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I hereby notify you of my decision to terminate the contract relating to the Trello service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Trello: Easy Method
What is Trello
Overview
Trello is a visual project management tool that uses boards, lists, and cards to help teams organise tasks and collaborate. It offers a free tier and optional paid Workspace subscriptions with additional features such as views, automation and admin controls.
Who uses it
Teams, freelancers and individuals use Trello for to‑do lists, project tracking and lightweight workflows. Paid plans add features for larger teams and organisational needs.
How to cancel Trello
Cancel a Workspace subscription on the web (recommended)
- Sign in to Trello on the web as a Workspace administrator.
- Select the Workspace you want to cancel → open Workspace settings → Billing → Cancel.
- Cancellation stops auto‑renewal; access to paid features continues until the end of the current billing period.
Cancel App Store or Google Play subscriptions
- iOS (App Store): Cancel from your Apple ID settings on your iPhone/iPad. The Trello app cannot manage App Store subscriptions.
- Android (Google Play): Cancel via Google Play Store → Profile → Payments & subscriptions → Subscriptions → Trello. Trello app cannot cancel Google Play subscriptions.
- Desktop and mobile Trello apps do not support managing or cancelling Workspace billing directly.
What happens when you cancel
Access and billing
Cancellation stops automatic renewal; you retain paid features until the end of the current billing period. At that time your Workspace will downgrade to the Free plan.
Data and membership
Your boards, cards and attachments remain accessible after downgrade, subject to Free plan limits (for example limits on boards or file sizes may apply).
Will I get a refund?
Web / Atlassian purchases
Refunds are typically possible if requested within approximately 30 days of upgrading a Workspace. After ~30 days, refunds are generally not offered except in exceptional cases handled by billing support.
Third parties and app stores
- Stripe / third‑party (e.g., Power‑Ups): Some purchases may permit a 14‑day full refund if you send a clear cancellation/refund request by email from the Trello‑account associated email.
- App Store / Google Play: Refunds for purchases made through Apple or Google must be pursued via Apple’s or Google’s refund mechanisms and policies; Trello does not directly process these refunds.
Trello plans and pricing
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Free | Free | - | Unlimited Power‑Ups, unlimited activity log, up to 10 boards per Workspace, 250 command runs/month, mobile apps, 2‑factor auth |
| Standard (Annual) | ₹416.21 | Monthly (billed annually) | Unlimited boards, advanced checklists, custom fields, 250 MB/file, 1,000 automation actions/month, single‑board guests, saved searches |
| Standard (Monthly) | ₹499.45 | Monthly (billed monthly) | Same as Standard (Annual) |
| Premium (Annual) | ₹832.42 | Monthly (billed annually) | Calendar, Timeline, Table, Dashboard & Map views; unlimited command runs; admin/security features; workspace views; board collections |
| Premium (Monthly) | ₹1,040.53 | Monthly (billed monthly) | Same as Premium (Annual) |
| Enterprise (Annual estimate for ~50 users) | ₹1,456.74 | Monthly (billed annually) | Unlimited Workspaces; org‑wide permissions; multi‑board guests; SSO & user provisioning; Power‑Up administration |
Pricing notes
All pricing is per user, per month in Indian Rupees (INR). Annual (billed annually) rates shown are averaged to a monthly amount where applicable.
Your consumer rights in India
Refund and cancellation windows
- Web purchases: approximately 30 days from upgrade date for Workspace subscriptions for typical refund eligibility.
- Third‑party purchases: some Stripe/Power‑Up purchases may allow refunds within 14 days if requested by email.
- App Store/Google Play: governed by Apple’s and Google’s refund policies and timelines.
Other rights and responsibilities
- Cancellation stops auto‑renewal but paid access continues until the end of the billing period.
- Workspace cancellations must be performed by a Workspace administrator via the Trello web interface.
- Keep receipts, order IDs and the Trello‑account email when contacting support to assert consumer rights.
Customer experiences
Positive feedback
Users in India and globally praise Trello’s intuitive drag‑and‑drop boards, visual layout and fast onboarding for teammates. It’s valued for simplicity and flexible task management.
Negative feedback
Common complaints include key features (time‑tracking, calendar views, offline access) being limited to paid plans or Power‑Ups, and reduced functionality on mobile with occasional lag.
Large boards can feel cluttered and users sometimes report limited search/filter options and notification issues on complex projects.
Documentation checklist
Before you cancel
- Confirm you are a Workspace administrator for the Workspace you plan to cancel.
- Gather your billing email, invoice or receipt, subscription ID and billing period dates.
- Take screenshots of current billing settings and active users if needed for record‑keeping.
If you need a refund or support
- Locate the transaction receipt (Atlassian/Trello, Apple or Google Play receipt) and order ID.
- Prepare the Trello‑account associated email and any supporting evidence (screenshots, upgrade date).
- Contact billing support from the Trello/Atlassian account email for web purchases; use Apple/Google support for app store purchases.
Common mistakes
Attempting cancellation inside the Trello app
Many users try to cancel from the mobile or desktop Trello app, which cannot manage Workspace billing. This causes confusion and delays.
Assuming immediate refunds or immediate feature loss
Some expect instant refunds or loss of paid features on cancellation. In reality, cancellation stops renewal but paid access continues until the billing period ends, and refunds follow specific windows and rules.
Comparative recap
Quick comparison table
| Plan | Price (INR / user / month) | Key limits or benefits | Best for |
|---|---|---|---|
| Free | Free | Limited boards per Workspace, basic features, free Power‑Ups | Individuals and small teams testing Trello |
| Standard | ₹416.21 (annual) / ₹499.45 (monthly) | Unlimited boards, custom fields, advanced checklists, moderate automation | Small teams needing more structure |
| Premium | ₹832.42 (annual) / ₹1,040.53 (monthly) | Multiple views (Calendar, Timeline, Dashboard), workspace admin controls, unlimited automation | Growing teams needing reporting and admin controls |
| Enterprise | ₹1,456.74 (estimate for ~50 users) | Organization‑level controls, SSO, unlimited Workspaces, Power‑Up administration | Large organisations with governance needs |
Takeaway
Choose Free to evaluate Trello; move to Standard or Premium for progressively more admin and view features; choose Enterprise for organisation‑wide controls and SSO.
After cancelling
What to check immediately
- Verify cancellation confirmation in your Trello account and check the billing end date on the Workspace Billing page.
- Keep copies of invoices and any confirmation emails for your records.
Where to get more help
For web billing and refund questions, contact Trello/Atlassian billing support from the email tied to your Trello account.
For App Store or Google Play refunds, use Apple or Google Play support channels and provide the in‑store receipt and order ID.
Address
Registered address
3rd Floor, Sunriver, 11/1, 12/1, Embassy Golf Links Business Park, Domlur, Bengaluru, Karnataka 560071, India
Notes about contacting
There is no separate postal requirement for cancellations; subscription cancellations must be made via the web or the relevant app store as described above.