Cancellation Tracki: Easy Method

What is Tracki

Overview

Tracki is a GPS tracking service and device platform that offers real-time location monitoring for people, vehicles and assets. It combines a small GPS device with a subscription-based cellular connection and a web/mobile app.

Who uses it

Users include families tracking children or pets and businesses monitoring vehicles or equipment. Tracki is marketed internationally and its policies are primarily written from a US perspective.

How to cancel Tracki

If you subscribed via Apple App Store

• Open iOS Settings → tap your Apple ID → Subscriptions → select Tracki and Cancel.
• You cannot cancel subscriptions from inside the Tracki app; use iOS subscription settings instead.
• See a third‑party guide: Cancel Tracki (Postclic).

If you subscribed via Google Play

• Open Google Play Store → Menu → Subscriptions → select Tracki → Cancel subscription.
• Subscriptions purchased through Google Play must be cancelled through Google Play - not inside the Tracki app.
• Further instructions are covered in the Postclic summary: Cancel Tracki (Postclic).

If you purchased directly from Tracki (website)

• Direct purchases are not cancellable inside the app or via a simple web toggle.
• You must contact Tracki support (live chat, email or phone) and request cancellation and written confirmation.
• Tracki’s return and contact information is in their return policy: Tracki Return Policy.

What happens when you cancel

Access and service

When you cancel your subscription, active service typically stops at the end of the current billing period. You will not be charged for future renewals after cancellation.

Account data and device

Your account data and device access may remain visible to you but live tracking will cease once the cellular plan ends. Keep copies of confirmation emails or cancellation receipts for records.

Will I get a refund?

Device return refunds

• Unused/unactivated Tracki devices may be returned within 30 days of receipt for a full refund, minus shipping and handling.
• Original packaging and all components are required; up to a US$25 restocking fee may apply.
• See the official return policy: Tracki Return Policy.

Subscription and activated-device exceptions

• Activated but non‑defective device returns do not include refunds for cellular/connection plan fees already paid to the provider.
• Subscription refunds are limited: eligible only for payments within the prior 6 months and capped at one month’s service; prorated refunds for long‑term plans are at Tracki’s discretion.
• Refunds exclude shipping, handling and taxes; requests go through customer support and are typically processed within 3 - 5 business days.

Tracki plans and pricing

Pricing availability

Localized INR pricing for Tracki subscriptions in India was not available from Tracki’s official pages at the time of this guide.

How to get pricing

Contact Tracki directly for current plans and local pricing, or check the Tracki website when purchasing outside India. Payment currencies on official pages are generally USD/EUR.

Your consumer rights in India

Statutory protections

Indian consumer law (for example, the Consumer Protection Act, 2019) provides rights against unfair trade practices and defective goods or services. These protections apply even when a seller’s policy is written elsewhere.

Enforcing your rights

If Tracki’s stated policy differs from actual practice (for example, cancellation or refund denial), Indian consumers can escalate via the local consumer commission or seek remedies for unfair trade practices.

Customer experiences

Positive feedback

• Some users praise reliability, ease of use and helpful customer service on review pages such as Sitejabber and Tracki’s review page.
• Examples include quick replacements for hardware issues and reports of accurate tracking: Sitejabber reviews and Tracki reviews.

Critical feedback

• Independent reviews and app‑store feedback report app glitches, login problems, delayed locations and battery‑life concerns.
• User complaints about cancellation difficulty and refund denials appear on third‑party review sites such as JustUseApp.

Documentation checklist

Before contacting support

• Order number, purchase date and payment method.
• Device serial/IMEI number and photos of packaging (if returning).
• Screenshots of subscription screens, billing entries and any in‑app messages.

If you return a device

• Keep shipping proof and tracking number for the return shipment.
• Request and save written confirmation of cancellation and any refund authorization from Tracki support.

Common mistakes

Trying to cancel inside the app

Many users try to cancel from within the Tracki mobile app; subscriptions purchased through Apple or Google must be cancelled via the respective store settings.

Not keeping proof

Failing to keep screenshots, emails or return tracking is a frequent error. Without documentation, disputes about cancellations or refunds are much harder to resolve.

Comparative recap

Quick comparison

After cancelling

Immediate steps

• Save written cancellation confirmation and check the final billing statement for unexpected charges.
• If returning hardware, ship within 30 days and retain tracking and courier receipts.

Useful links and resources

• Cancellation guide summary: Postclic - Cancel Tracki.
• Tracki return and refund details: Tracki Return Policy.
• Read user reviews to set expectations: Sitejabber reviews and JustUseApp reviews.

Address

Headquarters

Tracki (listed corporate address): 680 Central Ave, Cedarhurst, NY 11516, United States of America.

Support phone

Commonly cited support phone (US): +1 323 785 2020. Use official contact channels and request written confirmation for cancellations or refund agreements.