Cancellation Skillshare: Easy Method

What is Skillshare

Skillshare is an online learning platform focused on creative and practical skills, offering video-based classes across topics such as design, illustration, photography, business, and more. Membership gives access to the class library, community features, and offline viewing depending on the plan.

How to cancel Skillshare

• Web (credit card or PayPal): Log into your Skillshare account on the website, go to Membership & Payments, and click Cancel membership. Your access will continue until the end of the paid billing period. For detailed steps see Skillshare help - cancel membership.
• Apple App Store (iOS): Skillshare cannot cancel in-app subscriptions purchased through Apple. Open your iOS device Settings or the App Store, view your subscriptions under your Apple ID, and cancel Skillshare there. See Skillshare help - app subscriptions for guidance.
• Google Play (Android): Skillshare cannot cancel Android in-app subscriptions. Open the Google Play Store, go to Subscriptions under your account, find Skillshare, and cancel. See Skillshare help - app subscriptions.
• Important: Uninstalling the app does not cancel your subscription. You must complete the cancellation through the web account or the app store used for purchase to avoid future charges. See Skillshare help - uninstalling does not cancel.

What happens when you cancel

When you cancel a web subscription, the membership will stop auto-renewing but your paid access remains active until the end of the current billing period. For app-store subscriptions, cancellation through Apple or Google Play prevents future renewals according to their billing cycles. Skillshare may retain your account information and course progress according to its privacy and account policies; consult Skillshare’s account and privacy documentation for details on data retention and deletion.

Will I get a refund?

Refund eligibility depends on how and when you signed up. If you signed up with a 7-day free trial and were charged, you may be eligible for a refund if you contact Skillshare within 48 hours of the charge. Payments made after 14-day (or longer) trials are not eligible for refunds, and refunds are not offered for membership renewals. Skillshare generally limits refunds to one per customer unless local law requires otherwise. For SEPA direct debit subscriptions, a refund can be requested up to 8 weeks after the initial payment. Purchases made through Apple or Google Play are refunded through those app stores, not directly by Skillshare. For full details see Skillshare refund policies.

Skillshare plans and pricing

Note: Web annual pricing displays in CAD (C$132/year). iOS App Store shows local in-app purchase pricing (approx. C$20.49/month or C$139.99/year). Mobile (Android) pricing in CAD is not confirmed here and may vary by region.

Your consumer rights in Canada

In Canada there is no universal statutory cooling-off period that automatically applies to all digital subscription services. Your right to a refund is governed primarily by Skillshare’s published refund policy and any applicable terms of sale. For subscriptions purchased through Apple or Google Play, refunds and consumer protection are handled according to Apple’s and Google’s local policies; Skillshare directs users to seek refunds through those platforms. Skillshare’s policy limiting refunds to one per customer may be superseded if Canadian law provides broader rights.

Customer experiences

Many users praise Skillshare for its user-friendly interface, broad range of creative classes, and inspirational instructors. Positive feedback commonly highlights the variety of topics and the practical value of many courses. On the other hand, negative experiences often relate to billing confusion, unclear notifications about auto-renewals, and frustrations with certain interface elements such as navigation, the video player, and subtitle handling. Some users also express frustration when app-store subscriptions don’t sync neatly with web access or when they must contact the app store for refunds.

Documentation checklist

• Account email and login details (do not share passwords publicly)
• Proof of purchase or receipt (credit card/PayPal statement or app store receipt)
• Date and time of charge (important for 48-hour refund window)
• Platform used to subscribe (Web, Apple App Store, or Google Play)
• Any correspondence with Skillshare support or app store support

Common mistakes

Common mistakes include assuming that deleting or uninstalling the Skillshare app cancels the subscription - this does not stop renewals. Another frequent error is attempting to cancel a subscription on the Skillshare website when the subscription was purchased via the Apple App Store or Google Play; those must be cancelled through the respective app store accounts. Users also often miss the narrow refund windows (for example, the 48-hour window after a charge following a 7-day trial) and expect refunds for renewals that Skillshare’s policy excludes.

Comparative recap

After cancelling

After you cancel, verify in your Skillshare account or your Apple/Google subscription settings that auto-renewal is turned off and note the date your paid access will end. If you believe a refund is due, contact Skillshare support promptly (within the applicable time window) or contact Apple/Google for in-app purchases. Helpful resources: Skillshare’s cancellation article (How do I cancel my Skillshare membership?), refund policies (Refund policies), and app-specific cancellation guidance (Cancel if signed up through the app).

Address

For formal notices or mailed correspondence (recommended for legal or formal cancellation notices like registered mail), you can send to:

Skillshare, Inc. Attn: Platform Operations Department, 215 Park Avenue South, 11th Floor, New York, NY 10003, United States