Cancel Beenverified: Easy Method

What is Beenverified

Overview

BeenVerified is a subscription-based online people-search and background-check service that aggregates public records, contact details, and basic background information.

It is typically offered via the website and mobile apps, with recurring billing for continuous access to reports and search credits.

Main features

Features commonly include name and address searches, phone and email lookups, and consolidated public-record reports.

Offerings vary by plan and region; users often receive email receipts and account dashboards for managing subscriptions.

How to cancel Beenverified

If you subscribed via the Apple App Store

• Open your device Settings → tap your name → Subscriptions → BeenVerified → Cancel Subscription.
• See step-by-step guidance: Apple App Store cancellation guide.

If you subscribed via the Google Play Store

• Open the Play Store → menu → Subscriptions → BeenVerified → Cancel Subscription.
• Follow the Play Store flow and retain any confirmation screenshot or email for your records.

If you subscribed via the website

• Log into your BeenVerified account and use the "Cancel My Account" option in account settings.
• You can also email [email protected], use live chat, or call support (for example 1‑888‑579‑5910 or 1‑866‑885‑6480) to request cancellation.
• Web cancellation instructions and notes: Website cancellation & policy overview.

Confirmation and verification

• Always obtain confirmation of cancellation (email confirmation or a screenshot) and keep it.
• For tips on preserving proof, see: Saving cancellation proof.

What happens when you cancel

Access after cancellation

When you cancel, access generally continues until the end of the current paid billing cycle.

You will typically retain the features of your plan until that date; no further automatic renewals should occur after successful cancellation.

Renewals and billing

Auto-renewal should stop after cancellation, but some users report recurring charges despite cancelling.

If you see unexpected charges, gather documentation (receipts, screenshots) before contacting support or your bank.

Account status

Accounts may be suspended if a chargeback or dispute is initiated before contacting BeenVerified.

If you want a refund, first contact BeenVerified support as disputes can complicate the refund process.

Will I get a refund?

General refund policy

Refunds are not automatic; BeenVerified evaluates refund requests on a case-by-case basis.

Many users report receiving refunds, especially when cancellations or dissatisfaction are reported promptly.

How refunds are processed

• Provide your member ID or the email associated with the account when requesting a refund.
• BeenVerified processes refunds immediately on their side, but bank posting times can take up to 10 days.
• A 7-day refund window from subscription start is mentioned by some sources as the period with higher likelihood for approval.
• If you initiated a chargeback before contacting BeenVerified, your account may be suspended and refunds may become more difficult to resolve.

What to include in a refund request

• Member ID or account email.
• Transaction date and amount (receipt or bank statement screenshot).
• Reason for refund and any supporting screenshots (e.g., misleading trial offers or inaccurate data).

Beenverified plans and pricing

Plan types

BeenVerified typically offers subscription plans billed on different cycles such as monthly or yearly, plus occasional trial offers.

Specific plan names, lengths, and regional pricing are subject to change and may differ by platform (web, iOS, Android).

Typical table (use for quick reference)

Your consumer rights in New Zealand

Cooling-off and refunds

New Zealand consumer law provides protections such as the Fair Trading Act and the Consumer Guarantees Act.

While BeenVerified’s own policy may not state a 14-day right, you may be entitled to remedies if the service is misleading or fails to meet guarantees.

Disclosure and auto-renewals

Auto-renewals and recurring fees must be clearly disclosed under NZ fair trading standards.

Complaints about unclear renewal terms or hidden fees could be grounds for seeking a refund or lodging a complaint under NZ consumer law.

Service accuracy and remedies

• Consumers have the right to expect accurate services; repeated inaccurate data may be treated as a failure to provide the agreed service.
• If the product is misleading or misrepresented, you can seek remedies under NZ law, including a refund.

Customer experiences

Positive experiences

Some customers report a straightforward cancellation process and accurate search results for contact details and addresses.

A few users note quick resolutions from customer service on issues like password resets or billing clarifications.

Negative experiences

Common complaints include unexpected recurring charges, multiple card charges, and difficulty cancelling accounts.

Many users also report data inaccuracies such as outdated addresses or incorrect information.

Patterns to note

Reports suggest refunds are possible but often require persistence and prompt contact with support.

Keeping thorough documentation improves the chance of a satisfactory resolution.

Documentation checklist

Essential items to keep

• Account email and member ID associated with your BeenVerified account.
• Order confirmation emails and receipts showing charge amounts and dates.
• Screenshot or saved copy of your cancellation confirmation (email or in-app message).

Additional evidence

• Bank or card statements highlighting the BeenVerified charges.
• Screenshots showing trial offers, pricing at signup, or unclear renewal disclosures if relevant.
• Any correspondence with BeenVerified support (email threads or chat transcripts).

Common mistakes

Not confirming cancellation

A common error is assuming cancellation completed without keeping a confirmation. Always save or screenshot the confirmation email or on-screen message.

Contacting the bank first

Initiating a chargeback before contacting BeenVerified can lead to account suspension and complicate refunds.

Missing account identifiers

Failing to provide your member ID, account email, or transaction details slows refunds and support responses.

Comparative recap

Quick comparison table

After cancelling

Immediate next steps

• Save cancellation confirmation (email or screenshot) and transaction receipts.
• Watch your bank and card statements for up to one billing cycle to ensure no further charges.

If you need a refund or have issues

• Contact BeenVerified support with your member ID or account email and request a refund.
• Reference helpful resources: cancellation guides at joinchargeback and refund overviews at returnpolicy.
• For processing expectations see: refund timing notes.

Address

Official mailing address (U.S.)

BeenVerified (U.S. office): 48 W 38th Street, 8th Floor, New York, NY 10018, United States.

Advice for New Zealand customers

There is no dedicated New Zealand postal cancellation address identified; use the support email [email protected], live chat, or phone numbers when cancelling from NZ.

If you need step instructions, refer to the cancellation guides: App/Play Store guide and website cancellation guide.