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Cancel ALLIANZ TRAVEL
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I hereby notify you of my decision to terminate the contract relating to the Allianz Travel service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Allianz Travel: Easy Method
What is Allianz Travel
Overview
Allianz Travel is a travel insurance and assistance brand that provides cover for trip cancellation, medical emergencies, baggage loss, delays and ancillary assistance services.
Offerings and exact terms can vary by country and by whether the product is sold directly by Allianz Partners or via a local partner.
Who provides it
In India travel and assistance services are handled by Allianz Partners (local operations) and by partner insurers for specific products.
Local contact points and product names may differ (for example roadside assistance plans are offered by Allianz Assistance India under regional pricing).
How to cancel Allianz Travel
Online cancellation
- Locate your policy number and purchase confirmation email or receipt.
- Use the plan management tool on the insurer's website (where provided) to request cancellation within the cooling-off period.
- Complete any online cancellation form and upload required documents (proof of purchase, ID) if requested.
Cancel by contacting support
- Contact the insurer's customer support by the official phone or email given on your policy documents.
- Provide policy number, purchase date and reason for cancellation; request written confirmation of the cancellation and refund status.
- Keep copies of all correspondence and reference numbers until the process is complete.
What happens when you cancel
Access and coverage termination
Coverage typically ends from the cancellation effective date or from the policy start date if cancelled before departure.
If you have already departed or have an open claim, cancellation may not be permitted or may not result in a refund.
Policy renewal and data
Automatic renewals (if any) will stop when the policy is cancelled; check renewal settings on your account.
The insurer will retain records as required by law; request a copy of your policy and cancellation confirmation for your records.
Will I get a refund?
Cooling-off period refunds
Allianz global terms provide a short cooling-off window (commonly 14 - 15 days) where a full refund is available if you have not travelled and have not filed a claim.
Regional examples: some Allianz pages cite 14 days (UK/Ireland) and Allianz global references a 15-day review window; applicable period may vary by local terms.
Exceptions and after the cooling-off period
- No refund is normally available after the cooling-off period unless the policy expressly allows pro‑rata refunds.
- If a trip has begun or a claim has been filed, refunds are typically not permitted.
- Check your policy wording for specific exceptions (e.g., cancellations due to insurer error or mis‑selling may be handled differently).
Allianz Travel plans and pricing
Pricing note
Travel insurance premiums vary by trip, age, destination and coverage limit; there is no single fixed travel premium published for India in INR.
Separately, Allianz Assistance India publishes example Roadside Assistance plan prices which are shown below for reference.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| 4-Wheeler Roadside Assistance - Standard Plan | ₹539 per annum | Annual | 3 services/year; 50 km towing radius; free towing up to 10 km; 24/7 towing assistance; on-site repairs |
| 4-Wheeler Roadside Assistance - Premium Plan | ₹1,319 per annum | Annual | 5 services/year; 100 km towing radius; free towing up to 50 km; 24/7 assistance |
| 4-Wheeler Roadside Assistance - Platinum Plan | ₹2,958 per annum | Annual | Unlimited services/year; unlimited towing radius; free towing to nearest service station |
| 4-Wheeler Roadside Assistance - Superbike Plan | ₹7,900 per annum | Annual | Unlimited services for superbikes; unlimited towing radius; full roadside support |
Your consumer rights in India
Cooling-off and IRDAI norms
Indian practice and regulator guidance typically provide a cooling-off period (commonly 10 - 14 days) during which you may cancel for a full refund if no claim has been made and travel has not commenced.
Allianz's global/regional 14 - 15 day refund windows align broadly with these expectations; confirm the exact period on your policy document.
Grievance redressal and escalation
- If you cannot resolve the matter with the insurer, you can approach the Insurance Ombudsman as per IRDAI procedures.
- Consumer Protection Act and local consumer courts are additional remedies for unresolved disputes.
Customer experiences
Positive feedback
Some customers report prompt, clear handling of claims and efficient refunds, with a few cases settled in days when documentation was complete.
Positive experiences often cite clear instructions and timely settlements for smaller claims.
Negative feedback
Frequent complaints include claim denials, repeated document requests, delays in communication and difficulty securing refunds outside cooling-off windows.
Customers advising caution recommend keeping careful records and following up persistently on outstanding requests.
Documentation checklist
For cancelling
- Policy number and purchase confirmation (email or invoice).
- Valid government photo ID (Aadhaar, passport or driver's licence as required).
- Written cancellation request or completed online cancellation form.
For a refund or claim
- Proof of non-travel (tickets showing unused travel) and proof of purchase date.
- Medical certificates, hospital bills or police reports if relevant to the claim.
- Any correspondence from the insurer and bank details for refund processing.
Common mistakes
Before cancelling
Waiting until after departure or after filing a claim can disqualify you from cooling-off refunds. Check your policy period carefully before cancelling.
Another common error is not preserving the original purchase receipt or the policy number, which slows processing.
When claiming
Submitting incomplete documents or late documentation often causes delays or denials; follow insurer checklists closely and keep copies of everything sent.
Avoid assuming verbal confirmations; always request written confirmation of cancellations, refunds or claim decisions.
Comparative recap
Cooling-off comparison
This table summarises common cooling-off and refund conditions across regions and sample pricing availability.
Pricing & refund comparison table
| Region | Cooling-off period | Refund within cooling-off? | Pricing examples available |
|---|---|---|---|
| Allianz Global | Up to 15 days (varies by state/region) | Yes, if no travel/claim | Travel premiums vary; roadside plans published for India |
| Allianz Assistance (UK) | 14 days | Yes, if no travel/claim | Region-specific; check local product pages |
| Allianz Assistance (Ireland) | 14 days | Yes, per T&Cs | Region-specific; cancellation noted in T&Cs |
| India (general practice) | Typically 10 - 14 days under market practice/IRDAI guidance | Yes, usually if no travel/claim | Roadside assistance sample prices listed above; travel premiums quoted per trip |
After cancelling
Next steps
Save the written cancellation confirmation and any refund reference number. Monitor your bank account for the refund within the timeline specified by the insurer.
If a refund is delayed, follow up with the insurer quoting the cancellation confirmation reference.
Escalation routes
If you cannot get a satisfactory response, escalate within the insurer's grievance process and, if unresolved, approach the Insurance Ombudsman or consumer forum as per IRDAI guidance.
Retain all correspondence and evidence when escalating to regulators or ombudsman bodies.
Address
Primary office
Allianz Partners
1st Floor, DLF Square, Jacaranda Marg, DLF Phase 2, Gurgaon 122002, India
Notes on contacting
Use the address and the contact details provided on your policy documents for correspondence and claims submissions.
If your policy was issued by a partner insurer, follow the contact instructions on that policy for faster resolution.