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I hereby notify you of my decision to terminate the contract relating to the Audiobookstore service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Audiobookstore: Easy Method
What is AudiobookSTORE
Overview
AudiobookSTORE is an online retailer and subscription service that sells and distributes audiobooks for download to devices. It offers single-title purchases and a FlexPass membership that provides credits and access to a catalog.
How it is offered in India
Audiences in India can purchase audiobooks from the service, but billing and membership rules depend on how you subscribed (directly on the website or via an app store). The company operates from a US-based address and provides customer support for cancellations and refunds.
How to cancel AudiobookSTORE
Cancel via Website / Web
- Log into your account on AudiobookSTORE.com.
- Go to Account → Account Details.
- Under FlexPass Details click Cancel FlexPass, then click Confirm.
- Cancellation is immediate; you should receive a confirmation email.
Cancel via App Stores (iOS / Android)
- iOS (Apple App Store): Open Settings → [your name] → Subscriptions → find "AudiobookSTORE" → Cancel Subscription. AudiobookSTORE cannot cancel App Store - managed subscriptions.
- Android (Google Play): Open the Google Play Store → Subscriptions → find "AudiobookSTORE" → Cancel Subscription. Website cancellation does not stop app-store subscriptions.
What happens when you cancel
Access after cancellation
After cancelling FlexPass, access to subscription benefits stops according to the terms shown at cancellation (cancellation is immediate for FlexPass). You will typically retain access to titles you purchased outright.
Billing and data
Auto-renewal will cease for the canceled subscription on the platform where you cancelled (site or app store). AudiobookSTORE retains account and purchase data for customer service and order verification.
Will I get a refund?
Refunds for audiobooks (FlexPass members)
- You may request a refund within 14 days of purchase; refunds are usually issued as site credit.
- Refunds are discretionary and may be limited to prevent abuse.
Membership fees and physical items
- Membership (FlexPass) fees are non‑refundable; at AudiobookSTORE’s discretion, they may issue non‑cash, non‑transferable credits valid for six months.
- Unopened physical items can be returned within 14 days with a valid RMA and original packing slip following standard return procedures.
AudiobookSTORE plans and pricing
Available plans
Below are the plans and pricing information available for customers. Prices are provided in Indian rupees where available and reflect the known monthly and prepaid options.
Notes on billing
The monthly plan is auto-renewing after any trial period. Prepaid bundles are one-time payments covering the stated period.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (auto-renew) | ₹199.00 | Monthly | 30-day free trial, then ₹199/month; includes 1 credit per month and access to Plus Catalogue |
| 6-Month Prepaid | ₹1,345.00 | 6 months | One-time payment; includes 6 credits total (1-per-month equivalent) |
| 12-Month Prepaid | ₹2,332.00 | 12 months | One-time payment; includes 12 credits total (1-per-month equivalent) |
Your consumer rights in India
Cooling-off and refunds
Indian consumer protection typically provides a cooling-off period (commonly 7 - 14 days) for certain purchases, including digital content in some cases.
AudiobookSTORE offers a 14-day refund window for audiobook purchases (usually as site credit), which aligns partially with statutory cooling-off expectations.
If you face unwanted charges
- Contact AudiobookSTORE customer support first to request cancellation and refund where applicable.
- If the vendor does not resolve the issue, you may dispute transactions with your bank or card issuer and file complaints under the Consumer Protection Act or with local consumer forums.
Customer experiences
Positive feedback
Some users praise the wide audiobook selection, audio quality, and the ability to download MP3 files for offline listening.
Others appreciate easy downloads, reasonable costs while subscribed, and occasional helpful customer service resolving credits or exchanges.
Negative feedback
- Many users report unexpected recurring monthly charges after a single purchase and difficulty canceling a FlexPass subscription.
- Complaints include continued billing after cancellation, poor customer service response, difficulty removing payment details, and trouble obtaining refunds for membership fees.
Documentation checklist
What to gather before contacting support
- Account email and username used on AudiobookSTORE.
- Order number(s) or FlexPass subscription details and dates.
- Payment method last four digits and transaction date(s).
Supporting evidence
- Screenshots of account subscription page, cancellation attempts, or confirmation messages.
- Copies of emails exchanged with support and bank/credit card statements showing disputed charges.
Common mistakes
Platform confusion
A frequent error is cancelling on the website while the subscription was purchased via Apple or Google Play.
App-store subscriptions must be cancelled through the respective app store; site cancellation will not stop those charges.
Missing confirmation and follow-up
Not saving or confirming the cancellation email leads to confusion if charges continue.
Also, failing to check the trial period end date can result in unexpected first charges when the trial ends.
Comparative recap
Quick comparison of cancellation routes
This table summarizes how cancellations work by platform and impact on billing.
Key takeaway
Always cancel via the same platform where the subscription was purchased and keep confirmation records.
| Platform / Action | How to cancel | Effect on billing |
|---|---|---|
| Website / Web | Account → Account Details → Cancel FlexPass → Confirm | Cancellation immediate for website-managed FlexPass; stops site billing |
| Apple App Store (iOS) | Settings → [your name] → Subscriptions → AudiobookSTORE → Cancel Subscription | Cancels App Store - managed subscription; AudiobookSTORE cannot cancel it for you |
| Google Play (Android) | Google Play Store → Subscriptions → AudiobookSTORE → Cancel Subscription | Cancels Play Store - managed subscription; website cancellation does not stop it |
After cancelling
Confirmations to expect
After a successful cancellation you should receive an email confirmation. Retain that email for your records.
If you do not receive confirmation, take screenshots of your account showing the canceled status and contact support.
How to escalate if problems continue
- Document all communications and dates of attempted cancellations.
- Contact your bank or card issuer to dispute unauthorized or continuing charges if the vendor does not resolve the issue.
- Consider filing a complaint with local consumer protection authorities if necessary.
Address
Official mailing address
6209 Mid Rivers Mall Dr., Suite 303, St. Peters, MO 63304, USA
Customer support contacts (for reference)
Email: customercare@audiobookstore.com
Phone (US): (877) 565-1468