Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Paramount Plus
680 Folsom St.
94107 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Paramount Plus service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Paramount Plus: Easy Method
What is Paramount Plus
Paramount Plus is a subscription streaming service offering TV shows, movies, live sports and news from the Paramount Global library. In Canada it is available via direct subscription on the Paramount+ website and through app stores and third‑party platforms (e.g., Apple, Google Play, Amazon/Roku), with tiered plans that include ad‑supported and ad‑free options.
How to cancel Paramount Plus
- Web (direct via Paramount+): If you subscribed directly, sign in at www.paramountplus.com/account, go to your subscription or billing settings and choose Cancel. Your access normally continues until the end of the current billing period or trial. For terms about refunds and exceptions see the provider’s terms at Paramount+ Terms of Use (Canada).
- Apple App Store (iPhone/iPad/Apple TV): Cancel via your Apple ID subscriptions in Settings on iOS (or in the App Store or iTunes on desktop). On Apple TV, go to Settings > Users & Accounts > Subscriptions. Turning off the subscription stops auto‑renewal at the end of the current billing cycle.
- Google Play Store (Android/web/Android TV): On the web, visit payments.google.com then Bills & accounts / Subscriptions to cancel. In the Play Store app choose Menu > Subscriptions > Paramount+, then Cancel and confirm.
- Third‑party platforms (Amazon Fire/Roku/gaming consoles): Cancel through the third‑party platform’s subscription or account management page (for some platforms you must log in on their website to turn off auto‑renewal). If you subscribed via a TV provider or bundled offer, contact that provider for cancellation steps.
What happens when you cancel
When you cancel, auto‑renewal is turned off and you retain access until the end of your current paid billing cycle or trial period; you will not be billed again after that date. Your account details and viewing history are typically retained by the service per their privacy policy, but you can sign back in and resubscribe at any time. If you used a third‑party app store to subscribe, cancellation must be completed with that store to stop future charges.
Will I get a refund?
Paramount+ generally does not issue refunds for fees already charged when you cancel. Exceptions are limited: Quebec residents may request an earlier effective cancellation and may receive a refund for the unused portion where provincial law allows, and the service’s “Major Change” provisions may provide a pro‑rated refund if a qualifying change occurs during an active subscription. For full details see Paramount+ terms at Paramount+ Terms of Use (Canada).
Paramount Plus plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic (with ads) | C$6.99/month or C$61.99/year | Monthly / Annual | 1 device, HD streaming, offline downloads |
| Standard (ad‑free) | C$10.99/month or C$97.99/year | Monthly / Annual | 2 devices, HD, offline downloads |
| Premium (4K, ad‑free) | C$13.99/month or C$124.99/year | Monthly / Annual | 4K UHD, HDR10, Dolby Vision & Atmos, 4 devices, offline downloads |
Your consumer rights in Canada
Provincial consumer protection laws can affect cancellation and refund rights. In Quebec you have specific rights to request an earlier cancellation and potentially receive a refund for the unused portion of a subscription; Paramount+ confirms this right in its Canadian terms. Additionally, if a Major Change to the service occurs during your active subscription, you may be entitled to a pro‑rated refund for amounts paid but not yet received. Outside these exceptions, the service’s terms state refunds are not generally provided; check provincial rules if you believe additional consumer protections apply. See the service terms at Paramount+ Terms of Use (Canada) for more.
Customer experiences
Reviews are mixed. Some Canadian subscribers note good content selection and appreciate certain originals and library titles. However, public reviews and forums report frequent technical problems (freezing, buffering, playback errors), inconsistent app performance across devices (especially Fire Stick and some smart TVs), and dissatisfaction with customer support and billing experiences. Sources discussing these issues include platform review pages and user forums; read current reviews and troubleshooting threads before cancelling or if you plan to resubscribe for reliability expectations.
Documentation checklist
- Account email and username; subscription confirmation or order number; recent billing statement or receipt; device/platform used to subscribe; screenshots of subscription page or error messages; confirmation email or on‑screen confirmation after cancellation. If you send a written request, use registered mail with return receipt and keep a copy of the letter and postal receipt.
Common mistakes
Typical errors include assuming deleting the app cancels the subscription (it does not), cancelling on the wrong platform (you must cancel where you originally subscribed - e.g., Apple, Google, Roku, Amazon, or directly with Paramount+), misreading the end of the billing period (you usually keep access until period end), and expecting an automatic refund when the terms do not guarantee one. Also, failing to keep confirmation evidence can make disputes harder to resolve, and not checking for Quebec‑specific rights if you live in that province.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via Paramount+) | No generally; exceptions for Quebec / Major Change | Easy - cancel on account page |
| Apple App Store (iOS/iPadOS/Apple TV) | No (refunds handled by Apple per App Store policies) | Easy - cancel via Apple ID subscriptions |
| Google Play Store (Android/web/Android TV) | No (refunds handled by Google/Play policies) | Easy - cancel via Play Store or payments.google.com |
| Third‑party platforms (Amazon/Roku/gaming consoles) | No (refund policy depends on the platform/provider) | Variable - may require logging into the platform’s website or contacting their support |
After cancelling
Keep the cancellation confirmation (email or on‑screen message) and a recent billing statement until you are sure no further charges will appear. If you believe you qualify for a Quebec refund or a Major Change pro‑rated refund, contact Paramount+ support and quote the relevant terms: Paramount+ Terms of Use (Canada). For platform‑specific help consult Apple or Google support pages and the help pages of your device provider; guides to cancel on common platforms summarizing steps are available at third‑party help articles such as this guide. Retain screenshots and correspondence in case you need to dispute a charge.
Address
If you prefer to send a written cancellation notice and proof of delivery, send it by registered mail (with return receipt) to:
CBS Interactive Inc., Attn: Legal Department, 680 Folsom St., San Francisco, CA 94107, United States