Cancellation Freelancer.Com: Easy Method

What is Freelancer.Com

Overview

Freelancer.com is an online marketplace that connects businesses and individuals with freelance professionals across many fields such as development, design, writing, and marketing.

The platform offers membership plans, project posting, milestone payments and verification services for both freelancers and employers in India.

How it applies in India

Freelancer operates in India via its local site and supports INR pricing for membership plans and fees.

Payment, membership and verification features follow Freelancer’s global policies, with local billing shown in rupees on the membership page.

How to cancel Freelancer.Com

Cancel membership on the web

• Log into your account on Freelancer.com.
• Go to Settings → Membership tab → click “Cancel” under your paid plan.
• Provide a cancellation reason and confirm. Cancellation takes effect at the end of the current billing period.
• Source: Freelancer support.

Cancel subscriptions billed through app stores

• iOS (App Store): Cancel via your Apple ID subscription settings; Freelancer.com cannot cancel App Store subscriptions for you.
• Android (Google Play): Cancel via Google Play subscription settings; Freelancer.com cannot cancel Google Play subscriptions for you.
• Reference: guidance on app-store cancellations from verified sources.

What happens when you cancel

Access and benefits

When you cancel a paid membership it remains active until the end of the current billing period.

You keep the plan benefits until the expiry date, after which your account reverts to the free/basic tier.

Renewal and billing

Automatic renewal stops for the cancelled plan after the current paid period ends.

If you subscribed via Apple or Google, you must stop renewal through the respective store; Freelancer cannot stop it for you.

Will I get a refund?

General refund policy

Freelancer.com does not provide an automatic 14‑day cooling‑off or money‑back right; refunds are discretionary and handled case‑by‑case.

Expect decisions to depend on the type of charge and supporting evidence you provide to support.

Exceptions and timing

• Unused deposited funds (not tied to milestones or fees) may be refundable - contact support with transaction details.
• Credit card refunds may take 5 - 10 business days; PayPal refunds may be instant or up to 7 days.
• The Freelancer Verified program fee is explicitly non‑refundable under any circumstances.
• Sources: verified references on refund discretion and verification fee policy.

Freelancer.Com plans and pricing

Overview of membership tiers

Below are the membership plans and prices shown in INR as available for Freelancer India accounts.

Prices reflect both monthly and annual billing where applicable; annual plans include the equivalent monthly rate in parentheses.

Your consumer rights in India

Statutory protections

Indian consumer protection law may provide statutory rights such as remedies for unfair contract terms or defects in services.

Freelancer’s published policies do not explicitly guarantee a 14‑day cooling‑off or automatic refund under its own terms.

How to invoke rights

• If you believe statutory consumer rights apply, raise the issue with Freelancer support and keep evidence of payments, communications and dates.
• For unresolved disputes consider formal consumer grievance channels, alternate dispute resolution or legal advice where appropriate.

Customer experiences

Positive feedback

Some users report successful project outcomes and helpful support; reviewers note Freelancer helped kick‑start careers and resolved support queries efficiently.

See user testimonials from platforms that include Indian reviewers.

Negative feedback

• Common complaints include difficulty withdrawing funds, non‑refundable fees, rejected refund requests and communication delays.
• Several public complaint threads describe instances where users felt charges were applied without a clear cancel option.

Sources: aggregated review and complaint sites with mixed feedback on refunds and cancellations.

Documentation checklist

What to gather before contacting support

• Account email / username and membership plan details.
• Transaction IDs, payment receipts, and dates of charges.
• Screenshots of billing pages, subscription confirmation and cancellation attempts.
• Details of any milestones or escrow funds relevant to your request.

How to present your claim

• Be concise: state desired outcome (refund, downgrade, cancellation) and supply supporting evidence.
• Reference policy points (e.g., non‑refund for Freelancer Verified) where applicable to set expectations.

Common mistakes

Relying on Freelancer to cancel App‑store subscriptions

Many users assume Freelancer support can stop Apple or Google subscriptions; these must be cancelled in the respective store settings.

If you miss this step you may still be charged by the store even after cancelling on the Freelancer website.

Assuming automatic refunds or cooling‑off

Expecting an automatic 14‑day money‑back right leads to disputes; Freelancer’s policy does not promise such refunds.

Prepare evidence and contact support promptly if you think an exception applies, and note that some fees (e.g., verification) are non‑refundable.

Comparative recap

Quick feature comparison

The table below summarizes cancellation, refund chances and where to act for each purchase route.

After cancelling

Follow‑up actions

• Save confirmation of cancellation and any support ticket numbers for your records.
• Check your billing method (bank, card, PayPal, App Store) to confirm no further charges occur after expiry.

Helpful links

• How to cancel or downgrade membership on Freelancer: Freelancer support page.
• Freelancer Verified policy (non‑refundable fee): Freelancer Verified policy.
• General cancellation and refund summaries (app subscriptions): App‑store cancellation guidance.

Address

Registered office

Regus, 10th Floor, Tower B, Unitech Cyber Park, Sector 39, Urban Estate, Gurgaon, Haryana 122002, India.

Notes

Use the address for formal correspondence only; for membership or refund requests the fastest route is the online support channels linked above.