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I hereby notify you of my decision to terminate the contract relating to the Icare service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Icare: Easy Method
What is Icare
Overview
Icare is a subscription-based health and wellness service that offers telehealth consultations, mental health resources, and personalized wellness plans. The service is commonly offered as in-app subscriptions (monthly, yearly, lifetime, family plans) in India.
Multiple entities named “Icare”
Several organisations share the “Icare” or “I Care” name in India, including I Care Publication (books/orders) and iCareCentre (device repair centre). Cancellation and refund rules differ by entity.
How to cancel Icare
Cancel an in-app subscription
- Open the store where you subscribed (Google Play or Apple App Store) and cancel the subscription through your account subscriptions list.
- Check the store’s refund policy if you want money back; stores control in-app refunds, not the service provider.
Cancel a publication order or physical product
- If the order is from I Care Publication, cancel within 24 hours of placement or before the item is dispatched; once shipped cancellation is not permitted. See the publisher policy: I Care Publication - Shipping & Returns.
- If delivery already occurred, follow the returns instructions (see Returns section below).
Cancel a repair or service at iCareCentre
- For retail items at iCareCentre, standard return rules apply (10-day returns for unused items); service cancellations and refunds vary - confirm with the centre directly. See: iCareCentre - Refund Policy.
- If a repair has started or been completed, cancellation and refund options may be limited.
What happens when you cancel
Access and renewal
For subscriptions, cancellation typically prevents future renewals but does not always remove access immediately. Many subscriptions remain active until the end of the paid period.
Data and account
Cancelling a subscription does not always delete your account or personal data. Check the service’s privacy settings for data-deletion steps if required.
Orders and services
For physical orders, cancellation before dispatch stops shipment. For services, cancellation after work starts may not be accepted or may incur charges.
Will I get a refund?
Refunds for publication orders
I Care Publication allows returns within 5 days of delivery. Refunds are initiated within 5 working days once the returned product is received by the seller.
Refunds for repair centre / retail items
iCareCentre follows standard retail refund policies, including 10-day returns for unused items. Service refunds are separate and may not apply to app/service subscriptions. See: iCareCentre - Refund Policy.
Refunds for in-app subscriptions
Refund eligibility for app subscriptions is governed by the app store (Google Play or Apple App Store). There is no verified universal 14-day cancellation/refund right for an “Icare” app under Indian law in the sources reviewed.
Icare plans and pricing
Available plans
Pricing below is taken from the Indian App Store listing verified in source data.
Price table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Family | ₹3,999 | One-time | Family-sharing of premium features |
| Lifetime | ₹2,499 | One-time | Full access forever |
| Monthly | ₹199 | Monthly | Premium features on a month-by-month basis |
| Yearly | ₹1,499 | Annual | Premium features for a year |
Your consumer rights in India
Statutory overview
Indian consumer law protects buyers against defective goods and unfair trade practices, and provides remedies via consumer courts and the Consumer Protection Act.
Practical limits for digital subscriptions
Rights for digital goods and in-app subscriptions depend on terms of service and app-store rules; no verified source here confirms a universal 14-day cancellation/refund right for an “Icare” app.
When to escalate
If you cannot resolve a refund or cancellation with the vendor, keep documentation and consider filing a complaint with the local consumer forum or the Ministry of Consumer Affairs.
Customer experiences
Positive feedback
Customers have praised the iCare Service centre at Mantri Square Mall, Bengaluru for quick service and knowledgeable, professional technicians. See local reviews: Justdial reviews.
Negative feedback and issues
Complaints include rude front-desk staff, unexpected or hidden charges, and reports of device damage during repair. Some users reported delays in delivery or refunds and lack of clear service documentation.
Documentation checklist
For cancellations and refunds
- Order ID or subscription receipt (email or in-app)
- Invoice or payment transaction record (bank/UPI/card statement)
- Delivery proof and delivery date (for returns)
- Photographs of the product condition (if damaged)
For repairs and service disputes
- Service receipt, repair order number, and technician notes
- Before-and-after photos if damage is alleged during repair
- All correspondence (chat, email, SMS) with the service centre
Common mistakes
Missing the cancellation window
Attempting to cancel a publication order after 24 hours or after dispatch is a common error; once shipped, I Care Publication’s policy disallows cancellation.
Not keeping proof
Many disputes fail because customers do not retain invoices, receipts, photos, or delivery confirmations. Always save transaction records until the issue is resolved.
Assuming blanket app-store rights
Assuming a universal 14-day cooling-off for apps or digital services can lead to frustration; check the app store and vendor-specific policies before expecting an automatic refund.
Comparative recap
Quick comparison
The table below summarises cancellation and refund features across the entities named “I Care” found in verified sources.
Reference table
| Entity | Cancellation window | Refund / Return window | Notes |
|---|---|---|---|
| I Care Publication | Within 24 hours or before dispatch | Returns within 5 days of delivery; refund initiated within 5 working days after receipt | Shipping & Returns |
| iCareCentre (repair / retail) | Varies; retail items: 10-day returns for unused items | Retail returns: 10 days for unused items; service refunds vary | Refund Policy |
| Icare (app / subscription) | Cancel via app store to stop renewals | Refunds governed by app store policies; no verified universal 14-day right in sources | Check App Store / Google Play purchase history and refund request process |
After cancelling
Immediate steps
- Retain cancellation confirmation and transaction IDs.
- Monitor your bank or payment method for the refund processing time indicated by the vendor or app store.
Where to get more information
- I Care Publication shipping and returns: https://www.icarepublication.com/shipping-returns
- iCareCentre refund policy: https://www.icarecentre.in/refund-policy
- Local reviews and service reports: Justdial - Mantri Square reviews
Address
Postal address
ICARE Complex, HIT Campus, P.O.-Hatiberia, Haldia, Dist. Purba Medinipur, WEST BENGAL, India.
Notes
This address is included in the pipeline context for the Indian Centre for Advancement of Research and Education (ICARE) and may not correspond to other organisations using the Icare/ICARE name.