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Cancellation Magoosh: Easy Method
What is Magoosh
Overview
Magoosh is an online test-preparation platform offering video lessons, practice questions, and study plans for exams such as GRE, GMAT, TOEFL, IELTS, SAT, and others.
Service delivery
Access is subscription-based and delivered through the web, iOS App Store, and Google Play Store apps.
How to cancel Magoosh
Cancel on the web
- Do not renew: For web subscriptions, you may simply allow your access to lapse and not renew; no further charges will occur.
- Delete account: To delete your entire Magoosh account across web and apps, email [email protected] with the subject line "Need to delete my account."
- Support link: See Magoosh refund & cancellation details at Magoosh Help Center.
Cancel on mobile (App Store / Google Play)
- Apple (App Store): Cancel subscriptions via your Apple ID subscriptions settings; Magoosh cannot cancel App Store subscriptions for you.
- Google Play: Cancel via Google Play Store subscriptions settings; Magoosh cannot cancel Google Play subscriptions for you.
- Guidance: General instructions for cancelling purchases made through Apple or Google are described here: Cancel via App Store / Google Play.
What happens when you cancel
Access and renewal
If you cancel or allow a web subscription to lapse, you retain access until the current paid period ends unless you request account deletion.
For App Store / Google Play subscriptions, access usually continues until the end of the paid billing period after you cancel through Apple or Google.
Data and account removal
Requesting account deletion requires emailing [email protected] with the specified subject line. Deletion removes access across platforms.
Keep copies of purchase receipts and correspondence if you want records after cancellation.
Will I get a refund?
Standard refund policy
Magoosh offers a 7-day money-back guarantee for eligible web purchases and installment plans; email [email protected] within 7 days of purchase to request a full refund.
Official policy details are available at the Magoosh Help Center: Magoosh refund policy.
Exceptions and guarantees
- Using essay or interview credits on TOEFL/IELTS plans voids 7-day refund eligibility.
- Score-Guarantee refunds: If you meet the guarantee's specified requirements for tests like GRE, GMAT, TOEFL, or IELTS and still fail to raise your score, you may qualify for a full refund under that guarantee.
- Fees are generally non-refundable and non-transferable unless covered by the 7-day guarantee or a Score-Guarantee policy.
Magoosh plans and pricing
Pricing overview
No exact INR pricing is published in the verified sources; Magoosh lists prices in USD and local currency charges depend on the point-of-sale exchange rate.
How to get exact pricing
Contact Magoosh via the purchase page at signup or check your app store (Apple/Google) during checkout for the local-currency amount applied by the store.
| Plan | Duration | Price |
|---|---|---|
| Individual test prep plans (e.g., GRE, GMAT, TOEFL) | Varies by plan | Contact for pricing |
| Monthly subscriptions / Access plans | Varies by plan | Contact for pricing |
| Score-Guarantee eligible plans | Varies by plan | Contact for pricing |
Your consumer rights in India
Cooling-off and statutory rights
India's Consumer Protection Act and the Central Consumer Protection Authority (CCPA) provide consumer protections, including rights related to defective or unsatisfactory services.
While statutory remedies may allow claims such as a cooling-off period, enforcement against foreign digital providers can be limited.
Evidence and escalation
- Retain purchase receipts, timestamps, and email correspondence when seeking refunds or filing complaints.
- If you cannot resolve the issue with Magoosh, you may raise concerns with payment providers or local consumer authorities, providing your documentation as evidence.
- General information about CCPA is available at Central Consumer Protection Authority (Wikipedia).
Customer experiences
Positive feedback
Users on review sites praise Magoosh for clear video explanations, structured study plans, and helpful analytics that increase confidence in test prep.
Trustpilot reviews note affordability, concise videos, and effective quizzes as common positives. See sample reviews at Trustpilot: Magoosh.
Negative feedback
Some reviewers report practice-question difficulty or style differs from the real exam experience, especially on quantitative or verbal items.
There are occasional reports of ambiguous or unfairly worded problems; these appear to be a minority but are cited in some reviews.
Documentation checklist
Must-have documents
- Purchase receipt or invoice with date and transaction ID.
- Screenshot or confirmation of subscription details and billing period.
- Email correspondence with Magoosh support (keep timestamps).
Optional but helpful
- Payment provider records (bank statement or app showing the charge).
- Notes describing attempts to cancel or reasons for requesting a refund.
Common mistakes
Assuming Magoosh can cancel App Store/Google Play subscriptions
Many users contact Magoosh expecting cancellation of App Store or Google Play subscriptions. Apple and Google manage those subscriptions and must be cancelled in their respective account settings.
Missing the 7-day window or using ineligible credits
Requesting a refund after the 7-day money-back window or after using essay/interview credits can result in denial of the refund request.
Always check plan-specific terms and act quickly if you intend to request a refund under the 7-day policy.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund differences across purchase channels for quick reference.
| Feature | Web (magoosh.com) | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Allow access to lapse or request account deletion via email to [email protected] | Cancel via Apple ID subscriptions settings | Cancel via Google Play Store subscriptions settings |
| Refund window | 7-day money-back guarantee (web purchases) | Subject to Apple App Store policies and Magoosh terms | Subject to Google Play policies and Magoosh terms |
| Can Magoosh cancel for you? | Yes, for account deletion on request; web subscription non-renewal is user-controlled | No - must be cancelled in Apple settings | No - must be cancelled in Google Play settings |
| Notes | Email [email protected] for deletion; see refund policy | Follow Apple subscription cancellation steps; see general guidance at App Store / Google Play guidance | Follow Google Play subscription cancellation steps; see general guidance at the same link above |
After cancelling
Confirmations to expect
After cancelling, retain confirmation emails, billing statements, and any deletion acknowledgements from Magoosh support.
If you cancelled via Apple or Google, keep the store's cancellation confirmation for your records.
Helpful links and next steps
- Magoosh refund & cancellation policy: Magoosh Help Center
- Third-party cancellation guide: How to cancel Magoosh (guide)
- App Store / Google Play cancellation guidance: Cancel via App Store or Google Play
Address
Registered office (India)
No specific postal address for subscription cancellation was found in verified sources.
Company address on record
No. 702, 2nd Floor, Esteem Complex, Avinashi Road, Coimbatore, Tamil Nadu 641018, India
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Written by Aditya Mehta
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.