Cancellation Beenverified: Easy Method

What is Beenverified

BeenVerified is an online people-search and background-check service that offers subscription access to aggregated public records, contact details, and basic background information. Subscriptions typically auto-renew on a monthly or quarterly basis and are applied to users who sign up for trials or paid plans via the website or mobile app.

How to cancel Beenverified

• Website: Log in at beenverified.com, go to “Contact Us,” and choose “Cancel My Account.” See the company guidance at BeenVerified cancellation (returnpolicy.com).
• Email: Send a clear cancellation request to [email protected]. Include your full name, the email tied to the account, your member ID (if available), and an explicit statement that you want the subscription cancelled.
• Phone: Call BeenVerified customer service at 1-888-579-5910 (general) or the billing line 1-877-394-6174 and request cancellation. Ask for a confirmation number or email.
• Live chat: Use the live chat option on the BeenVerified website during business hours and request cancellation; ask the agent to send confirmation by email.
• App-store subscriptions: If you subscribed through the Apple App Store or Google Play, cancel through that platform’s subscription settings - cancellations requested directly through BeenVerified will not stop charges from Apple/Google.
• Registered mail (recommended for proof): Send a written cancellation by registered mail with return receipt to BeenVerified’s postal address: BeenVerified, LLC, 48 W. 30th Street, 8th Floor, New York, NY 10528, United States. Keep the return receipt as proof of delivery.

What happens when you cancel

Cancelling stops the subscription from auto-renewing at the end of the current prepaid term; you retain access until that prepaid period expires. There are no extra cancellation fees for stopping future renewals. If you cancel a subscription made through Apple or Google, you must cancel within those platforms to prevent future charges. Always request and keep written confirmation (email, chat transcript, or registered-mail receipt) as evidence that cancellation was completed.

Will I get a refund?

Refunds are discretionary and handled case-by-case by BeenVerified. In many reported cases the company has issued goodwill refunds for the most recent charge, especially if contacted promptly; some users report successful refunds even after forgetting to cancel a trial. Processing time to see a refund on your statement may take up to about 10 days. Some sources note a possible 7‑day refund window for recent subscriptions, but this is not guaranteed and depends on BeenVerified’s assessment and your payment method or platform (Apple/Google refunds follow their platform policies).

Beenverified plans and pricing

Your consumer rights in Canada

Canadian consumer protection laws generally require clear disclosure of recurring charges and accessible cancellation mechanisms. Businesses supplying online subscriptions to Canadian consumers should disclose trial-to-subscription transitions and provide an easy way to cancel. Provincial rules vary; you may have statutory rights to a refund or cure period in your province even if a company’s stated policy is more restrictive. For subscriptions purchased through Apple or Google, platform rules control cancellation and refund handling, though you can still expect fair treatment under Canadian consumer standards.

Customer experiences

User experiences are mixed. Some customers report prompt, helpful customer service and successful refunds, including full refunds when charged after a trial lapse. Other reviews (notably on Canada’s Trustpilot and complaints forums) raise recurring concerns about unexpected or unauthorized charges, confusing trial offers that convert to higher recurring fees, difficulty obtaining confirmation of cancellation, and sometimes limited complaint resolution. Accuracy of reports returned by the service is another common source of dissatisfaction.

Documentation checklist

• Account email and username, member ID (if available), and full name used on the account
• Date you signed up and date of most recent charge (from bank/credit card statement)
• Screenshots of subscription pages, trial offer terms, and any confirmation pages
• Copies of email or chat cancellation requests and any response from BeenVerified
• Bank or card statement showing the charged amounts (for refund requests)
• Registered-mail return receipt if you send written cancellation by post
• If subscribed via app store, a screenshot of the subscription entry in Apple or Google Play

Common mistakes

Common errors include cancelling through BeenVerified when the subscription was billed by Apple or Google (which does not stop platform-managed renewals), not saving a confirmation of cancellation, and assuming a verbal or chat request was completed without receiving written evidence. Another frequent mistake is waiting too long to request a refund - early contact increases the chance of a goodwill refund. Finally, failing to monitor bank statements can allow unnoticed recurring charges to continue.

Comparative recap

After cancelling

After you cancel, confirm you receive written confirmation (email, chat transcript, or registered‑mail receipt). Monitor your bank or card statement for at least one full billing cycle to ensure no additional charges. If you still see charges, provide your documentation to BeenVerified support and your card issuer to dispute unauthorized recurring charges. For platform subscriptions use Apple’s or Google Play’s refund and subscription support pages to file requests and learn platform timelines.

Useful links: BeenVerified cancellation guidance at returnpolicy.com, user reviews and reports at Trustpilot (Canada), consumer reports at ConsumerAffairs, and complaints board at ComplaintsBoard. For platform subscriptions see Apple’s support on subscriptions (Apple Subscriptions) and Google Play subscriptions support (Google Play Subscriptions).

Address

BeenVerified, LLC, 48 W. 30th Street, 8th Floor, New York, NY 10528, United States