Cancellation Beenverified: Easy Method

What is Beenverified

BeenVerified is a paid people-search subscription

BeenVerified is a subscription-based records search service that lets you look up people, phone numbers, addresses, and other public-record data. The company is based in New York, and the listed corporate office for cancellation-related contact is in New York City at 48 W 38th Street, 8th Floor, New York, NY 10018, United States.

If you are in the Philippines, here is the practical reality: you are usually dealing with a US service, US billing, and support hours based on Eastern Time. That time gap matters because support is available from 6:00 AM to 11:30 PM EST every day, which can be inconvenient if you are trying to cancel quickly from Manila or Cebu.

What people usually pay for

The paid plan gives access to the full BeenVerified search toolkit, including people search, phone lookup, and address search. The published subscription prices in the available research are $29.99 (₱1,694) per month and $299.88 (₱16,943) per year, both for access to all main features.

The business model is simple but easy to underestimate: this is not a one-time report purchase in the main subscription flow. It is a recurring subscription, which means charges continue until you cancel before the next billing date. That point is where many users get frustrated, especially when they expected a one-off payment and later saw another charge.

How BeenVerified works in the Philippines

BeenVerified does not publish local Philippine pricing in pesos on the research sources provided, so Filipino users usually see pricing in US dollars and then get billed through their card provider at the bank's conversion rate. The guide here uses the approximate conversion rate from the research data, with 1 USD at about ₱56.5.

Support is available in English through phone, email, and live chat on the contact page at BeenVerified Contact. No verified local GCash or Maya billing option was provided in the research, so if you subscribed, you most likely used an international card or another online payment method tied to your account.

How to cancel Beenverified without getting billed again

Before you cancel, do these checks

A lot of cancellation problems happen because users rush the process and forget basic proof. Before you click anything, take a screenshot of your current plan, your billing date, and the last charge amount. If your account page shows monthly or annual status, save that page.

Also check where you subscribed. If you started directly on the website, cancel on the website or through BeenVerified support. If you subscribed through App Store or Google Play, the cancellation has to be done in that store account. Using the wrong channel is one of the fastest ways to think you canceled when you actually did not.

Cancel through the BeenVerified website account

For direct web subscriptions, log in to your BeenVerified account and go to your account or subscription area. The exact layout can change, but you should look for an account menu, billing section, or subscription page, then select the option to cancel or turn off renewal. If you need the support entry point, use the official contact page.

When the cancellation screen appears, read every button carefully. Some services place a retention screen before the final step, such as a discounted offer or a pause option. No specific dark pattern was confirmed in the research for BeenVerified, but still watch for wording like keep membership, continue plan, or special offer. You want the final cancel confirmation, not just a reduced-price offer.

Do not close the browser after clicking the first cancel button. Wait until you see a final success message or receive a confirmation email. If there is no confirmation screen, take screenshots of the final page anyway and contact support the same day so there is a timestamped record.

Cancel by phone, live chat, or email

If the account page is unclear or inaccessible, support channels are available. The phone number listed in the verified contact data is 1-888-579-5910. Support hours are 6:00 AM to 11:30 PM EST, Monday through Sunday, which means Filipino users may need to contact them late evening or early morning local time depending on daylight saving changes in the US.

Live chat is available on the BeenVerified website during those business hours by clicking the chat icon. This is often the fastest way to get written proof because you can save the transcript immediately. Email support is also available at [email protected], and for cancellation requests, include your account email, last four digits of the card if relevant, the latest charge date, and a direct sentence saying you want recurring billing stopped effective before the next renewal.

If you use phone support, ask the agent for a cancellation confirmation number or case number before ending the call. If you use chat, save screenshots of the full conversation. If you use email, keep the sent email and any automated response because those records matter if another charge appears later.

Cancel through App Store or Google Play if that is where you subscribed

If your BeenVerified subscription was started inside App Store on iPhone or iPad, open your Apple ID subscriptions page and cancel there. In most cases the path is Settings, your name, Subscriptions, then BeenVerified, then Cancel Subscription. A website cancellation will not always stop an App Store subscription.

If you subscribed through Google Play on Android, open Google Play, tap your profile, then Payments and subscriptions, Subscriptions, choose BeenVerified, and tap Cancel subscription. Google Play usually shows the exact renewal date, which helps you confirm whether you canceled in time.

Heads up for Philippines users: many charge-after-cancel complaints happen because people cancel the web account but forget the app store billing source. Match the charge on your bank statement with Apple, Google, or direct merchant billing before assuming the process is done.

Postal cancellation is possible, but slower

If you want paper proof, you can send a registered cancellation letter to the company address. This is slower than web, chat, or email, so use it when you want an extra evidence trail or cannot access the account. A digital certified letter service such as Postclic can serve the same proof-focused purpose with timestamped sending and receipt records, which is useful if you do not want to deal with international post.

Use a short letter with your full name, account email, subscription cancellation request, and the date of your last charge. Registered mail usually takes about 5 to 10 business days for delivery and processing in an international case, so do not wait until the day before billing.

What changes after you cancel

Access usually continues until the end of the paid period

For most recurring digital subscriptions like this one, canceling stops the next renewal rather than ending access on the same minute. In practical terms, if your next billing date is April 18 and you cancel on April 10, you would normally keep access until April 18. The verified research does not provide a separate shorter cutoff for BeenVerified.

That is why your cancellation timestamp matters. If you cancel after the renewal has already processed, support may treat the new cycle as active and refuse an immediate refund. Save the exact date and time when you canceled.

If you do nothing, the subscription renews automatically

The monthly plan at $29.99 (₱1,694) renews every month until canceled, and the annual plan at $299.88 (₱16,943) renews every year until canceled. The whole point of canceling is to stop the next automatic charge before the billing date shown in your account or app store subscription settings.

This is where many complaints come from. Some users believed a past cancellation stayed on file permanently, then later reported fresh charges. Whether that was a reactivation issue or a second subscription path, the safe move is to verify your account status and your payment statement after every cancellation.

Your account records and saved information

The available research does not give a detailed public data-retention rule for BeenVerified after cancellation. Because of that, assume your search history or account access may not remain available forever, and export or screenshot anything you need before ending the subscription.

If you used BeenVerified for contact lookups or report history, save the details you actually need before your access period ends. Do not rely on being able to log in months later to recover old searches.

Refunds are possible, but do not count on an easy yes

What is known about BeenVerified's refund handling

No cancellation fee was found in the available Terms data, and no detailed refund clause was provided in the research set. The honest takeaway is that BeenVerified does not clearly spell out a consumer-friendly refund promise in the material provided here, so you should assume refunds are limited and decided case by case.

User feedback also points in a rough direction. Several reviews mention charges continuing after users believed they had canceled, while others describe delayed or absent support replies. That pattern usually means you should request a refund quickly, in writing, and with proof attached.

Your rights in the Philippines on subscription disputes

In the Philippines, consumer complaints for online subscriptions can be raised under the Consumer Act of the Philippines, Republic Act No. 7394, through the Department of Trade and Industry or DTI. There is no universal statutory cooling-off period for all online purchases, but door-to-door or direct sales have a 7 working day cooling-off period under local rules summarized in the jurisdiction data.

For an online service like BeenVerified, the more practical protection is proof of misleading billing, unauthorized renewal, or failure to stop charges after cancellation. If you were charged after canceling, your screenshots, cancellation email, and payment statement are the key evidence.

How to request a refund step by step

Start with BeenVerified support through live chat or email at [email protected]. State the exact charge amount, the date, your account email, and that you want a refund because the service renewed after cancellation or because the cancellation request was submitted before renewal. Attach screenshots of the account page and any cancellation confirmation.

If support does not answer or denies the refund and the charge looks unauthorized, contact your bank, card issuer, GCash, or Maya account provider and request a dispute or chargeback. In the Philippines, cardholders typically have up to 60 days from the statement date to dispute a transaction under BSP complaint practice referenced in the research instructions. If needed, file a complaint with DTI for the subscription issue and keep all screenshots.

When chargeback becomes the practical last step

Use chargeback when you have clear proof that billing continued after cancellation, or when the merchant does not respond within a reasonable time. This is not the first move for ordinary buyer's remorse, but it is often the right move for repeated unwanted charges.

If your payment came through a credit card, request a merchant dispute from the issuing bank. If it came through GCash or Maya funding tools, ask support how to file an unauthorized or recurring-charge complaint. Include the cancellation date, merchant name, and the exact peso equivalent shown on your statement.

Beenverified plans and pricing in the Philippines

Current subscription prices

Prices are approximate and converted from USD using 1 USD ≈ 56.5 PHP. Actual local card charges can differ because of exchange rates and bank fees. Check the official website for the exact current price.

Which plan costs more, and which gives better value

The annual plan is the most expensive upfront at $299.88 (₱16,943), while the monthly plan is easier to exit because it only commits you one billing cycle at a time. If you compare twelve monthly payments, the monthly route would total $359.88 (₱20,333), so the annual plan saves about $60.00, or roughly ₱3,390, over a full year.

That works out to around 16.7% savings versus paying monthly for twelve months. The catch is obvious: the annual charge is a much bigger hit if you forget to cancel before renewal, so for many users, the lower commitment of the monthly plan is safer.

Billing notes Filipino users should watch

Because pricing is published in USD, your Philippine card statement may show a slightly different peso amount than the conversion in this guide. Banks can add foreign transaction fees, and the peso equivalent can move with exchange rates.

No separate hidden cancellation fee was found in the available research, which is good news. Still, the real billing risk is not a fee but an unwanted renewal at more than $29.99 (₱1,694) monthly or $299.88 (₱16,943) yearly if you miss the cutoff.

Your rights in the Philippines if BeenVerified keeps charging you

Philippine laws that matter for this type of subscription

The main local framework is the Consumer Act of the Philippines, Republic Act No. 7394, together with DTI consumer protection processes. For a digital subscription dispute, the practical question is whether the charge was authorized, clearly disclosed, and properly stopped after your cancellation request.

The jurisdiction data also notes a 7 working day cooling-off period for door-to-door or direct sales, but that does not automatically create a universal 7 day online cancellation right for every subscription website. For BeenVerified, your stronger argument is usually unauthorized continued billing, misleading conversion from a low initial payment to recurring charges, or failure to honor a timely cancellation.

How to use those rights in a real BeenVerified dispute

If you canceled before renewal and your bank still shows a new charge, gather the evidence immediately. Save your cancellation screenshot, the support ticket, the statement line, and any chat transcript. Those four items make your complaint much easier for DTI or your bank to understand.

If the issue is an app-store subscription, add the Apple or Google subscription screen showing the cancellation date. If the issue is a direct website charge, include the BeenVerified account email and the date you first contacted support.

How to complain in the Philippines

Start with the merchant, because banks and DTI will usually ask whether you tried to resolve it directly. Use live chat, phone 1-888-579-5910, or email [email protected]. Ask for written confirmation that the membership is canceled and that no future billing will occur.

If the problem continues, escalate to your bank or e-wallet provider and request a dispute within 60 days from the statement date when possible. You can also bring the matter to DTI under RA 7394 for online subscription complaints. The key is speed, because older charges are harder to reverse.

Useful local authority contacts

For Philippine consumer issues, the relevant authority is the Department of Trade and Industry or DTI. For card and payment disputes involving banks, the Bangko Sentral ng Pilipinas or BSP is the financial regulator mentioned in the research instructions.

• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

If your problem is mainly recurring billing, begin with your bank and DTI at the same time. That parallel approach often saves days when a merchant is slow to answer.

What customers say about cancellation

The overall trend is negative, and that matters

The review sample provided here is blunt: 0 positive and 5 negative out of 5 unique reviews. Based on that set, cancellation for BeenVerified looks difficult rather than smooth, especially around continued billing, slow responses, and confusion after attempted cancellation.

For users in the Philippines, two local friction points stand out from the research: time zone differences and language or process unfamiliarity. Those two issues can turn a simple cancellation into a long back-and-forth if you do not use screenshots and written proof.

Recurring complaint themes

Sources summary

Individual review snapshots

• "I was charged $35 [about ₱1,978] for a subscription I didn’t want. Tried to reach out to customer service about canceling the subscription and my account and haven’t heard back." (TrustPilot)

• "This company is a scam. It took me 3 months to get my subscription cancelled because they kept coming up with excuses. Finally had to get my charge card company and attorney involved and threaten with fraud and thief. DO NOT USE!!!!" (TrustPilot)

• "I canceled my membership because I didn't get any useful information from it, months later I discovered they had reactivated my account and continued to charge me 30$+ dollars [about ₱1,695+] for months until I realized." (TrustPilot)

• "I did a free search and in order to see the result I had to pay $1 fee [about ₱57] and so I did months ago but now they're charging more than $30 [about ₱1,695] to my card for no reason." (TrustPilot)

There were no positive reviews in the supplied set, so it would be misleading to pretend the sentiment is balanced. The fair positive point is that BeenVerified does offer several support channels, including phone, chat, and email, which at least gives users multiple ways to document a cancellation attempt.

Documents to prepare before and after you cancel

What to save before pressing cancel

Take a screenshot of your account plan page, the renewal date, and the last successful charge. If the charge came through Apple or Google, save the subscription screen there too. Those three screenshots solve most later arguments in one shot.

Also save any report or search history you may need. The research does not confirm how long BeenVerified keeps canceled-account access available, so assume you should export important information before the billing cycle ends.

What to attach to a refund or dispute request

Use the strongest evidence set possible. That includes your account email, transaction date, amount charged, payment method, a screenshot of the cancellation confirmation, and any support case number.

• Screenshot of account or subscription page

• Bank or card statement line

• Cancellation confirmation email

• Chat transcript or call case number

What to keep after cancellation

Do not delete the confirmation email after you see it. Save it in a folder and back it up with screenshots, especially if the next billing date is still a few days away. A lot of users only discover a problem when the next statement arrives.

Check your bank statement again after the expected renewal date passes. If there is no new charge, keep the records for at least 60 days in case a delayed or separately processed charge appears.

Common BeenVerified cancellation mistakes

Using the wrong cancellation channel

A classic mistake is canceling on the website even though the subscription was purchased through App Store or Google Play. In that situation, the direct BeenVerified account may look inactive while Apple or Google billing keeps running.

Real-world fix: trace the merchant name on your statement. If it shows Apple or Google, cancel in that store subscription panel and save the final confirmation screen.

Stopping at the first screen and missing final confirmation

Some users think clicking a cancel button is enough, then close the page before the final confirmation appears. That leaves no proof and sometimes does not complete the process at all.

The practical fix is simple. Stay on the page until you see a clear canceled status or confirmation message, then take a screenshot. If no email arrives within the same day, contact chat support and ask them to confirm the account status in writing.

Expecting an automatic refund after renewal

Another common mistake is assuming that cancellation and refund are the same thing. They are not. Cancellation stops future billing, while a refund for a recent charge usually needs a separate request with evidence.

If you were just renewed for $29.99 (₱1,694) or $299.88 (₱16,943), contact support immediately and ask for both actions in one message: cancel recurring billing and review the latest charge for refund. Do not assume one request covers both.

Waiting too long because of the time zone gap

Philippines-based users often lose a day because support hours follow EST. If your renewal is tomorrow in US time, waiting until your own next morning can be too late depending on when the charge batches.

Fix this by canceling at least 48 hours before the billing date when possible. If the renewal is close, use both the account page and live chat so you create two records on the same day.

Ignoring a small starter payment that turned into recurring billing

One review mentions a $1 fee, about ₱57, that later became a charge above $30, about ₱1,695. This is the kind of pattern that catches people off guard because the first payment feels like a one-off test.

Take note of any low initial payment linked to account access. Check whether that payment started a subscription and set a reminder on your calendar before the next billing cycle.

A side-by-side look at your cancellation options

Comparison table

Key takeaway from the comparison

Web cancellation is usually the fastest for direct subscriptions, while App Store and Google Play are mandatory if those platforms handle billing. Registered mail is slower but gives stronger formal proof if you expect a dispute.

The truth is, BeenVerified's process is more stressful than it should be because continued-billing complaints show up repeatedly in reviews. Whatever method you choose, written proof matters more than speed alone.

What to do right after canceling

Your immediate post-cancellation checklist

As soon as you cancel, save the confirmation screen, keep the email, and add a calendar reminder for the next expected billing date. Then log in again once to see whether the account page shows canceled, expires on, or renews on. You want the wording that shows renewal is off.

If the account still says active with an upcoming charge, contact support the same day at 1-888-579-5910 or through live chat. Do not wait for the statement if the status already looks wrong.

How long to monitor your bank statement

Watch your payment method through the next billing date and for at least 60 days after the final expected charge window. That 60 day period matters because it lines up with the practical dispute window commonly used by banks and card issuers under BSP-related guidance in the research instructions.

If an unauthorized charge appears, ask your bank, GCash, Maya, or card issuer for a chargeback or transaction dispute right away. Include the cancellation screenshot and the merchant correspondence. DTI can also handle a consumer complaint under RA 7394 if the merchant does not cooperate.

Alternatives if you still need this type of service

If you are canceling because BeenVerified did not deliver enough value, there are other tools in the same category. TruthFinder focuses on deeper background checks and dark web monitoring at about $28.33 per month, or roughly ₱1,600. Spokeo is cheaper for basic contact and phone lookups at $14.95 per month, or about ₱845.

For employment-style screening, GoodHire uses per-report pricing rather than a recurring consumer subscription, at $29.99 per report, or about ₱1,694. That model can be better if you only need occasional checks instead of monthly access.

Useful links

• BeenVerified website
• BeenVerified contact page
• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

Postal address and physical contact details

Corporate address for written cancellation contact

If you want to send a physical cancellation request or keep a postal paper trail, use this address:

• 48 W 38th Street, 8th Floor, New York, NY 10018, United States

Include your full name, account email, latest charge date, and a direct statement asking for cancellation of recurring billing. If you send a letter close to renewal, also use email or chat the same day because international mail is too slow for urgent deadlines.

Support channels worth using with that address

The contact page remains the fastest official entry point for most users in the Philippines: BeenVerified Contact. You can also use phone at 1-888-579-5910, live chat during 6:00 AM to 11:30 PM EST daily, or email at [email protected].

If your goal is simply to stop the next charge, online cancellation with saved proof is usually more efficient than postal mail. If your goal is a formal dispute record, combine both so you have digital and physical evidence.