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Cancellation Magoosh: Easy Method
What is Magoosh
Overview
Magoosh is an online test-preparation platform offering video lessons, practice questions, study schedules and analytics for exams such as GRE, TOEFL, GMAT, SAT and others.
The service is primarily web- and app-based and sells access to course content through its site and through app-store in-app purchases.
Main offerings
Magoosh provides self-paced lessons, practice problems and performance tracking designed for independent study.
Some products include score guarantees or specific credit-based services (for example, TOEFL/IELTS essay or interview credits).
How to cancel Magoosh
Cancel on the web (browser)
- Do not renew the subscription when it expires - web subscriptions typically end by not renewing at the next billing cycle.
- You keep access until the end of your paid period; the subscription simply won’t renew after expiry.
- To delete your account entirely, email [email protected] with subject “Need to delete my account.”
Cancel via App Store or Google Play
- Subscriptions purchased in iOS or Android must be cancelled through your Apple ID or Google Play account settings; Magoosh cannot cancel those for you.
- Open your device’s subscription management, find Magoosh, and cancel the renewal there.
- Account deletion still requires emailing [email protected].
What happens when you cancel
Access after cancellation
When you cancel a subscription (web or app-store), you generally retain full access until the end of the active paid period.
Features remain active for that remaining time; automatic renewals stop at the end of the billing period.
Account data and deletion
Cancelling a subscription does not automatically delete your account or personal data.
To remove your account and data, contact support at [email protected] requesting deletion.
Will I get a refund?
Standard purchase refunds
Magoosh offers a 7-day money-back guarantee for standard purchases: request a refund within 7 days of purchase for a full refund.
Note: for TOEFL or IELTS prep, using essay or interview credits voids refund eligibility for that purchase.
Installment plans and score guarantees
- Installment plans: refunds are allowed only within the first 7 days after signup (the same 7-day guarantee applies).
- Score Guarantee: if you meet the specified requirements but do not raise your score (for example, GRE +5), you may be eligible for a full refund; you must submit before-and-after official score reports as required.
For details on installment terms see the installment agreement and for score-guarantee rules see the score guarantee page.
Magoosh plans and pricing
Available pricing data
The official Magoosh website lists prices in USD for web plans; exact SGD pricing on the web is not shown in the verified sources.
The only specific Singapore-dollar figure found in the verified data is for an iOS App Store listing.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| GRE Prep & Practice (in-app purchase via iOS App Store, Singapore) | S$249.98 | Unknown | Mobile app access to GRE Prep & Practice content (Math & Verbal questions, tests) |
Your consumer rights in Singapore
Cooling-off and digital services
Singapore law does not mandate a statutory cooling-off period for digital services or online subscriptions.
Refunds are not automatically required simply because you change your mind after purchase.
When refunds or remedies are required
Under Singapore consumer protection, refunds or remedies are typically required only for billing errors, material misrepresentation, or persistent technical failures preventing access.
See a summary of the relevant consumer-refund guidance for digital services on the referenced policy page.
Customer experiences
Positive feedback
Users commonly praise clear video explanations, structured study plans, flexible self‑paced format and helpful analytics.
Many reviewers also report improved test scores, greater confidence and good perceived value for money.
Negative feedback
Some users report occasional ambiguous or unfairly worded practice problems; one summary estimated roughly 1 in 15 items may feel unclear.
Other feedback notes that certain sections (for example TOEFL Listening or Quant practice) can feel tougher than the real exam for some learners.
Documentation checklist
Before contacting support
- Order confirmation or receipt showing purchase date and product name.
- Payment proof (card statement, App Store or Google Play receipt) for app-store purchases.
- Account email address and username used with Magoosh.
For refunds and guarantees
- If requesting a 7-day refund: timestamped purchase evidence within seven days of request.
- For Score Guarantee: official before-and-after score reports as required by the guarantee terms.
- For TOEFL/IELTS refund disputes: proof whether essay or interview credits were used.
Common mistakes
Assuming app-store subscriptions can be cancelled by Magoosh
A common error is expecting Magoosh support to cancel subscriptions purchased via Apple or Google Play.
Such subscriptions must be cancelled in your Apple ID or Google Play subscriptions settings.
Missing the 7-day window or using credits
Many refund claims fail because the 7-day money-back window has passed.
Also note that usage of specific credits (for TOEFL/IELTS essay or interview services) can void refund eligibility.
Comparative recap
Quick comparison
| Item | Web (browser) | App Store / Google Play |
|---|---|---|
| How to cancel | Do not renew at expiry; manage subscription on Magoosh web settings. | Cancel via your Apple ID or Google Play account settings. |
| Access after cancel | Access continues until end of paid period. | Access continues until end of paid period. |
| Account deletion | Requires emailing support at [email protected]. | Requires emailing support at [email protected]. |
| Refund policy | 7-day money-back guarantee applies to standard web purchases. | Refunds for app-store purchases are typically handled by Apple/Google; Magoosh’s 7-day policy still applies where applicable but cancellation and refund flows differ. |
Notes
Installment-plan refunds are allowed only within the first 7 days after signup.
Score-Guarantee refunds require meeting program conditions and submitting official score reports.
After cancelling
Next steps
Keep receipts and confirmation screenshots until any refund or account-deletion requests are fully resolved.
If you want to delete your account after cancelling, email [email protected] with the required request.
Useful links
- Cancellation summary (third-party guide)
- Installment agreement details
- Score Guarantee terms
- TOEFL plans (credits and features)
- GRE app listing (App Store, Singapore)
- Summary of Singapore refund/consumer guidance
- User reviews summary (Trustpilot)
Address
Company headquarters
Magoosh is headquartered in the United States; a commonly cited address is 1900 Addison Street, Suite 350, Berkeley, CA 94704, USA.
This address is provided for reference; Magoosh operates primarily as an online service without a local Singapore office.
Support contact
For account deletion or support requests email: [email protected].
For specific terms referenced above see the linked pages for installment and score-guarantee details.
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Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.