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Cancel LOTTO SOCIAL
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I hereby notify you of my decision to terminate the contract relating to the Lotto Social service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lotto Social: Easy Method
What is Lotto Social
Overview
Lotto Social is an online platform that lets users join lottery syndicates to share ticket costs and increase chances of winning. It operates via app and website with syndicate subscriptions and instant games.
How it works briefly
Users buy shares in syndicates or play instant games, earn bonus credit and reward points, and manage membership from their account. The service is primarily managed through the app or website.
How to cancel Lotto Social
Cancel via app or website (recommended)
- Open the Lotto Social app or visit the website and sign in to your account.
- Go to Menu → Account → Manage Account and locate the syndicate or subscription you want to cancel.
- Toggle off the syndicate or turn off the subscription to cancel at any time at no cost.
- See the official guide: Manage my membership.
Other cancellation methods and limits
- You can also use the in-app Digital Assistant for help with cancellation or call the helpline (UK): +44 1633 901144.
- Note: cancellations must be completed through the app or website; App Store or Google Play do not process these cancellations.
- Reference on alternative contact and cancellation caveats: Cancellation notes.
What happens when you cancel
Access after cancellation
After cancellation you still retain access to your account. Bonus credit, reward points, and settings like jackpot triggers remain available for use.
Official details: Account access after cancellation.
Billing and renewals
Cancellation stops future renewals of syndicates or subscriptions. It does not automatically reverse payments already taken.
If a billing transaction was already in process when you cancelled, you may still see a final charge on your statement.
Will I get a refund?
General refund position
Lotto Social does not publicly state a general refund or a 14‑day cooling‑off right in its help centre or terms. There is no automatic refund guarantee on cancellation.
Exceptions and disputed charges
- Points and bonus credit remain in your account after cancellation and are not converted to cash.
- If you believe a charge is mistaken or unauthorized, contact Lotto Social support to request a refund; reimbursement is not guaranteed.
- Sources discussing refund limits: Refund and cancellation report and Points & credit FAQ.
Lotto Social plans and pricing
Available pricing information
Official INR pricing is not published by Lotto Social. The table below summarizes reported user‑observed prices from public reports and may reflect glitches or promotions.
Notes on accuracy
These figures are user reports and not official site prices. Verify current pricing inside the app before purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | ₹99 | Monthly | Reported standard monthly subscription (user report). |
| Annual Subscription (erroneous) | ₹6,800 | Annual | Erroneous inflated annual price reported by a user (glitch). |
| Annual Subscription (corrected/promo) | ₹3,90 | One‑off / Promo | Corrected price observed via in‑app popup or milestone (user report). |
Your consumer rights in India
Legal framework
Indian consumer protection law (for example the Consumer Protection Act, 2019) guards against unfair contracts and misleading representations. These laws can apply when services target Indian users.
How to escalate if you have a problem
- Collect documentation (screenshots, receipts, communication). This strengthens any complaint.
- Contact Lotto Social support first and request a written resolution or refund where applicable.
- If unresolved, escalate to the National Consumer Helpline or file a complaint in consumer dispute redressal forums in India.
- Cross‑jurisdiction issues may arise because Lotto Social appears UK‑based; retain records and follow local complaint procedures.
Customer experiences
Positive feedback
Users commonly praise the platform for easy syndicate joining, affordability versus solo play, bonus credit, and access to international lotteries.
Some reviewers report helpful customer service and occasional refunds handled by support.
Negative feedback
Frequent complaints include unexpected recurring charges, difficulty finding or completing cancellation, and charges continuing after cancellation attempts.
Other reports cite technical glitches in the app/site and inconsistent user interface during purchases.
See user reviews: Trustpilot Lotto Social reviews.
Documentation checklist
Essential evidence to collect
- Account screenshots showing subscription status and cancellation toggles.
- Transaction records and bank or card statements for disputed charges.
- Copies/screenshots of communication with Lotto Social support or in‑app assistant.
Optional but helpful items
- Screenshots of app errors or purchase confirmations demonstrating a problem.
- Time‑stamped logs showing when cancellation was attempted.
Common mistakes
Trying to cancel through app stores
Users often attempt to cancel via the App Store or Google Play. Those marketplaces do not process Lotto Social membership cancellations.
Always cancel via the Lotto Social app or website to ensure the subscription is stopped.
Assuming cancellation equals refund
Another common mistake is assuming cancellation will automatically reverse recent charges. Cancellation prevents future renewals but does not guarantee refunds for already processed payments.
If you believe a charge is incorrect, contact support and provide documentation without delay.
Comparative recap
At-a-glance comparison
| Aspect | Lotto Social | Notes |
|---|---|---|
| Cancellation method | App / Website (Manage Account) | Must cancel via app/web; not via App Store/Google Play. |
| Refund policy | No general automatic refunds | Refunds handled case‑by‑case via support; points remain in account. |
| Access after cancel | Account access continues | Bonus credit and reward points remain usable. |
| Reported issues | Recurring charges, UI glitches | Document attempts and contact support for disputes. |
After cancelling
Immediate steps
- Save a screenshot of the cancelled subscription or toggle setting from your account.
- Check your bank/card statement for any final charges and note transaction IDs.
Helpful links
- How can I manage my membership?
- Access after cancellation
- What happens to points and credit?
- Third‑party cancellation overview
Address
India office
1/16, 1st Floor Tardeo Market Building, Tardeo, Mumbai, Maharashtra 400034, India.
Notes about contacting
No separate postal cancellation address is published; cancellations are handled via the app or helpline. Use the app/web cancellation flow and keep records of the action.