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Cancellation service #1 in Nigeria
Fabulous is a habit-building and wellness app designed to help users create routines, improve focus, and support behaviour change through guided programmes and reminders.
The service is provided as a mobile app and a website with optional premium subscription plans for extra content and features.
This guide is intended for users in Nigeria who want clear instructions on cancelling, refund options, consumer rights, and next steps after cancellation.
After cancellation you retain access to premium features until the end of the current billing period.
The app or your store account will show the subscription expiry date once cancellation is processed.
Subscriptions auto-renew unless cancelled. You should cancel at least 24 hours before the billing-period end to avoid renewal.
Cancelling a subscription does not necessarily delete your account or stored progress in the app.
If you want data removal, check Fabulous’s account or privacy settings or contact support for data-deletion options.
Requests for refunds of website purchases must be made using Fabulous’s Contact Us form in-app or on the site.
Use the contact form to explain the reason and include proof of purchase; refunds are assessed case-by-case.
There is no automatic statutory 14‑day cooling-off period for digital subscriptions under Fabulous’s public statements.
Refunds are not guaranteed; they depend on platform policies or Fabulous’s discretion and documented reasons.
Public, country-specific pricing for Nigeria is not reliably published in the sources available.
Where precise price data is missing, the table below reflects that variation.
| Plan | Price | Notes |
|---|---|---|
| Free / Basic | Varies | Limited features; free tier available |
| Premium / Paid subscription | Varies | Monthly or annual billing; platform-dependent |
| Promotional / Trial | Varies | Trial terms may vary by offer and platform |
The National Consumer Protection Council (NCPC) expects service providers to give accurate pre-contract information and fair treatment to consumers.
Nigerian law does not automatically grant a 14‑day cooling-off for digital subscriptions unless the provider offers it explicitly.
Check Fabulous’s own terms to see if any voluntary cooling-off or refund promise was made at purchase.
Many users praise Fabulous for its attractive interface, motivational tone, and effective habit-building programmes.
Users frequently note improved routine, structure, and psychological design that encourages progress.
Several users report unexpected charges, difficulty cancelling, and frustration with refund outcomes.
There are recurring complaints about opaque billing, perceived hidden charges, and slow or unhelpful customer support.
Reviews show a mix: the product can be effective, but billing and support experiences vary significantly by user and purchase channel.
For billing disputes, platform-level purchases (Apple/Google) often require dealing with those stores rather than the app developer.
Many users delete the Fabulous app thinking this cancels their subscription; it does not. Subscriptions continue until cancelled in the account or store.
Users who bought via Apple or Google often try to cancel on the Fabulous website; Apple and Google require cancellations via their subscription settings.
Waiting until the last hour risks auto-renewal; cancel at least 24 hours before the billing period ends.
Always save a confirmation screenshot; lack of confirmation makes disputes harder to resolve.
| Topic | Direct (Website) | Apple App Store | Google Play Store |
|---|---|---|---|
| How to cancel | Membership Plans → Cancel Plan on Fabulous website | Cancel via Apple Subscriptions in your Apple ID settings | Cancel via Subscriptions in Google Play Store app |
| Refunds | Request via Fabulous “Contact Us” form | Request from Apple Support | Request from Google Play Support |
| Access after cancel | Access until end of paid period | Access until Apple shows expiry | Access until Play Store shows expiry |
| Common issue | Charges after perceived cancellation | Must use Apple for refund/cancel | Must use Google for refund/cancel |
Check the app or your account for an expiry date and keep a screenshot of it.
Monitor your bank statement for the next billing date to ensure no further charges occur.
If you suspect unfair billing or poor consumer treatment, gather your documentation and consider contacting NCPC or your bank for a chargeback.
NCPC complaints may help if there is evidence of misleading or deceptive business conduct.
9029 Jefferson Hwy., Suite D #298 River Ridge, LA 70123
General help and subscription management information is available at Fabulous Help: How to manage a premium subscription.
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Written by Chukwuma Igwe
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.