Cancel Jobscan: Easy Method

What is Jobscan

Service overview

Jobscan is an online tool that helps jobseekers optimise resumes, cover letters and LinkedIn profiles by matching them to job descriptions and suggesting keyword improvements.

Who uses it

Users include job applicants seeking better applicant-tracking-system (ATS) compatibility, recruiters wanting clearer resumes, and career coaches who use the scanning results for targeted edits.

How to cancel Jobscan

Cancel via the Jobscan website (direct)

• Sign in to your Jobscan account on the website.
• Go to the Account Details page in your profile or settings.
• Click "Cancel Plan" and follow the on-screen prompts to confirm cancellation.

Cancel via mobile app stores (iOS / Android)

• If you subscribed through Apple or Google, cancel in your Apple ID or Google Play Subscription settings.
• Jobscan does not specify in-app cancellation steps, so use the platform subscription management tools linked below.

What happens when you cancel

Access after cancellation

Your paid service continues for the remainder of the current billing period. After that period ends, your account typically downgrades to the Free Membership level.

Renewals, data and account status

Auto-renewal will stop at the end of the billing period once cancellation is confirmed. Your account data (uploaded resumes, scans, settings) usually remains available under the free tier unless you delete it.

Will I get a refund?

Standard refund policy

Refunds are generally not provided for missed cancellations. The standard policy is that cancelling stops future billing but does not automatically refund past charges.

Exceptions and how to request a refund

• Refunds may be granted if you dispute a charge within 2 calendar days of the billing start and you have not used the service during that billing period.
• A processing fee of 3.5% of the original payment may be applied to approved refunds.
• Refunds are handled case-by-case; you must contact Jobscan support via the help/contact form or email to request review.

Jobscan plans and pricing

Available plan summary

Jobscan lists standard plans in US dollars. Exact local pricing for Nigeria or EUR-denominated official prices are not provided by Jobscan.

Notes on currency and estimates

Any EUR or Naira conversions are approximate and not official Jobscan pricing. Check your billing statement for the exact charge currency and amount.

Your consumer rights in Nigeria

Relevant law and protections

There is no Nigeria-specific Jobscan policy available. Nigerian consumers may rely on the Federal Competition and Consumer Protection Act (FCCPA) 2018 for protections.

How the law may help

• The FCCPA requires fair business practices and transparent terms, including cancellation and refund terms.
• If you believe you were unfairly charged, you can seek remedies through the Federal Competition and Consumer Protection Commission (FCCPC).

Customer experiences

Positive feedback

• Users report improved interview rates and better-targeted resumes after using Jobscan.
• Many reviewers praise the interface, keyword guidance, and the service helping secure interviews and offers.

Negative feedback

• Complaints include charges after cancellation, lack of notification, and difficult refund handling.
• Other issues cited: buggy resume parsing (missing sections or pages), high pricing, and inconsistent scan scores on repeat scans.

Documentation checklist

What to collect before contacting support

• Account email and username linked to Jobscan.
• Payment receipt or bank/credit card statement showing the charge date and amount.
• Date and method of cancellation, plus any confirmation screenshots or emails.

Additional useful items

• Device and platform used (web, iOS, Android) and App Store/Google Play subscription screenshots if applicable.
• Support ticket numbers or previous correspondence with Jobscan support.

Common mistakes

Assuming app-store subscriptions cancel on the website

Many users assume cancelling on the Jobscan website stops Apple or Google billing. If you subscribed via the App Store or Google Play, you must cancel through that store's subscription settings.

Expecting automatic refunds

Some users expect immediate refunds after cancelling. Jobscan’s policy does not issue automatic refunds; refunds are rare and handled case-by-case with strict timing and usage conditions.

Comparative recap

Quick plan comparison

Key differences at a glance

After cancelling

What to do next

Keep your cancellation confirmation and any correspondence. Monitor your payment method to ensure no further charges appear after the billing period ends.

Helpful links and contacts

• Jobscan home - start point for account access and help.
• Jobscan contact / support form - request refunds or ask account questions.
• Manage Apple subscriptions - cancel App Store subscriptions.
• Manage Google Play subscriptions - cancel Google Play subscriptions.
• Federal Competition & Consumer Protection Commission (FCCPC) - Nigeria consumer protection authority.

Address

Known corporate address

One publicly listed address for Jobscan is:

4616 25th Ave NE #388, Seattle, Washington 98105, United States.

Notes about locations

Other addresses or regional offices may exist in business directories and third-party listings. For official correspondence, use the contact form on Jobscan’s website or support channels.