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Cancel PIGEONLY
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Pigeonly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pigeonly: Easy Method
What is Pigeonly
Service overview
Pigeonly is a U.S.-based service that helps people communicate with incarcerated loved ones through phone services, printed letters, photos, greeting cards, and messaging options.
It operates a subscription model for enhanced features and adds credits or payments for calls and facility fees as needed.
Where it is governed
Pigeonly’s Terms of Service are U.S.-based and governed by Nevada law, per the provider’s published terms.
Consumer protections or policies stated on Pigeonly reflect its U.S. terms; local country rules may not apply to its contract.
How to cancel Pigeonly
Cancel on iPhone / iPad (App Store)
- Open Settings on your Apple device and tap your name > Subscriptions, or open the App Store and tap your profile photo > Subscriptions.
- Find the Pigeonly subscription and tap Cancel Subscription. Pigeonly cannot cancel App Store subscriptions on your behalf.
- Follow Apple’s on-screen prompts to confirm cancellation and keep any confirmation screenshots or emails for your records.
Cancel on Android (Google Play)
- Open the Google Play Store app, tap your profile icon > Payments & subscriptions > Subscriptions.
- Select the Pigeonly subscription and tap Cancel subscription. Pigeonly cannot cancel Google Play subscriptions for you.
- Save confirmation details from Google Play if you need proof of cancellation or to request a refund from Google.
Cancel on the Web or by email
- Sign in to your Pigeonly account on the website and use account/subscription settings to cancel recurring plans.
- Alternatively, contact Pigeonly customer support by email to request cancellation; cancellation via the account or email stops future renewals.
- Refer to Pigeonly’s Terms of Service for official policy: Pigeonly Terms.
What happens when you cancel
Access and renewal
Cancellation stops future renewals of the subscription at the end of the current billing period.
You typically retain access until the current paid period expires, depending on how the subscription was billed.
Credits and services
Unused credits purchased through Pigeonly are not refundable; they generally remain non-refundable after cancellation.
Payments forwarded to prison phone providers or facilities are also non-refundable in most cases.
Data and account
Pigeonly retains account and transaction records per its terms; deletion or data requests should follow the procedures in the Terms of Service.
Review the terms for data handling and retention: Pigeonly Terms.
Will I get a refund?
Main refund rules
Pigeonly’s published terms do not provide a 14-day cooling-off period or a general refund guarantee for digital services.
Refund eligibility is limited and tied to the provider’s stated policy and the type of purchase.
Specific non-refundable items
- Value of unused credits purchased through Pigeonly is not refundable.
- Payments made to prison phone providers or directly to correctional facilities are non-refundable.
App store and Google Play purchases
- Purchases made through Apple App Store or Google Play must follow Apple’s or Google’s refund processes and policies.
- If you bought a subscription via the App Store or Google Play, request refunds directly from Apple or Google as applicable.
Pigeonly plans and pricing
Overview
Pigeonly offers an “All-access” subscription that bundles unlimited messages and select features for a flat monthly fee (USD).
No specific INR pricing for India is provided on the official pages; check the app store for locally displayed currencies.
Official pricing table
| Plan | Period | Price (USD) | Features |
|---|---|---|---|
| All-access (unlimited usage) | Monthly | $5 | Unlimited photos, letters, postcards, greeting cards, web articles, and talk time for one low rate |
Your consumer rights in India
Local consumer law basics
Under India’s Consumer Protection Act, purchasers generally have rights for defective or damaged physical goods, including short return windows in some cases.
However, these protections primarily address goods and certain local services handled within India.
Applicability to Pigeonly
Pigeonly is a digital service governed by U.S. (Nevada) law per its Terms of Service, so India-specific consumer-rights provisions do not directly change Pigeonly’s contract.
If you have payment disputes with a bank or card issuer in India, consider contacting them for chargeback or dispute options under local banking rules.
Customer experiences
Positive feedback
- Many users report the platform is user-friendly and appreciate the ability to send letters, photos, and greeting cards easily.
- Some reviewers praise affordable pricing and helpful customer support in resolving specific issues.
Common complaints
- Frequent reports of unexpected or recurring charges and billing errors, sometimes with delays getting refunds.
- Numerous complaints about delays or non-delivery of mail and difficulty cancelling subscriptions or slow customer-service responses.
See user reviews for more context: Pigeonly on Trustpilot.
Documentation checklist
What to gather before cancelling
- Account email and username used with Pigeonly.
- Receipt or order confirmation showing the subscription charge or purchase date.
- Subscription ID or transaction ID from Apple/Google if billed through their stores.
Proof to keep after cancellation
- Screenshot or email confirmation of cancellation from App Store, Google Play, or Pigeonly account.
- Any correspondence with Pigeonly support, dates and reference numbers for disputes.
Common mistakes
Expecting Pigeonly to cancel App Store or Google Play subscriptions
Users often contact Pigeonly to cancel App Store or Google Play subscriptions, but those must be cancelled through Apple or Google directly.
Always cancel in the store where you subscribed to avoid continued billing.
Assuming unused credits are refundable
Many people expect refunds for unused in-app credits; Pigeonly’s terms indicate unused credits are not refundable.
Check your balance and use credits before cancelling if you want to consume remaining value.
Comparative recap
At-a-glance comparison
| Action | Web | iOS (App Store) | Android (Google Play) |
|---|---|---|---|
| How to cancel | Cancel in your Pigeonly account or email support. | Cancel via Apple device Settings or App Store subscriptions. | Cancel via Google Play Store > Payments & subscriptions. |
| Who can cancel for you | Pigeonly can process web/email cancellations. | Only Apple can cancel App Store subscriptions for you. | Only Google can cancel Google Play subscriptions for you. |
| Refunds | No refund for unused credits; web refunds depend on Pigeonly policy. | Refunds follow Apple’s refund policy. | Refunds follow Google’s refund policy. |
After cancelling
Confirm and keep records
After cancellation, keep confirmation emails or screenshots from the App Store, Google Play, or Pigeonly account dashboard as proof.
Monitor your next bank/card statement to confirm billing has stopped and contact your payment provider if further charges occur.
Helpful links
- Official Pigeonly Terms of Service: https://pigeonly.com/terms/
- Step-by-step cancellation guide reference: How to cancel Pigeonly (guide)
- User reviews and experiences: Pigeonly reviews on Trustpilot
Address
Primary mailing address
Pigeonly (primary address listed): 701 E Bridger Ave, Suite 690, Las Vegas, NV 89101, United States.
Notes
Multiple addresses may be associated with Pigeonly. Use the contact details or support channels in the account area for the most accurate contact route.