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Cancellation service #1 in New Zealand
Fabulous is a habit-building and wellness app that offers guided routines, coaching, and premium features to help users form healthy habits.
The app is available on mobile platforms and directly via the Fabulous website, with subscriptions managed by the platform used to purchase.
Users commonly use Fabulous for routines, motivation, and habit tracking, including support for ADHD and sober living goals.
Both free and paid (Premium) tiers exist; paid tiers unlock personalised content and additional tools.
After you cancel, you normally retain Premium access until the subscription expiry date shown by the platform.
Once the expiry date passes, Premium features will be removed and your account reverts to the free tier.
Cancellation prevents future renewals but does not refund past payments automatically.
Check the platform's subscription page (Apple/Google) or your confirmation email for the expiry date and renewal information.
Canceling a subscription does not necessarily delete your Fabulous account or personal data.
To remove your account or request data deletion, contact Fabulous support via the Help Center.
The Fabulous Shop (physical items) has a 14-day returns policy for unused items, but this policy does not apply to digital subscriptions or the app.
For digital subscription refunds, the Shop returns policy is unrelated and does not guarantee app refunds.
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Fabulous Premium (example) | NZ$69.31 | Likely monthly | Full Premium access (user-reported) |
Official NZD pricing is not publicly listed in Fabulous documentation for 2024/2025.
For exact current NZD prices check the App Store on a New Zealand account or contact Fabulous support directly.
New Zealand consumer law can provide protections for goods and services, including digital goods in some circumstances.
Fabulous does not state NZ-specific refund or cooling-off rights in its published support pages.
Because Fabulous does not document NZ-specific rights, outcomes may vary and some customers report difficulty obtaining refunds.
Keep records of transactions and communications to support any complaint or dispute with your bank or a consumer agency.
Many users praise Fabulous for its attractive, intuitive design and motivating guidance for routines and habits.
Users often highlight helpfulness for ADHD, routine-building, and sober living support.
There are frequent reports of unexpected or unauthorised subscription charges and difficulty cancelling, especially for website-based subscriptions.
Common complaints include opaque bundles, lack of invoicing, unsatisfactory refunds, and automated or unhelpful support replies.
User reviews and discussions are visible on Trustpilot and Reddit, documenting both positive experiences and billing disputes.
These public reports can be useful context but do not replace official support channels for your case.
Many users delete the app assuming the subscription will stop; this does not cancel subscriptions.
Always cancel via the platform or website subscription management page.
If you bought the subscription through Apple, cancelling in Google Play (or vice versa) will not work.
Confirm which store processed the payment before attempting to cancel.
Subscriptions auto-renew unless cancelled at least 24 hours before the period ends; late cancellations can lead to another charge.
Keep an eye on renewal dates shown by the platform to avoid unintended renewals.
| Platform | How to cancel | Refund route | Key notes |
|---|---|---|---|
| App Store (Apple) | Cancel via Apple App Store → Subscriptions | Request refund from Apple | Deleting app does not cancel; expiry date shown after cancel |
| Google Play Store | Cancel via Google Play → Subscriptions | Request refund from Google Play | Deleting app does not cancel; expiry date and resubscribe option appear |
| Website (direct) | Submit cancellation via "Contact Us" or Help Center web form | Request refund via Fabulous Help Center Refund Request form | If no platform subscription appears, you likely bought on the website |
Always identify where the purchase was made to follow the correct cancellation and refund path.
Retain documentation and act before renewal windows to reduce the chance of additional charges.
Confirm the expiry date shown by the platform and keep screenshots for your records.
Monitor your bank or card statement to ensure no further unauthorised charges appear.
FABULOUS LTD
Valence Avenue 128, RM8 1TL Dagenham, United Kingdom
You can send written cancellation requests or correspondence to the postal address above for international mail from New Zealand.
For faster processing, also submit cancellation or refund requests via the in-app "Contact Us" or the Help Center web forms.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Eva Harris
Regulatory watch · 8 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 8 years to make sure every Postclic template is compliant and admissible in court.