Postclic premium unlimited: promotional offer at $1.85 for 48h, then $100.94 per month without commitment
Cancellation service #1 in New Zealand
Cancel Easybib: Simple Process
What is Easybib
Overview
EasyBib is an online citation and bibliography generator that helps users create references in common formats such as APA, MLA and Chicago.
It is often used by students, educators and researchers to speed up referencing and formatting tasks.
Typical services
Services can include automated citations, plagiarism checks, and writing tools depending on the plan you use.
Some features are free while others require a paid subscription or access via an institutional licence.
How to cancel Easybib
Cancel through your EasyBib / account settings
- Sign in to your EasyBib or Chegg account and go to Account or Subscriptions.
- Locate the active EasyBib subscription and follow the Cancel or Manage Subscription link.
- Confirm cancellation and keep any confirmation emails or screenshots.
Other cancellation options
- If you cannot cancel via the site, use the contact form or support option on the EasyBib/Chegg help pages.
- For purchases made through Apple App Store or Google Play, cancel directly in your Apple ID or Google Play subscriptions.
- To request cancellation by post, send a signed written request to the postal address below: PO Box 4668, New York, NY 10163, USA.
What happens when you cancel
Access after cancellation
When you cancel a subscription you typically retain access until the end of the current billing period.
Access termination date will be shown in your account or in the confirmation message.
Renewal and billing
Automatic renewals should stop after cancellation, but confirm by checking your account or confirmation email.
Monitor your payment method for any unexpected charges and save records of cancellation for disputes.
Data and account
Cancelling a subscription does not always delete your account or stored citations.
If you want data removed, request deletion specifically from support and keep confirmation of the request.
Will I get a refund?
Standard refund approach
Refunds are not always automatic and often depend on the vendor’s policy and where you purchased the subscription.
EasyBib/Chegg typically evaluates refund requests case-by-case and may offer prorated refunds in some situations.
Exceptions and how to request
- Refunds are more likely if you were charged in error, if a technical error prevented service, or where required by law.
- To request a refund, contact support with your account details, order number, date of charge and a clear reason.
- Keep receipts, screenshots and any correspondence to support your request.
Easybib plans and pricing
Current plan labels
Plan names and available features can change; consult the EasyBib or Chegg pricing page for the latest details.
If you purchased via an app store, pricing and billing terms may differ from the web subscription.
Pricing variability
Because pricing varies by region, promotions and purchase channel, listed prices here are indicative only.
Contact support or check your account for the exact price you were charged.
| Plan | Price | Billing cycle | Features |
|---|---|---|---|
| Free | Varies | Varies | Varies |
| Premium | Varies | Varies | Varies |
| Institutional / School | Varies | Varies | Varies |
Your consumer rights in New Zealand
General protections
New Zealand consumers are protected by the Consumer Guarantees Act and related laws when goods or services are faulty or not as described.
These protections can affect refunds and remedies even for digital services in some circumstances.
Digital subscriptions and remedies
- If a digital service is faulty or not provided as promised, you may be entitled to a remedy such as repair, replacement, or refund under NZ law.
- For change of mind or preference, statutory rights may be more limited; check the provider’s terms and contact support promptly.
- Consumers NZ and the Commerce Commission provide guidance and complaint routes for unresolved issues.
Customer experiences
Common praise
Users often praise EasyBib for saving time on citation formatting and for a straightforward interface for basic citations.
Many students appreciate the free features for occasional use.
Common complaints
Frequent complaints include difficulties with cancelling, unexpected renewals, and dissatisfaction with support response time.
Some users report feature restrictions in free plans and mixed experiences with automated citation accuracy.
Documentation checklist
What to gather before you cancel
- Account email and username used for the subscription.
- Order numbers, invoice or receipt for the subscription charge.
- Payment method details (last 4 digits) and billing date.
What to include in a cancellation request
- Clear subject line: "Cancellation request - EasyBib subscription".
- Account identifier, reason for cancellation, and a request for confirmation and any applicable refund.
- Attach screenshots or receipts that show the charge or subscription details.
Common mistakes
Not checking purchase channel
Example: Cancelling on the EasyBib site while the subscription was purchased through Apple or Google Play will not stop app-store billing.
Always verify where the subscription was purchased before cancelling.
Not keeping records
Example: Users sometimes delete confirmation emails or fail to screenshot cancellation, making disputes harder to resolve.
Save confirmation messages and take screenshots of cancellation steps and any support replies.
Comparative recap
How EasyBib compares
Below is a concise comparison of common citation tools to help decide which fits your needs.
Costs and cancellation processes can differ by purchase channel and region.
| Service | Cancellation method | Typical cost | Best for |
|---|---|---|---|
| EasyBib | Account settings, support request, app store for in-app purchases | Varies | Quick online citation generation |
| Zotero | Account settings; open-source so no subscription for core features | Free | Researchers needing a free, local reference manager |
| Mendeley | Account settings; web or institutional licence | Free / Paid tiers | Reference management with PDF tools and collaboration |
After cancelling
What to check immediately
Confirm cancellation via the email or confirmation page and check the date when access will end.
Monitor your bank or card for any further charges and save all communication.
Helpful links and next steps
- Chegg / EasyBib help and contact
- Cancel subscriptions on Apple devices
- Cancel subscriptions on Google Play
- Consumers NZ - consumer rights and complaints
- New Zealand Commerce Commission - consumer protection guidance
Address
Postal address for written requests
Send written cancellation requests or correspondence to the postal address below.
Allow additional processing time when posting from New Zealand to the USA.
Address details
PO Box 4668, New York, NY 10163, USA
Send a signed letter including your account details, a clear cancellation request, and a request for confirmation or refund where applicable.
Similar cancellation services
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Mason Edwards
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.