Cancellation Dreamface: Easy Method

What is Dreamface

Overview

Dreamface is an AI-driven app and service for creating animated photos, personalised marketing creatives, and automated customer engagement. It offers mobile subscriptions through app stores and direct subscriptions via its website.

Who uses it

Users include individuals who animate photos and businesses that need AI-generated content for campaigns. Subscription tiers range from weekly plans to lifetime and credits packs for occasional use.

How to cancel Dreamface

Cancel on App Store (iOS)

• Open Settings → tap your name → Subscriptions. Alternatively: App Store → Apple ID → View Apple ID → Subscriptions.
• Find DreamFace in the list, tap it, then tap Cancel Subscription and confirm.
• Note: Apple manages the billing. Dreamface cannot cancel App Store subscriptions for you.

Cancel on Google Play (Android)

• Open the DreamFace app and check its settings for a subscription option; or open Google Play Store → Profile → Payments & subscriptions → Subscriptions.
• Select DreamFace → Cancel subscription and confirm any prompts.
• Note: Google Play manages billing. Access continues until the billing period ends.

Cancel via Web / Direct purchase

• Email [email protected] requesting cancellation, providing your account email and order details.
• Or send a registered mail (raccomandata A/R) to NEW PORT LLC, 1100 Industrial Rd, Unit 9, San Carlos, CA 94070, USA to request cancellation.
• Note: Direct cancellations take effect at the end of the current billing period for website-managed subscriptions.

What happens when you cancel

Access after cancellation

After cancelling a subscription through an app store or the website, access typically continues until the end of the paid billing period.

No immediate pro-rata refunds are automatic unless granted under the refund policy or by the store.

Renewals, billing and data

Automatic renewals stop after cancellation, so you will not be billed for the next cycle. Keep proof of cancellation (screenshots or confirmation emails) in case of disputes.

Your account data and created content usually remain accessible unless you request deletion; check Dreamface terms for data retention specifics.

Will I get a refund?

Direct purchases (website)

Full refunds for direct purchases are available only within two (2) calendar days of the initial purchase. After that window prices are final and non-refundable.

• If you cancel within 2 days, request refund by emailing [email protected] and include order details.

Free trials and store purchases

Free trials must be cancelled at least 24 hours before expiry to avoid charges. If charged while you intended to cancel, you may request a refund only if cancellation occurred within 2 days after purchase.

• App Store and Google Play purchases: refunds are handled by Apple or Google. Dreamface cannot process these refunds directly.
• Use Apple’s or Google’s refund request processes to seek a refund for store-managed charges.

Dreamface plans and pricing

Available plans

Pricing below reflects in-app purchases listed for Dream Face: Photo Animator AI in India (early 2026 data). Verify in your app store before purchase.

Pricing notes

App store prices may include local taxes and can change; always confirm the final price at checkout in the App Store or Google Play.

Promotional offers and regional variations may affect pricing and availability of specific plans.

Your consumer rights in India

Cooling-off and refund windows

Indian consumers commonly have short cooling-off or “free-look” expectations for digital subscriptions. Dreamface provides a 2-day refund window for direct purchases, which aligns with common practice.

Escalation and remedies

• If you face unauthorised charges or cancellation problems, first contact Dreamface support via email and keep records.
• For store purchases, escalate with Apple or Google support and request refunds or reversal through those platforms.
• If unresolved, lodge a complaint with the National Consumer Helpline or pursue chargeback claims via your bank.

Customer experiences

Positive feedback

Many users describe Dreamface as a fun and brilliant app with outstanding photo animation and efficient processing.

Reviewers praise feature quality and recommend the app for animated content creation.

Common complaints

Some users report being charged after cancelling or not receiving refunds after deleting the app, which causes disputes.

Other complaints include distorted outputs, limited free downloads, or the app stopping working after a couple of uses.

Documentation checklist

Required documents

• Order confirmation or receipt showing purchase date and amount.
• Subscription ID or transaction reference from Apple/Google or the website.
• Account email used for the Dreamface subscription.

Helpful supporting evidence

• Screenshots of subscription page, cancellation confirmation, and billing statements.
• Email correspondence with Dreamface support or store support tickets.
• Bank statement entries showing the charge for dispute escalation.

Common mistakes

Cancelling in the wrong place

A frequent error is deleting the app and assuming the subscription is cancelled. Deleting the app does not stop app-store managed subscriptions.

Always cancel subscriptions through Apple or Google if you subscribed via their stores.

Missing refund windows or proof

Waiting too long to request a refund or not keeping receipts often prevents successful refunds. The 2-day direct-purchase window is strict.

Keep timely records and act quickly if you believe a charge was incorrect or unauthorised.

Comparative recap

Quick comparison

How to choose which route

If you subscribed via an app store, always manage cancellations and refund requests through that store for fastest resolution.

For website purchases, contact Dreamface directly and act within the 2-day refund window if you want a refund.

After cancelling

What to monitor

• Check your email for cancellation confirmation and keep a copy.
• Monitor your bank or card statement for any unexpected charges during the next billing date.

Further actions if issues remain

• If a store charge persists after cancellation, contact Apple or Google support and submit a refund request.
• If direct billing disputes cannot be resolved, contact your bank for a chargeback and consider filing a complaint with consumer protection bodies in India.

Address

Registered mailing address

NEW PORT LLC, 1100 Industrial Rd, Unit 9, San Carlos, CA 94070, USA.

Email for web cancellations

For cancellations and refund requests for website purchases, email: [email protected].