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Cancel FIZZ
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Fizz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
What is Fizz
Overview
Fizz is a subscription-based internet-related service that offers membership features and a Fizz Card. Memberships are handled through the Fizz app and by account settings with platform stores.
Service scope
Fizz provides a managed subscription and card product; membership controls billing and access. Terms of service and refund policies are published by Fizz on their website.
How to cancel Fizz
Cancel from the app
- Open the Fizz app and go to the "Fizz Membership" tab.
- Scroll down and tap "cancel membership" to initiate cancellation.
- Subscriptions remain active until the end of the current billing cycle.
Other cancellation methods
- Contact Fizz customer support via the in-app chat or send email to support@joinfizz.com.
- If you subscribed through Apple or Google, cancel via your App Store / Google Play subscriptions menu at least 24 hours before the period ends.
What happens when you cancel
Access and billing
After cancellation your membership continues until the end of the paid billing period and will not auto-renew thereafter.
You retain access to membership features for the remainder of that cycle.
Fizz Card and outstanding balances
If you have a Fizz Card, it will be frozen on the membership expiration date.
The card account is closed once any outstanding balance is paid; closed Fizz Cards cannot be re-opened or re-applied for.
Will I get a refund?
General policy
Fizz states that subscription payments are fully earned on payment and are generally nonrefundable.
Refunds are considered only on a case-by-case basis at Fizz's sole discretion. See Fizz terms for details: Fizz Terms.
Exceptions and legal rights
- There is no standard 14-day money-back guarantee published by Fizz for subscriptions.
- Local consumer law in India can create additional rights in some cases (see Consumer Rights section below).
Fizz plans and pricing
Available pricing information
No official INR pricing for Fizz membership for 2024/2025 is published in the verified sources.
Official fees are published in USD by Fizz; anecdotal INR prices reported by users are not official.
Contact for current pricing
If you need exact pricing for India, contact Fizz support via the app or email support@joinfizz.com.
| Plan | Period | Price | Notes |
|---|---|---|---|
| Standard Membership | - | Contact for pricing | Official pricing published in USD; contact support for INR details |
| Annual Membership | - | Contact for pricing | No verified INR rate in published sources |
Your consumer rights in India
Cooling-off and statutory rights
Under the Consumer Protection Act, 2019, Indian consumers may have a right to withdraw from certain online transactions within a short 'cooling-off' period.
Digital subscriptions can be excluded if access is provided immediately; each case depends on facts and timing.
Asserting rights
- Relevant provisions include Section 2(1)(h) and Section 19(3) of the Consumer Protection Act, 2019 as applicable to services.
- If Fizz denies a refund where law requires one, you may pursue a consumer complaint or other legal remedies case-by-case.
Customer experiences
Positive feedback
- Some users reported effective credit-building results and praised responsive support in Trustpilot reviews.
- Examples include reports of credit-score improvement and helpful agent interactions.
Negative feedback
- Several Trustpilot reviewers reported unexpected or unauthorized charges and difficulty obtaining refunds.
- Other complaints include poor communication and unresolved refund requests. See reviews: Trustpilot - Fizz.
Documentation checklist
Before you cancel
- Account email and login details.
- Screenshot of membership page showing plan and renewal date.
- Payment method and last payment receipt.
If you dispute charges
- Bank or card statements showing the charge.
- Copies of all communication with Fizz (chat transcripts, emails).
- Reference to Fizz Terms where relevant: Fizz Terms.
Common mistakes
Timing errors
Waiting until the last minute to cancel can cause missed deadlines for App Store or Google Play auto-renewal rules.
For iOS, turn off auto-renew at least 24 hours before period end; Google Play follows a similar timing requirement.
Assuming automatic refunds
Many users assume cancellation triggers a refund; Fizz states payments are nonrefundable unless agreed otherwise.
Always confirm refund eligibility before cancelling if you expect a refund.
Comparative recap
Quick comparison
The table below summarizes key points about cancellation, refunds and card handling for quick reference.
How to read this table
Use the table to compare Fizz's typical behaviour against common expectations for subscription services.
| Feature | Period | Fizz (what to expect) | Typical expectation |
|---|---|---|---|
| Cancellation method | - | In-app cancel or support contact | In-app or store-based cancel |
| Refund policy | - | Nonrefundable generally; case-by-case | Varies; some services offer 7 - 14 day refunds |
| Card/account after cancel | - | Fizz Card frozen, closed after balances cleared | Account deactivated; balance process varies |
| Indian consumer rights | - | Statutory rights may apply; case-by-case | Consumers may have cooling-off depending on service |
After cancelling
Immediate actions
Keep confirmation of cancellation and any end-of-period dates. Monitor your bank/card for further charges.
Pay any outstanding Fizz Card balance to avoid account closure issues.
Support and useful links
- Fizz Terms & Policies: https://joinfizz.com/policies/tos2
- Community reviews and reports: https://www.trustpilot.com/review/joinfizz.com
- Contact support via the Fizz app or email support@joinfizz.com for account-specific help.
Address
Physical address
FIRST FLOOR WEST, BM-9, SHALIMAR BAGH, NEW DELHI, NORTH WEST DELHI 110088, India.
How to use this address
Use the address for formal correspondence if you need to send written notices or consumer complaints about Fizz in India.
For most cancellation and account matters, in-app support and email will be faster.