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Covenant Eyes

Cancel COVENANT EYES

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India

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Termination letter drafted by a specialized lawyer
Sender
Covenant Eyes Cancel Subscription | Postclic
Covenant Eyes
1525 W King St, Owosso
MI United States
support@covenanteyes.com
Cancellation of Covenant Eyes contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Covenant Eyes service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Covenant Eyes
1525 W King St, Owosso
MI , United States
support@covenanteyes.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Covenant Eyes. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Covenant Eyes: Easy Method

What is Covenant Eyes

Overview

Covenant Eyes is a subscription software service that provides online accountability and monitoring tools, including reporting and web-filtering features. It is designed to help individuals and families maintain online accountability.

How it is delivered

The product is offered as a subscription service for web, desktop, and mobile platforms. Subscriptions may be purchased directly from Covenant Eyes or via in-app purchases through Apple App Store or Google Play.

How to cancel Covenant Eyes

Cancel web (direct) subscriptions

  • Only the Account Administrator can cancel a web subscription.
  • The Account Administrator must contact Member Care via chat, email, or phone during business hours (Mon - Fri, 9:00 AM - 5:15 PM ET).
  • Uninstalling the app does not cancel a web subscription; cancellation must be processed by Member Care. See the official cancellation guide: How do I cancel my subscription?

Cancel in-app subscriptions (Apple / Google)

  • If you subscribed via the Apple App Store, cancel through Apple subscription management: Settings > [Your Name] > Subscriptions, or contact Apple Support. Covenant Eyes cannot cancel App Store subscriptions for you.
  • If you subscribed via Google Play, cancel via Google Play Store > Manage Subscriptions, or contact Google Support. Covenant Eyes cannot cancel Google Play in-app subscriptions for you.
  • See the official in-app purchase guidance: I subscribed via in‑app purchase - How do I cancel?

What happens when you cancel

Access and service end

After cancellation, access to Covenant Eyes features typically ends at the end of the paid billing period unless otherwise specified by the company.

Data and reporting

Reports and account data are retained according to Covenant Eyes’ policies. If you need copies of reports, request them before cancellation or ask Member Care for guidance.

Will I get a refund?

30-Day Money-Back Guarantee

First-time users who cancel within the first 30 days are generally eligible for a full refund under Covenant Eyes’ 30‑Day Money‑Back Guarantee.

Refund requests related to the guarantee can be honored up to 60 days after cancellation. See the terms in the official End User License Agreement: End User License Agreement.

Annual subscriptions and service fees

  • For yearly subscriptions cancelled after the first 30 days, prorated refunds may be available if requested within 60 days of cancellation.
  • Service fees may apply for prorated refunds (up to one month’s billing or 1/12 of the annual fee) per Covenant Eyes’ policy.
  • Subscriptions purchased via Apple or Google Play are not eligible for Covenant Eyes’ refund policy; request refunds through the respective app stores.

Covenant Eyes plans and pricing

Pricing availability for India

No official India-specific (INR) pricing was found in public materials. For India, Covenant Eyes does not publish Indian-rupee rates on its site.

How to get pricing

  • Contact Covenant Eyes directly for region-specific pricing or purchasing options.
  • For web or in-app pricing details, consult the Covenant Eyes website or Member Care.
Plan Period Notes
Region-specific pricing Contact Contact Covenant Eyes for official pricing in India or region-specific billing.

Your consumer rights in India

Company policy rights

Under Covenant Eyes’ published policy, first-time users who cancel within 30 days are entitled to a full refund, and refund requests may be honored up to 60 days after cancellation.

Practical steps if issues arise

  • Keep copies of all receipts, cancellation confirmations, and communication with Member Care.
  • If billing continues after confirmed cancellation, contact your payment provider or card issuer to dispute unauthorized charges.
  • If unresolved, consider contacting local consumer protection authorities or a consumer forum in India for further guidance.

Customer experiences

Positive feedback

Many users praise Covenant Eyes as an effective accountability tool and often highlight responsive customer service and support as strengths.

Negative feedback

Common complaints include difficulty cancelling (requiring direct contact with customer service), concerns about invasiveness or false positives, pricing objections, and reports of refund denials or lingering billing after cancellation.

These themes are reflected in user reviews and should be considered when preparing documentation and following cancellation steps.

Documentation checklist

Before you contact Member Care

  • Account Administrator name and email.
  • Subscription details: purchase date, billing method, order or invoice numbers.
  • Device/platform used for purchase (web, Apple App Store, Google Play).

After you request cancellation

  • Save the cancellation confirmation email or chat transcript.
  • Keep screenshots of subscription settings showing cancellation (if applicable).
  • Retain bank/card statements showing any disputed charges.

Common mistakes

Assuming uninstall = cancel

Uninstalling the Covenant Eyes app does not cancel a subscription. Many users uninstall and later find billing continues because the subscription was not cancelled through Member Care or the app store.

Canceling via the wrong channel

Another frequent mistake is attempting to cancel an in‑app purchase through Covenant Eyes support. For App Store or Google Play purchases, cancellation and refunds must be handled through Apple or Google.

Comparative recap

Quick comparison by purchase type

This table summarizes cancellation and refund differences depending on where you purchased the subscription.

Purchase type Cancellation method Refund availability Period
Web (direct) Account Administrator contacts Member Care (chat/email/phone) 30‑Day Money‑Back Guarantee; prorated annual refunds possible within 60 days Varies
Apple App Store (iOS) Cancel via Apple Subscriptions (Settings) or Apple Support Refunds handled by Apple; Covenant Eyes cannot process Varies
Google Play (Android) Cancel via Google Play > Manage Subscriptions or Google Support Refunds handled by Google; Covenant Eyes cannot process Varies

After cancelling

Verify cancellation

  • Obtain and keep written confirmation from Member Care (email or chat transcript).
  • Check your next bank or card statement to confirm no further charges are posted.

Useful links and next steps

Address

Head office

Covenant Eyes, 1525 W King St, Owosso, MI 48867, United States.

Contact notes

For cancellation support, use Member Care channels listed on Covenant Eyes’ support pages. For in‑app issues, contact Apple or Google Play support directly.

Similar cancellation services

FAQ

To cancel your Covenant Eyes subscription purchased directly from their website, the Account Administrator must contact Member Care via chat, email, or phone during business hours. Remember to keep proof of your cancellation request.

After cancellation, access to Covenant Eyes features typically ends at the end of the paid billing period. Your account data and reports are retained according to their policies, so if you need copies, request them before cancellation.

Yes, first-time users who cancel within the first 30 days are generally eligible for a full refund under Covenant Eyes' 30-Day Money-Back Guarantee. Ensure you submit your refund request promptly.

If you subscribed via the Apple App Store, you must cancel through Apple subscription management in your settings or contact Apple Support. Covenant Eyes cannot process cancellations for App Store subscriptions.

Yes, for yearly subscriptions canceled after the first 30 days, prorated refunds may be available if requested within 60 days of cancellation. Be aware that service fees may apply.