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I hereby notify you of my decision to terminate the contract relating to the Zacks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Zacks: Easy Method
What is Zacks
Overview
Zacks is a subscription-based investment research platform offering stock analysis, earnings estimates, model portfolios, and screening tools.
It serves retail and professional investors through web and mobile interfaces with tiered subscription plans.
Services offered
Core services include Zacks Rank access, research reports, screening tools, and model portfolios with commentary.
Higher tiers add more aggressive portfolios, alerts, and additional editorial content.
How to cancel Zacks
Cancel via mobile app (App Store / Google Play)
- Open the App Store or Google Play on the device you used to subscribe.
- Go to Subscriptions (or Account > Subscriptions) and find the Zacks subscription.
- Select Cancel Subscription and follow on‑screen prompts to confirm cancellation.
Cancel via Zacks website or account page
- Sign in to your Zacks account on the web and visit Account or Subscription settings.
- Look for Manage Subscription or Cancel Subscription and follow the steps shown.
- If no cancel option appears, use the in‑app support or account help to request cancellation.
Cancel by contacting support or mail
- If you cannot cancel online, contact Zacks support through the account help options (in-app or web).
- As a last resort, send a written cancellation request to the corporate address (see Address section).
- Keep screenshots, transaction IDs, and timestamps of your cancellation request for records.
What happens when you cancel
Access after cancellation
Canceling typically stops future renewals but does not always remove immediate access.
You usually retain access until the end of the paid billing period unless otherwise stated.
Automatic renewal and reminders
Subscriptions bought through app stores renew automatically unless canceled in the store account.
App stores control renewal billing for in‑app purchases; Zacks may not be able to stop charges made by the store.
Account and data retention
Your account data and saved settings are normally retained after cancellation for a period set by the provider.
If you want data removed, request account deletion explicitly via support to confirm timelines and effects.
Will I get a refund?
General refund policy
Refund eligibility depends on where you purchased the subscription (Zacks website vs app store).
App Store and Google Play purchases are subject to those stores' refund rules, not Zacks’ direct control.
Common exceptions and steps to request a refund
- If billed after you canceled, save proof of cancellation and contact the app store or payment provider first.
- For website purchases, contact Zacks support with order details and explain the reason for a refund request.
- Keep receipts, timestamps, and communication records when pursuing a refund.
Anecdotal pricing exceptions
Verified public INR pricing is not published; users have reported anomalous prices (e.g., ₹99/month or ₹390/year).
Such anecdotal prices appear inconsistent and may reflect display errors or regional promos; they do not guarantee refund eligibility.
Zacks plans and pricing
Pricing table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Zacks Premium (Annual, via App Store, seen by Indian users) | ≈ ₹20,700 - ₹24,700 (based on USD 249.99) | Annual | Full Zacks Rank access, research reports, screens, focus list etc. |
| Zacks Ultimate (Monthly, via App Store, seen by Indian users) | ≈ ₹24,900 - ₹29,900/month (based on USD 299.99) | Monthly | All Premium features plus more aggressive portfolios, alerts, commentary, etc. |
| User-reported monthly price in India | ₹99/month (user-reported, anecdotal) | Monthly | Based on anecdote - not confirmed; may reflect a UI bug or regional promo |
| User-reported annual price in India | ₹390/year (user-reported, anecdotal) | Annual | Based on anecdote; claimed purchase at this price |
| User-reported anomalous annual price | ₹6,800/year (user-reported, anecdotal) | Annual | Also anecdotal; likely a display error or incorrect rate |
Notes on pricing accuracy
Official INR pricing is not published; App Store listings may show USD which converts dynamically to INR.
Anecdotal reports of low INR prices are unverified and inconsistent; treat them as possible display or promo anomalies.
Your consumer rights in India
Key statutory protections
Indian consumers are protected under the Consumer Protection Act and related rules for unfair trade practices.
You have rights to seek remedies for deficient services, misrepresentation, and unfair billing practices.
Practical steps to enforce rights
- Contact the seller (Zacks) first with documented evidence and a clear refund/cancellation request.
- If unresolved, raise a dispute with your bank or payment provider (card issuer, UPI, or payment gateway).
- File a complaint with consumer protection forums or the National Consumer Helpline if necessary.
Documentation and timelines
Keep invoices, subscription receipts, cancellation confirmations, and all communication records.
Timelines for complaints and statutory remedies vary; act promptly after the disputed charge or service issue.
Customer experiences
Positive feedback
Many users value Zacks for its research tools, rank methodology, and model portfolios.
Subscribers often cite improved screening and actionable commentary as benefits.
Issues and complaints reported
Common complaints relate to billing surprises from automatic renewals and pricing display inconsistencies.
Some Indian users report anomalous INR prices that appear to be regional display or conversion errors.
How to use experiences constructively
- Check subscription details in the store or account before confirming purchase.
- Document unexpected charges immediately and contact support without delay.
Documentation checklist
Essential items to collect
- Receipt or invoice showing transaction amount and date.
- Subscription confirmation email or screenshot from the app/store.
- Cancellation confirmation screenshot or timestamped request.
Supporting documents for disputes
- Bank or card statements highlighting the disputed charge.
- All communications with Zacks or app store support (emails, chat transcripts).
- Device and account details used for the purchase (Apple ID, Google account, email).
Common mistakes
Assuming cancellation equals refund
Canceling future renewals does not guarantee a refund for the current billing period.
Always check refund policies and act quickly if you need a refund after unintended charge.
Not checking purchase source
Purchases made via App Store/Google Play are handled by those stores for billing and refunds.
If you contact Zacks directly without checking the store, resolution may be delayed.
Failing to keep proof
Not saving receipts, screenshots, or confirmation makes disputes harder to win with banks or consumer forums.
Capture all relevant evidence immediately when you notice an unexpected charge or issue.
Comparative recap
Quick plan comparison
| Plan | Price (INR) | Period | Main differences |
|---|---|---|---|
| Zacks Premium | ≈ ₹20,700 - ₹24,700 | Annual | Core research, Zacks Rank, screens, reports |
| Zacks Ultimate | ≈ ₹24,900 - ₹29,900/month | Monthly | All Premium features plus aggressive portfolios and alerts |
| Anecdotal low-price reports | ₹99/month or ₹390/year (unverified) | Monthly / Annual | Reported by users; likely regional promo or display error |
How to choose which to cancel
Decide based on billing cadence (monthly vs annual), recent charges, and feature usage.
If unsure, check the account billing page to see the active plan before canceling.
After cancelling
Check access and charges
Verify that future renewals are stopped and monitor your bank/card for any new charges.
Retain access confirmation and the end date of service if access continues until period end.
Follow-up actions
- If charged in error, escalate to the app store or bank with your documentation.
- If you want account deletion, request it explicitly from Zacks support and confirm timelines.
- Consider alternative providers or a trial period to evaluate before re‑subscribing.
Address
Corporate headquarters
Zacks Investment Research (corporate headquarters):
101 N Wacker Drive, Floor 15, Chicago, IL 60606, United States
Notes on postal cancellation
Zacks does not list a separate local Indian postal address for cancellations; use the corporate address above if you require a mailed request.
Prefer electronic cancellation first (account settings, in-app support, or app store management) for faster processing.