Cancellation Diet Doctor: Easy Method

What is Diet Doctor

Service overview

Diet Doctor is a subscription-based platform offering low-carb and ketogenic diet resources, including meal plans, recipes, guides and expert articles.

The site aims to help users achieve weight loss and health goals through structured content and tools available to members.

Subscription model

Access to premium content requires an active paid membership purchased via the website or in-app stores.

Subscriptions renew automatically unless cancelled according to the platform used to subscribe.

How to cancel Diet Doctor

Cancel via the Diet Doctor website

• Sign in to your account at Diet Doctor.
• Go to the Membership page and choose "Cancel membership" or "Manage my membership".
• Note: Web cancellations take effect at the end of the current billing cycle.

Cancel via mobile app stores

• Apple App Store (iOS): Cancel through your Apple ID / iTunes Subscriptions page. Diet Doctor cannot cancel App Store subscriptions for you.
• Google Play (Android): Cancel through Google Play > Subscriptions in your Google account. Diet Doctor cannot cancel Google Play subscriptions for you.

What happens when you cancel

Access after cancellation

When you cancel a paid web subscription, you will retain access until the end of the paid billing period.

For app-store subscriptions, access typically continues until the current App Store or Google Play period ends.

Billing and renewals

Automatic renewal stops after cancellation but the cancellation is effective at the period end unless you cancel before a free trial ends.

Make sure you verify the cancellation confirmation from the web site, Apple, or Google Play to avoid unexpected renewals.

Account data

Your account data (saved recipes, settings) generally remains available unless you request deletion or close the account per Diet Doctor policies.

Contact support if you need account closure or data removal after cancelling.

Will I get a refund?

Free trial refunds

Diet Doctor offers a 7-day free trial. Cancel during the 7-day trial and you will not be charged.

Ensure cancellation is completed before the trial expires to avoid being billed.

Paid subscription refunds (web)

Web purchases are stated as final and non-refundable, except possibly at Diet Doctor’s sole discretion.

This means refunds are generally not offered for post-trial paid periods unless Diet Doctor agrees otherwise.

App Store and Google Play refunds

• App Store (iOS): Refund requests must be made to Apple; Diet Doctor cannot issue Apple refunds. See the Diet Doctor app page: Diet Doctor on the App Store (SG).
• Google Play (Android): Request refunds via Google Play; if unsuccessful you can contact Diet Doctor support through their help/terms pages for further assistance.

Diet Doctor plans and pricing

Official App Store pricing (Singapore)

Below are the Singapore App Store prices listed in the verified data. Prices may vary with promotions and App Store listings.

Notes on pricing

Diet Doctor’s official website lists USD prices; local converted SGD amounts are taken from the App Store and may change.

Use the App Store at purchase time for the exact local price and available promotions.

Your consumer rights in Singapore

Statutory protections

Singapore consumer protection laws provide remedies where businesses engage in misleading practices, unauthorised charges, or materially fail to deliver services as described.

These statutory rights may apply even if a merchant states “no refunds” in their terms.

Possible remedies

• Request a refund or correction if you were misled about trial length, renewal terms, or service features.
• Challenge unauthorised or incorrect charges through your payment provider or bank if necessary.
• Escalate to consumer protection bodies if informal resolution fails (seek local guidance on formal complaint routes).

Customer experiences

Positive feedback

Some users praise Diet Doctor’s content and resources and report courteous, prompt handling of refund requests in certain cases.

Trustpilot contains examples where a user updated a 5-star review after a prompt refund was issued: Diet Doctor reviews on Trustpilot.

Negative feedback

Common complaints include unexpected auto-renewal charges and confusion about trial end dates or reminders.

Other reports mention difficulty contacting support and disputes over refunds or charges after cancellation.

Documentation checklist

Must-have items before contacting support

• Account email and username used to subscribe.
• Transaction receipts, payment method statement line, or App Store/Google Play order ID.
• Dates of signup, trial start/end, and cancellation attempt (screenshots are helpful).

Additional evidence

• Screenshots of membership page showing active/cancelled status.
• Copies of any email confirmations from Diet Doctor, Apple, or Google Play.
• Notes of any chat/email exchanges with support, including timestamps.

Common mistakes

Not cancelling in the correct place

Many users assume cancelling via the website will stop an App Store subscription (or vice versa). This leads to unexpected renewals.

Always cancel in the same platform where the subscription was purchased: website, Apple ID, or Google Play.

Missing verification and proof

Failing to save receipts, confirmation emails, or screenshots can make disputes harder to resolve with support or payment providers.

Record the cancellation confirmation and keep the order ID from Apple/Google if you subscribed through an app store.

Comparative recap

Quick platform comparison

The table below summarises how to cancel and refund routes for each platform to help you pick the right steps quickly.

How to act by platform

After cancelling

Confirmations and next steps

Save any cancellation confirmation emails or screenshots showing the cancelled status and the end date of access.

Monitor your bank or card statement around the renewal date to ensure no further charges occur.

Helpful links and support

• Diet Doctor terms and common questions: Diet Doctor Terms
• Diet Doctor common questions: Common Questions
• General cancellation walkthrough (third-party guide): Postclic cancellation guide
• Diet Doctor on the App Store (SG): App Store page

Address

Company headquarters

Diet Doctor AB

Fleminggatan 7, 112 26 Stockholm, Sweden

Support reference

For policy details and contact options, see the official terms and common questions pages: Terms and Common Questions.