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I hereby notify you of my decision to terminate the contract relating to the Buildertrend service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Buildertrend: Easy Method
What is Buildertrend
Overview
Buildertrend is a cloud-based construction management software for builders, contractors and remodelers. It centralizes project scheduling, budgeting, client communication and daily logs into a single subscription service.
Who uses it
Typical users include small-to-medium builders, project managers and home renovation teams who need tools for estimating, change orders and client portals. It is sold as a subscription SaaS product with online account management.
How to cancel Buildertrend
Via Buildertrend web account
Cancel from your Buildertrend account using the Manage Subscription option before the renewal date to avoid the next charge.
- Log into your Buildertrend account as an administrator.
- Go to Account settings or Manage Subscription.
- Follow the on-screen Cancel steps and confirm before the renewal date.
- Keep the confirmation email or screenshot as proof.
Via mobile app stores and support form
If you subscribed through Apple or Google, cancel via the respective store subscription settings to stop future billing.
- iOS: Settings → [Your Apple ID] → Subscriptions → Buildertrend → Cancel. See a third-party guide: Cancel via iOS (guide).
- Android: Open Google Play Store → Menu → Subscriptions → Buildertrend → Cancel. See a third-party guide: Cancel via Google Play (guide).
- Email + Form: Email your Customer Success Representative or support@buildertrend.com and complete the Account Change Request Form; cancellation becomes effective after Buildertrend confirms receipt and processes the form.
What happens when you cancel
Access and service termination
Cancellation generally prevents renewal; however, mid-term cancellations typically allow access until the end of the current billing period. Access usually ends at the next renewal date.
Data and exports
Before cancelling, export project data, reports and financial records. After account termination, data access may be revoked and recovery could be limited.
Will I get a refund?
General subscription refund policy
Subscription fees are generally non-refundable. Cancelling mid-term does not automatically entitle you to a prorated or full refund for the current billing period.
Exceptions and third-party store refunds
A money-back guarantee applies only if explicitly stated in your Order Form and within the stated period. Otherwise no refund is available.
For iOS App Store purchases, Apple handles refunds, not Buildertrend. See Buildertrend terms for the official policy: Buildertrend Terms & Conditions.
Buildertrend plans and pricing
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Essential | $99 first month, then $399/month (approx.) | Monthly (Period) | Basic project management, scheduling, client portal, etc. |
| Advanced | $399 first month, then $699/month (approx.) | Monthly (Period) | Advanced estimating, change orders, financial tools |
| Complete | $699 first month, then $999/month (approx.) | Monthly (Period) | Includes RFI, warranty tracking, selections, reporting |
Pricing notes
No official INR pricing was available in the verified sources. All known public prices are listed in USD and are approximate.
How to get exact pricing
For exact INR pricing or a custom quote, contact Buildertrend sales or request a demo through their official channels.
Your consumer rights in India
Key rights under Indian law
Under the Consumer Protection Act, 2019, consumers have rights to fair terms, clear cancellation and refund policies and protection against unfair trade practices.
Unclear or misleading promises about refunds or cancellations can be contested as unfair practices.
What you should do as an Indian consumer
- Keep written records of all sales claims, Order Forms and cancellation communications.
- Confirm any money-back guarantee in writing before purchasing.
- If you are denied a fair refund, escalate via the Indian Consumer Helpline or file a complaint under the Consumer Protection Act, 2019.
Customer experiences
Positive feedback
Users praise Buildertrend for centralized features such as scheduling, cost tracking, client communication and daily logs that help team alignment.
Some customers report helpful, responsive customer support and personal attention from account representatives.
Negative feedback
Common complaints include a steep learning curve, a clunky interface, excessive clicking and navigation difficulties on mobile apps.
Other reported issues include technical bugs, poor notification control and frustration over billing or refund denials in some cases.
Documentation checklist
What to save before cancelling
- Order Form and any written money-back guarantee or trial terms.
- Subscription invoices and payment receipts.
- Confirmation screenshots/emails of cancellation or account-change requests.
- Exported project data, reports, contacts and financial records.
How to store evidence
- Retain emails and timestamps in a dedicated folder.
- Download and back up CSV or PDF exports of critical data.
- Keep copies of any chat transcripts or support tickets related to cancellation or refunds.
Common mistakes
Mistakes before cancelling
Not cancelling before the renewal date is a frequent error that results in another billing cycle. Always check your renewal date and cancel in advance.
Failing to export data prior to cancellation can lead to loss of access and difficulty retrieving project records later.
Mistakes after cancelling
Assuming cancellation equals an automatic refund is a common misunderstanding; Buildertrend’s terms generally state fees are non-refundable.
Not saving the cancellation confirmation or form submission evidence can make disputes harder to resolve if unexpected charges appear.
Comparative recap
At a glance
| Method | Refund chance | Ease | Typical issues |
|---|---|---|---|
| Buildertrend Web (Account) | Low (generally non-refundable) | Medium (requires admin access) | No refund for current term unless Order Form states guarantee |
| iOS App Store | Apple decides refunds | Easy (via Apple ID settings) | Refunds not guaranteed; Buildertrend not liable |
| Google Play Store | Google decides refunds | Easy (via Play Store) | Typically no prorated refunds for current term |
| Email + Account Change Request Form | Low to medium (case-by-case) | Medium (requires form and confirmation) | Must receive confirmation; delays reported by some users |
Recommendation
Cancel via the method tied to your original purchase (web account or app store). Save all confirmations and export data before final termination.
After cancelling
Immediate steps
- Save cancellation confirmation and any support emails or form acknowledgements.
- Export and back up all project files, invoices and client records from Buildertrend.
- Monitor your bank/credit card for any unexpected post-cancellation charges.
If you need more help
For official terms and general policy, see Buildertrend’s Terms & Conditions: Buildertrend Terms & Conditions.
For third-party how-to guidance on cancelling, see these guides: How to cancel (guide) and Store cancellation guide.
Address
Official support contact
For account and billing questions email your Customer Success Representative or support@buildertrend.com and request the Account Change Request Form.
India Development Center (local)
AiDOOS Technologies Pvt. Ltd. (India Development Center) - 91Springboard, ITPL Road, Whitefield, Bangalore, Karnataka 560048, India.