play service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hungama Play: Easy Method
What is Hungama Play
Hungama Play is a streaming service offering Bollywood and regional Indian movies, TV shows and music videos on-demand. It provides subscription access to its full catalog across apps and web, often managed through platform stores (Apple App Store, Google Play) depending on how you subscribed.
How to cancel Hungama Play
- If you subscribed on an iPhone/iPad (App Store): Open Settings → tap your name → Subscriptions → find Hungama Play → tap Cancel Subscription. After cancelling, keep the confirmation email or screenshot. For refunds or billing disputes, contact Apple Support at Apple Billing Support.
- If you subscribed on Android (Google Play): Open Google Play Store → tap profile icon → Payments & subscriptions → Subscriptions → select Hungama Play → Cancel subscription. Save the cancellation confirmation and the original receipt from Google Play.
- If you used Hungama’s website/account: Sign in at Hungama Play, go to Account or Subscription settings and cancel; if the option is not visible, contact Hungama support and request cancellation in writing.
- Registered mail (recommended for written proof): Send a signed cancellation request by registered mail (raccomandata A/R) to the company address (see final section). Include your account email, subscription details and a clear cancellation request. Keep the tracking/return receipt as proof of delivery.
- After cancelling, always check that auto‑renew is off in the store/account and keep screenshots or confirmation emails showing the cancellation and end date.
What happens when you cancel
When you cancel, the subscription stops auto-renewal at the end of the current paid period; you normally retain access until that period expires. You will not be charged again after the active period ends. Your account and any associated profile data generally remain with Hungama unless you request deletion; cancelling does not automatically delete your account or watch history.
Will I get a refund?
Refunds depend on where the subscription was purchased and the provider’s policy. Subscriptions billed through the Apple App Store are subject to Apple’s refund policies and are handled by Apple; Google Play purchases follow Google’s refund rules. If you subscribed directly through Hungama, refunds are subject to Hungama’s terms of service and discretion. Exceptions (partial refunds or pro-rated refunds) are uncommon and typically evaluated case-by-case - for example, billing errors or duplicate charges. If you believe a charge is erroneous, contact the billing platform (Apple/Google/your card issuer) and Hungama support and keep records of all communications.
Hungama Play plans and pricing
| Plan | Price (applies to Canada via App Store) | Period | Features |
|---|---|---|---|
| 30-Day Subscription | USD 4.99 (applies to Canada via App Store) | Monthly | Access to full Hungama Play catalog |
| 90-Day Subscription | USD 11.99 (applies to Canada via App Store) | 90 Days | Access to full Hungama Play catalog |
| Annual Subscription | USD 39.99 (applies to Canada via App Store) | Yearly | Access to full Hungama Play catalog |
Your consumer rights in Canada
Canadian consumer protections for digital subscriptions vary by province. Provincial consumer protection laws govern unfair practices and certain refund or cancellation rights; some provinces require clear disclosure of recurring charges. For purchases billed through third-party platforms (Apple/Google), platform terms and the payment provider’s dispute process often apply. You can also contact your card issuer to dispute unauthorized charges. For privacy and data-related concerns, Canadian privacy law (federal PIPEDA and provincial equivalents) gives you rights to access personal information and request corrections or deletion in many cases. If in doubt, consult your provincial consumer protection office or the Government of Canada Office of Consumer Affairs at ic.gc.ca.
Customer experiences
Users commonly report that cancellations made through device app stores (Apple/Google) are straightforward, but that refunds are handled separately and are not guaranteed. Experiences with direct support vary - some users receive prompt cancellation confirmations from Hungama, while others need follow-up messages or to provide proof of purchase. Sending a written cancellation by registered mail is often cited as a reliable way to secure documented proof of a cancellation request when email or in‑app routes are unclear.
Documentation checklist
- Account email and username used for Hungama Play
- Original receipt or invoice (Apple/Google/Hungama)
- Subscription start and billed period dates
- Screenshots of subscription status and cancellation confirmation
- Copies of messages or support tickets with Hungama
- Tracking number / return receipt if you send registered mail
Common mistakes
One common mistake is cancelling only within the Hungama app while the charge was set up through the App Store or Google Play; the platform subscription must also be cancelled. Another is assuming cancellation triggers an automatic refund - cancellation typically stops future renewals but does not guarantee a refund for the current period. Users also sometimes forget to turn off family sharing or multiple device subscriptions, leaving an active subscription linked to another account. Finally, not saving cancellation confirmations or mailed proof can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple; discretionary - request via Apple Support | Low |
| Google Play (Android) | Refunds handled by Google Play; follow Google’s refund process | Low |
| Hungama website / direct support | Subject to Hungama’s policies; possible but case-by-case | Medium |
| Registered mail to company address | Useful as proof of request; refund still depends on billing source and policy | Medium - High |
After cancelling
Confirm that auto-renew is off and keep cancellation confirmations and receipts until any billing window has passed. If you do not receive confirmation, follow up with Hungama support and the platform provider. For billing disputes, contact Apple or Google as applicable and, if needed, your bank or credit card issuer to investigate unauthorized charges. For privacy or account deletion requests, contact Hungama’s privacy team and, if unresolved, consult the Office of the Privacy Commissioner of Canada at priv.gc.ca. Useful starting points: Hungama home/support at hungama.com, Apple billing support at support.apple.com/billing, and Google Play subscriptions help at support.google.com.
Address
Hungama Digital Media Entertainment Pvt. Ltd., SF‑B‑07, Art Guild House, Phoenix Market City, LBS Marg, Kurla (West), Mumbai - 400070, Maharashtra, India