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Cancellation service #1 in Nigeria
Skywork Ai is a subscription-based AI service offering content generation and research tools via web and mobile apps. It is governed by Skywork's Terms of Service and uses third-party payment platforms for subscriptions.
Subscriptions are sold through the App Store, Google Play, and Skywork's web checkout (Stripe). Billing and cancellation rules differ by platform, so the purchase channel matters for cancellation and refunds.
When you cancel, most subscriptions remain active until the end of the current paid period. You typically retain access to features until that date.
Cancellation stops automatic renewal for the next period but does not usually trigger a refund for the current billing cycle.
Skywork’s terms do not specify exact data-retention timelines for cancelled accounts. Export important projects and data before access ends where possible.
Skywork’s Terms of Service disclaim liability for refunds in connection with subscriptions, except where required by applicable law.
Legal protections in Nigeria or evidence of billing errors may create exceptions to the no-refund stance. If you believe a charge was incorrect, contact the platform (Apple/Google/Stripe), your card issuer, and keep documentation.
| Plan | Price (EUR) | Period | Approx. Price (NGN) |
|---|---|---|---|
| Basic | €23.94 | Monthly | ≈ ₦39,900 |
| Standard | €47.94 | Monthly | ≈ ₦79,900 |
| Pro | €239.94 | Monthly | ≈ ₦399,900 |
| Basic | €239.94 | Annual | ≈ ₦399,900 |
| Standard | €479.94 | Annual | ≈ ₦799,900 |
| Premium | €17.94 | One-time | ≈ ₦29,900 |
Prices are listed in euros; NGN approximations use a mid-market conversion ratio and are for guidance only. Your bank or payment processor may apply different exchange rates and fees.
Skywork’s terms do not guarantee a 14‑day cooling-off period, but Nigerian consumer protection law may still offer remedies for unfair billing or non-conforming services.
Document transactions, keep receipts and correspondence, and pursue disputes with the payment platform first (Apple/Google/Stripe) before escalating to FCCPC or your bank.
Some users report good research accuracy, useful agent types, and clear output formatting. Trustpilot shows mixed-to-neutral average ratings around 3.0 - 3.2 out of 5.
Reviews cite problems such as unmet expectations for content, confusing billing practices, difficulty obtaining refunds, and intermittent technical or support issues.
Users sometimes cancel in the app but forget to cancel through the App Store or Google Play. Always verify cancellation in the platform where you were billed.
Skywork recommends cancelling at least 24 hours before period end. Cancelling later can result in an extra billing cycle that you will not automatically be refunded for.
Failing to keep receipts, screenshots, or email confirmations makes disputes harder to win. Save all documentation immediately after purchase and after any cancellation attempt.
| Platform | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via your Apple ID → Subscriptions at least 24 hours before renewal. | Depends on Apple’s refund policy; request via Apple if needed. | Keep App Store receipts and screenshots. |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions at least 24 hours before renewal. | Depends on Google Play’s refund policy; request via Google if needed. | Save Play Store receipt and confirmation. |
| Web / Stripe | No direct Skywork web cancel; cancel via payment provider or contact issuer. | Skywork disclaims refunds; Stripe/bank refunds depend on provider and local law. | Collect transaction ID and contact Stripe or your bank. |
Cancel via the store where you purchased and retain all proof; escalate to the payment provider and local authorities if needed.
Skywork's Terms list the company's corporate address in Singapore as the official postal contact.
2 Science Park Drive, #01-08, Ascent, Singapore 118222
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Written by Chukwuma Igwe
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.