Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel CARTA
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Carta service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Carta: Easy Method
What is Carta
Overview
Carta is a platform that helps companies manage equity, cap tables, valuations, and employee stock option tracking. It is commonly used by private companies, investors, and employees to record and administer ownership and equity plans.
How it is offered
Carta is offered as a corporate (web) subscription and as mobile app purchases through app stores. Different purchase routes have different cancellation and refund processes due to regulatory and platform rules.
How to cancel Carta
Corporate subscription (web)
- Cancellation must be initiated by an account administrator.
- Administrators must submit Carta’s offboarding form at least 15 days prior to the subscription renewal date.
- Cancellation is only finalized after the offboarding form is submitted, because Carta operates under transfer agent regulatory requirements.
Mobile app purchases (iOS and Google Play)
- iOS app purchases are managed by Apple; refunds and cancellations are handled by Apple under App Store rules.
- No specific Google Play procedure is published by Carta; mobile purchases via Google Play are likely managed via Google’s policies.
- If you purchased via an app store, open the relevant store account to request cancellation or refund rather than contacting Carta sales billing directly.
What happens when you cancel
Access and account status
After cancellation is finalized, your subscription will not renew at the next billing date. Access to subscription features may end at the conclusion of the paid term.
Data and record keeping
Carta’s role as a transfer agent and the regulatory environment mean that offboarding typically includes steps to preserve or transfer records. You should export or request copies of important documents before access ends.
Will I get a refund?
Corporate subscription refund policy
Fees for corporate subscriptions are generally non-refundable unless explicitly set forth in the Master Subscription Agreement.
One stated exception: if the customer terminates due to Carta’s uncured material breach, prepaid fees for the remainder of the subscription term may be refundable per the agreement.
App store purchases and general policy
- App Store (iOS) purchases: Apple may grant refunds; Carta disclaims additional obligations beyond what Apple provides.
- Google Play: Carta’s public terms do not specify Google Play refunds; assume Google’s policies will apply.
- There is no general 14-day automatic cooling-off or refund right from Carta unless required by law or disclosed at purchase.
Carta plans and pricing
Availability of published pricing
No official India-specific INR pricing was available in the verified information. Exact plan prices for India were not published in the provided data.
How to get pricing
Contact Carta sales or check your account dashboard to request country-specific pricing and plan details.
| Plan | Summary | How to get price |
|---|---|---|
| Corporate / Web Subscription | Feature set for companies managing cap tables and equity. | Contact for pricing |
| Mobile App (iOS / Android) | App access and in-app purchases are handled via the respective app store. | App Store / Google Play price shown in store |
Your consumer rights in India
Refund and cooling-off expectations
Carta’s published policies state there is no general 14-day cooling-off refund right from Carta itself. Purchases are final unless a refund is required by applicable law or explicitly disclosed.
Practical steps under Indian consumer protections
Indian consumers may have additional rights under local consumer protection laws for defective or misrepresented services. Consider raising a dispute with your payment provider or consumer grievance forum if you believe a statutory right applies.
Customer experiences
Positive feedback
- "Great customer support, a comprehensive product with easy-to-use templates, and a variety of useful tools for cap table management." - Trustpilot (Sept 28, 2024)
- "I use Carta to track my options vesting. Finally I can see whenever my options vest." - Trustpilot (Aug 9, 2024)
- "Great tool… I love how we can get updates based on several other clients’ comp data." - Capterra India (June 3, 2024)
Negative feedback
- "Absolutely horrible to use… the app… constantly crashed… had to upload the same documents about 10 times." - Trustpilot (Oct 7, 2025)
- "It is super hard to cancel the account before the renewal… no button… had to email and call… form… rush to avoid charge." - Trustpilot (Nov 21, 2023)
- "Worst client service... toxic firm… disregard for their clients… no interest in providing reporting or answering any questions." - Capterra India (May 14, 2025)
Documentation checklist
Required items to cancel corporate subscription
- Completed offboarding form submitted by an account administrator at least 15 days before renewal.
- Account and billing details (subscription ID, billing contact, renewal date).
Recommended items to prepare before cancelling
- Export copies of cap table snapshots, share records, and agreements you will need later.
- Prepare written authorization for the administrator initiating offboarding to avoid delays.
Common mistakes
Missing the offboarding deadline
Many customers try to cancel too close to renewal and miss the 15-day offboarding submission window.
Missing the form can result in automatic renewal and charges for another term.
Expecting app-store refunds from Carta
Users sometimes contact Carta expecting an App Store refund. For iOS purchases, Apple handles refunds and cancellations.
Similarly, assume Google Play purchases follow Google’s refund rules unless otherwise stated at purchase.
Comparative recap
At-a-glance comparison
| Purchase route | How to cancel | Refund likelihood |
|---|---|---|
| Web / Corporate subscription | Submit offboarding form (admin) ≥15 days before renewal | Generally non-refundable; refund only if agreement allows or Carta has uncured breach |
| Apple App Store (iOS) | Manage via Apple account; request via Apple | Apple may refund per its rules; Carta defers to Apple |
| Google Play | Manage via Google Play account (subject to Google policies) | No Carta-specific policy published; likely handled by Google |
Key takeaway
Corporate cancellations require proactive offboarding steps and carry limited refund rights. App-store purchases are governed by the app stores’ processes.
After cancelling
Confirm cancellation
Ensure you receive confirmation that the offboarding form was accepted and that the subscription will not renew.
Post-cancellation actions
- Export or request copies of essential records before access ends.
- If you need a refund dispute, follow the payment provider or app store dispute process as applicable.
- Contact Carta support through your account for specific offboarding questions or next steps.
Address
Carta headquarters
333 Bush Street, Floor 23, Suite 2300, San Francisco, CA 94104, United States
Notes on contacting
Use your Carta account dashboard or billing contacts for the correct support and offboarding channels.