Cancellation Noom: Easy Method

What is Noom

Overview

Noom is a subscription-based health and wellness app focused on behavior change for weight loss and healthier living.

The service combines educational content, tracking tools, and human coaching to help users form long-term habits.

How it is delivered

Noom is delivered as a mobile app and web service with subscription billing through Noom or third-party stores.

Features and billing options may vary by region and by whether you subscribed via the app or a store (Apple/Google).

How to cancel Noom

Cancel via the Noom app

• Open the Noom app on your device.
• Tap your profile picture (top-left) → Settings → Manage Subscription.
• Follow the on-screen prompts to cancel; you will keep access until the end of your billing cycle.

Cancel via web or store

• Web (Subscription Portal): Log in to your Noom account on the subscription portal and choose "Cancel Subscription" on the main page, then follow the steps.
• iOS/App Store: If you subscribed through Apple, cancel in the App Store under Subscriptions, because Noom cannot cancel App Store subscriptions for you.
• Android/Google Play: If subscribed via Google Play, cancel through Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Noom → Cancel.

What happens when you cancel

Access after cancellation

Cancelling does not end access immediately. You retain full access to Noom until the end of your current billing cycle.

Access terms depend on how the subscription was billed (Noom portal, App Store, Google Play).

Data and account status

Your Noom account data typically remains available after cancellation unless you request deletion.

Uninstalling the app does not cancel the subscription; you must cancel via the app, web portal, or the relevant store.

Will I get a refund?

General refund policy

Refunds are limited and generally must be requested within 14 days of your first charge for Noom Weight.

Renewal charges are explicitly non-refundable under Noom's policies.

Noom Med and exceptions

For Noom Med, refunds are available within 14 days of charge unless a prescription has already been written; after a prescription is written, refunds are not possible.

To request an eligible refund, use the support options inside the app or Noom's support/contact form.

Noom plans and pricing

In-app prices (India)

The following INR amounts are listed as in‑app purchases in the Indian App Store.

Apple does not specify the subscription period for these listed in‑app items.

Pricing notes

Official Noom tiered pricing is typically shown in USD; INR listings in the App Store may not show period/term.

Convert and verify the subscription period and renewal dates in your app/store before purchase.

Your consumer rights in India

Terms and cooling-off

No statutory 14‑day 'cooling‑off' right does not automatically apply under Noom’s terms for India unless local law mandates otherwise.

Refunds remain discretionary under Noom’s stated policies and are tightly limited in scope.

Third‑party store subscriptions

If you subscribed via the App Store or Google Play, the billing and refund policies of those stores apply and may override Noom's terms.

Always cancel through the store that billed you to prevent future charges and to check that store’s refund rules.

Customer experiences

Positive feedback

Many users praise Noom for user-friendly design, helpful educational content, and supportive coaching teams.

Some reviewers in India report real weight loss results and appreciation for the interface and materials.

Negative feedback

Common complaints include billing issues, unexpected auto‑renewals, difficulty cancelling, and problems obtaining refunds.

Other criticisms mention coaching quality, food‑logging friction, and instances of charges after users believed they had cancelled.

See aggregated reviews: Trustpilot, Capterra (India), Sitejabber.

Documentation checklist

What to collect before contacting support

• Copy of the receipt or bank/statement line showing the charge date and amount.
• Subscription confirmation email or screenshot from the Noom app showing your plan.
• Screenshots of subscription settings and the cancellation screen (if attempted).

Additional items for refund requests

• Exact dates of subscription start, trial end, and renewal charges.
• Any support chat logs or email correspondence with Noom.
• Clear statement of the refund reason and desired resolution.

Common mistakes

Assuming uninstall equals cancel

Uninstalling the Noom app does not cancel your subscription; charges may continue if you do not cancel in the app or store.

Missing the cancellation window

Many users miss the trial or renewal cut-off and are charged because they did not cancel through the correct channel before renewal.

Always confirm cancellation status in the billing source (Noom portal, App Store, or Google Play).

Comparative recap

Quick method comparison

After cancelling

Confirm cancellation

Check your email for a cancellation confirmation and verify the subscription status in the app or the store that billed you.

Keep screenshots or confirmation messages until the billing cycle ends and charges stop.

Where to get more help

If you need more information about terms or support, consult Noom’s terms and contact options.

Official references and community review pages: Noom Terms & Conditions, Trustpilot, Capterra (India).

Address

Official mailing address

Noom, One Palmer Square, Suite 441, Princeton, NJ 08542, USA.

Notes on written notices

Noom’s Terms may specify this address for cancellation notices for some jurisdictions; for India, contacting support via the app or support channels is generally advised.