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Cancellation service #1 in New Zealand
Cancel Bet+: Easy Method
What is Bet+
Service overview
BET+ is a subscription streaming service offering movies, series, and originals from BET and related content partners.
It normally operates on a paid subscription model with monthly and annual plans and may offer free trials where available.
Availability
BET+ is primarily a U.S.-focused service and is not officially available in New Zealand.
Users in New Zealand who subscribe may do so via third-party platforms (Apple App Store, Google Play, Roku) or other methods that accept international payments.
How to cancel Bet+
General rule
Cancel via the same platform you used to subscribe - App Store, Google Play, BET+ website, Roku, etc.
You should cancel at least 24 hours before the end of a free trial or billing period to avoid automatic renewal.
Step-by-step cancellation (common platforms)
- Website: Sign in at the BET+ website, go to Account > Subscription > Cancel.
- App Store (Apple): On your Apple device go to Settings > Subscriptions > BET+ > Cancel.
- Google Play: Open the Play Store app > Menu > Subscriptions > BET+ > Cancel.
- Roku: Sign in to your Roku account, go to Manage subscription > Cancel.
- If you cannot find the subscription, check the account or payment email used when subscribing and the receipts from the platform.
Official help article: How can I cancel my BET+ subscription?
What happens when you cancel
Access and renewal
After cancelling a BET+ subscription purchased on the BET+ website, you will typically retain access until the end of the paid billing period.
If you cancel during a free trial before the deadline, access usually ends at the end of the trial; cancel at least 24 hours before the trial ends to avoid charges.
Account deletion and platform effects
Deleting your BET+ account via an Apple subscription cancels immediately and forfeits any remaining time without refund.
When you cancel via a third-party platform (Apple, Google Play, Roku), that platform controls your renewal and may enforce immediate or end-of-period cancellation rules.
Will I get a refund?
BET+ website policy
BET+ does not provide refunds for subscriptions purchased on its website; payments are non-refundable, including for partially used periods.
If you cancel a website subscription, access typically continues until the end of the paid billing period. Source: BET+ help.
Third-party platform refunds
- For purchases through Apple, Google Play, Roku or other stores, you must check that platform's refund policy.
- BET+ refers refund requests back to the platform where the purchase was made; BET+ cannot force a third party to refund.
- Deleting via Apple may cancel immediately and forfeit remaining time without refund - check Apple policy and receipts. Source: BET+ refund FAQ.
Bet+ plans and pricing
Estimated NZ pricing
BET+ is not officially available in New Zealand. The following NZD prices are estimates converted from U.S. USD prices and may vary with exchange rates and platform fees.
Plans table
| Plan | Estimated price (NZD) | Period | Features |
|---|---|---|---|
| BET+ Premium (ad-free) Monthly | NZ$17.58 (estimated) | Monthly | Ad-free streaming of BET+ content |
| BET+ Premium (ad-free) Annual | NZ$167.98 (estimated) | Annual | Ad-free streaming, ~20% saving vs monthly |
Your consumer rights in New Zealand
Cooling-off and digital content
Under New Zealand law, digital subscription services generally do not carry a 14-day automatic 'cooling-off' right once the service is accessed.
Digital content is typically excluded from automatic cancellation rights once you start using the service.
Misleading conduct and remedies
If a provider uses misleading representations, fails to disclose essential terms, or makes cancelling unduly difficult, this may breach the Fair Trading Act.
If you believe a business has breached consumer law, you can seek remedies through the Commerce Commission, Citizens Advice Bureau, or other consumer protection routes.
Customer experiences
Positive feedback
No New Zealand-specific positive review data was found for BET+ in the verified dataset.
Some users value the ad-free plan and specific BET+ originals where available.
Negative feedback
Users on forums such as Reddit have reported difficulties cancelling: cancellations that appear to succeed but leave the account active, requiring persistence and multiple attempts.
Complaints include unclear trial limitations, plan restrictions that block content, and frustration over lack of refunds for unwanted charges.
Documentation checklist
Essential items to collect
- Account email and username used to subscribe.
- Subscription receipts or transaction IDs from the platform.
- Date and time of the charge and trial start/end dates.
- Proof of cancellation attempts (screenshots or confirmation emails).
- Device and platform details (iOS, Android, Roku, web) used to subscribe.
When contacting support
- Have your receipt/order ID ready and attach screenshots of active subscriptions in settings.
- Note whether you subscribed via the BET+ website or a third-party store - that determines where refunds/changes are handled.
Common mistakes
Platform mismatch
A common error is trying to cancel on the BET+ website when the subscription was purchased via the App Store or Google Play.
Always cancel through the original billing platform; otherwise the subscription will continue to renew.
Timing and refund assumptions
Many users assume cancelling immediately will produce a pro rata refund - BET+ website purchases are non-refundable and access normally continues to period end.
Another mistake is deleting an Apple-linked account without checking Apple’s immediate-cancellation policy; that can forfeit remaining time with no refund.
Comparative recap
Quick comparison
| Item | BET+ | Third-party stores (Apple/Google/Roku) |
|---|---|---|
| Cancellation method | Cancel via BET+ Account page when purchased on website | Cancel via the respective store subscription settings |
| Refund policy | No refunds on website purchases (non-refundable) | Refunds handled per store policy; check Apple/Google/Roku |
| NZ availability | Not officially available in New Zealand | Possible to subscribe via international store accounts |
| Estimated monthly price (NZD) | NZ$17.58 (estimated) | May vary due to exchange rates and platform fees |
| Trial | Free trial may be offered; cancel 24+ hours before end to avoid charge | Trial rules follow the store’s and BET+ terms |
After cancelling
What to check next
Confirm that cancellation is recorded: look for a confirmation email or check subscription status on the platform.
Keep receipts and screenshots until the billing cycle you paid for has finished and no further charges appear.
Help and escalation links
BET+ help articles: Cancel subscription, Refunds FAQ, Delete account (Apple).
Platform support: Apple subscriptions (Apple subscription support), Google Play (Google Play subscriptions), Roku subscriptions (Roku subscription support).
New Zealand consumer help: Consumer Protection (MBIE), Commerce Commission NZ, Citizens Advice Bureau NZ.
Address
Corporate mailing address
BET Interactive, LLC
1515 Broadway, New York, NY 10036, United States of America
Notes about contacting from New Zealand
BET+ does not list a New Zealand postal address. Mail sent internationally may be slow and may not be the quickest way to resolve billing issues.
For faster resolution, use the platform where you purchased the subscription or the online help links above.
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Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.