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Cancel STARNOW
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Starnow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Starnow: Easy Method
What is Starnow
Overview
StarNow is an online platform that connects performers, casting agents, and creatives for auditions and jobs in the entertainment industry.
Users create profiles, upload media, and apply for casting calls or jobs via the site or mobile apps.
Who uses it
Performers, models, actors, musicians and other creative professionals use StarNow to find opportunities and showcase work.
Casting directors and production teams use the platform to post roles and review applicants.
How to cancel Starnow
Web (self-service)
- Sign in to your StarNow account.
- Go to Account Settings and click "Turn Auto‑Renew Off."
- Cancellation takes effect immediately; you keep access until the end of the paid period.
Mobile / in-app (iOS) and PayPal
- Apple App Store (iOS): Cancel via Apple only - Settings → Subscriptions → StarNow → Cancel. StarNow cannot cancel or refund App Store subscriptions.
- PayPal: Email StarNow Customer Success at contact@starnow.com to request termination of auto‑renewal for PayPal subscriptions.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, access continues until the end of the period you paid for.
Auto‑renew is turned off so you will not be charged again after the current period ends.
Data, profile and applications
Your profile and application history remain on StarNow unless you delete your account separately.
Save any important messages, application content, or media before deleting your account if you need a local copy.
Will I get a refund?
General refund rules
Monthly subscriptions are generally not eligible for refunds except for double billing or clerical errors.
Longer-term subscriptions and exceptional cases are treated according to specific rules below.
Exceptions and special cases
- Quarterly or semi‑annual subscriptions: Eligible for a full refund if cancelled within 30 days of purchase or renewal.
- Long‑term web purchases: If cancellation before billing is timestamped, StarNow will consider refund requests accordingly.
- In‑app purchases (Apple/Google Play): Refunds are handled by Apple or Google Play; StarNow cannot issue those refunds.
Starnow plans and pricing
Pricing overview
The platform shows multiple plans and tiers. Only some prices include clear periods; others do not specify duration.
If in doubt, check your purchase receipt or contact support at contact@starnow.com for clarification.
Table of known plans
| Plan | Price | Period | Features |
|---|---|---|---|
| StarNow Full Membership | ₹719 | Unknown | Full Membership access |
| Standard | ₹999 | Unknown | Standard level access |
| StarNow Monthly Subscription | ₹1,799 | Monthly | Unlimited applications and media uploads |
| StarNow Full Membership | ₹1,999 | Unknown | Full Membership access |
| Standard | ₹2,499 | Unknown | Standard level access |
| Premium | ₹3,749 | Unknown | Premium tier access |
| StarNow Full Membership | ₹489 | Unknown | Full Membership access |
| StarNow Full Membership | ₹989 | Unknown | Full Membership access |
Your consumer rights in India
Cooling‑off and refund rights
StarNow’s published terms do not explicitly state a 14‑day right to refund.
Under Indian consumer protection rules (Consumer Protection Act, 2019), digital services may allow a cooling‑off period (commonly 14 days) unless the seller provides sufficient justification otherwise.
How this may apply to you
- If you believe StarNow’s published policy conflicts with local consumer protections, retain receipts and communications as evidence.
- For in‑app purchases, Apple/Google Play policies and their dispute avenues generally apply instead of StarNow’s direct policies.
Customer experiences
Common positive notes
Many users find StarNow useful for exposure and applying to multiple casting calls from one profile.
Creators appreciate the ability to centralize media and applications in one account.
Common complaints and warnings
Public reviews include complaints about difficulty cancelling subscriptions and unauthorized or continuing charges after cancellation.
Other reported problems include poor customer service responsiveness, lost messages after site changes, hidden fees, and difficulty retrieving data.
Documentation checklist
What to gather before contacting support
- Account email and username used on StarNow.
- Purchase receipts or bank/PayPal/credit card transaction records.
- Subscription source: Web, Apple App Store, Google Play or PayPal.
- Transaction IDs, dates of charges and screenshots showing the charge.
Communication records
- All emails and chat transcripts with StarNow support.
- Saved copies of any in‑app receipts or App Store/Google Play order history.
- Notes of dates and times you attempted cancellation and confirmation screens if available.
Common mistakes
Cancelling in the wrong place
Many users assume cancelling on the website cancels App Store or Google Play subscriptions. It does not - you must cancel in the store where you purchased.
Example: iOS subscriptions must be cancelled through Apple Settings → Subscriptions, not through the StarNow website.
Not saving proof
Failing to save receipts, confirmation emails, or screenshots makes disputes harder to resolve with support or payment providers.
Always keep transaction records and any cancellation confirmation until the billing cycle completes and no further charges appear.
Comparative recap
At-a-glance comparison
| Channel | How to cancel | Refund handled by | Contact for help |
|---|---|---|---|
| Web (card) | Account Settings → Turn Auto‑Renew Off | StarNow (web purchases) | contact@starnow.com |
| Apple App Store (iOS) | Apple Settings → Subscriptions → StarNow → Cancel | Apple App Store (Apple handles refunds) | Use Apple Support (via your Apple ID account) |
| PayPal | Email StarNow Customer Success to terminate auto‑renewal | StarNow for web PayPal arrangements; PayPal dispute for unauthorized charges | contact@starnow.com and PayPal support |
After cancelling
What to monitor
Check your bank or PayPal statements for at least one billing cycle to confirm no further charges are taken.
If you see unexpected charges, gather evidence and contact support or the payment provider promptly.
Where to get help
Official StarNow contact: contact@starnow.com. Use this for PayPal cancellation requests and web billing queries.
For in‑app purchases or refunds, contact Apple Support or Google Play Support through your device or account portal.
Address
Official mailing address
PO Box 6372, Marion Square, Wellington 6141, New Zealand
Notes about contacting by post
StarNow does not list a dedicated physical office in India; use the mailing address above for formal notices where required.
For faster resolution, email contact@starnow.com and include the documentation checklist items when you contact support.