Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel LUCID
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Lucid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
What is Lucid
Overview
Lucid is a subscription-based SaaS platform for visual collaboration, diagramming, and team workflows. It provides tools for diagrams, flowcharts, mind maps and collaborative editing in the browser.
Who uses it
Teams, designers, product managers and educators commonly use Lucid for planning, documentation and workshops. The service is account-based and billed as a subscription.
How to cancel Lucid
Cancel on iOS (App Store)
- Open iPhone Settings → Your Name → Subscriptions.
- Find Lucid (e.g., LucidSpend or Lucid) → Tap Cancel Subscription.
- Must cancel at least 24 hours before renewal to avoid the next charge; cancellation does not prorate or refund remaining time.
Cancel on Android (Google Play)
- Open Google Play Store → Menu → Subscriptions.
- Select Lucid → Cancel Subscription and confirm.
- The same timing and non-proration rules apply for Google Play purchases.
Cancel on the Web (direct subscriptions)
- Sign in to Lucid on the web and go to Account Settings → Plans & Billing.
- Choose Cancel or Manage Plan and follow the prompts to cancel.
- Web cancellations generally take effect at the end of the current billing period; you retain access until then.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, premium access typically continues until the end of the current billing period. You keep the paid features until the period expires.
Renewal and future charges
Cancellation prevents future automatic renewals but does not remove charges already billed for the current period. You must cancel before the platform-specific cutoff to avoid the next charge.
Account data and content
Your diagrams and files generally remain in your account after cancellation, but access to premium features ends at period expiry. Export important files before any potential account or plan changes.
Will I get a refund?
App Store and Google Play refunds
Lucid does not process App Store or Google Play refunds directly. Refund requests for purchases through those platforms must be made to Apple or Google under their policies.
Web purchases and money-back guarantee
For web subscriptions, Lucid offers a 14-day money-back guarantee for first-time subscribers; request a full refund within 14 days of initial purchase to be eligible.
Exceptions and non-proration
- Mid-period cancellations generally do not receive proration refunds; access continues until period end.
- Refunds beyond the 14-day guarantee are evaluated case-by-case for issues like billing errors or service outages.
- Statutory rights under local law may affect refund entitlement.
Lucid plans and pricing
Pricing note
Official Lucid pricing in India may differ from global listings. Monthly billing may be unavailable in India due to local banking or platform restrictions.
Representative plan
The following table shows a commonly referenced 1-year Pro plan price from a reseller and reflects that annual plans are the typical billing option available in India.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Lucidchart Pro (1-year subscription) | ₹999 | annual | Unlimited diagrams, integrations, version control (Pro tier) |
Your consumer rights in India
Statutory protections
Under Indian consumer law, users may have remedies for unfair trade practices or misleading terms under the Consumer Protection Act. These rights can apply to digital subscriptions.
Platform protections
Purchases made via Apple or Google are also covered by those platforms' purchase protection and refund mechanisms; customers can raise refund claims with the platform where the purchase occurred.
Practical steps to protect rights
- Keep receipts, order confirmations and communication records.
- File complaints with consumer forums or platform support if you believe terms were unfair or charges incorrect.
Customer experiences
Positive feedback
Some reviewers praise Lucid for clear policies, helpful support and fast payouts in related products. Users also value the free tier and responsive customer service on some channels.
Negative feedback
Other users have reported issues such as continued charges after cancellation, difficulty finding the correct cancellation flow, and mixed experiences with customer support.
Interpretation
Feedback is mixed and sometimes references different Lucid-branded products; always confirm which Lucid product the review refers to when assessing relevance.
Documentation checklist
What to keep before you cancel
- Account email and username used for the subscription.
- Order number, receipt or transaction ID from App Store / Google Play / web purchase.
What to capture during cancellation
- Screenshots of subscription pages and cancellation confirmation screens.
- Confirmation emails or timestamps showing when cancellation was requested.
Common mistakes
Canceling the app but not the subscription
Deleting the Lucid app from a device does not cancel the subscription. You must cancel via the App Store, Google Play or web account billing page.
Missing the cutoff and expecting prorated refunds
Waiting until the day of renewal can lead to an automatic charge; many users assume a mid-period refund will be given, but proration is generally not offered.
Expecting a pause or suspension option
There is no subscription suspension option; only cancellation is available. Plan your cancellation timing accordingly.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund differences by purchase channel to help you choose the correct next step.
| Channel | How to cancel | Refunds | Period |
|---|---|---|---|
| iOS (App Store) | Settings → Your Name → Subscriptions → Lucid → Cancel | Request via Apple; Lucid cannot refund App Store purchases | annual |
| Android (Google Play) | Play Store → Menu → Subscriptions → Lucid → Cancel | Request via Google Play; Lucid cannot refund Play purchases | annual |
| Web (direct) | Account Settings → Plans & Billing → Cancel | 14-day money-back for first-time web purchases; otherwise case-by-case | annual |
After cancelling
What to verify
Check for a cancellation confirmation email or onscreen confirmation and verify the next billing date to ensure future charges are stopped.
If you still see charges
If charges continue after cancellation, gather purchase records and contact the platform (Apple/Google) or Lucid support through your account for investigation.
Where to get help
Use your Lucid account’s support or billing pages for direct help. Keep all documentation ready if you need to escalate or file a dispute.
Address
Lucid India office
453, 1st Cross, HAL 3rd Stage, Bangalore 560075, India
Notes about address use
This is the India office address listed on Lucid’s contact information. There is no separate postal process specified for subscription cancellation; use online account or platform controls instead.