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Cancel DIPSEA
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Dipsea service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Dipsea: Easy Method
What is Dipsea
Service overview
Dipsea is an audio storytelling and erotica subscription service that offers a library of short stories and guided audio content. It is available via web, iOS (App Store) and Android (Google Play).
How users access Dipsea
Subscribers get unlimited access to the Dipsea library while their subscription is active. Purchases can be made on Dipsea's website or through app stores, which affects how you manage billing.
How to cancel Dipsea
Cancel via Dipsea website / web app
- Sign in at app.dipseastories.com.
- Go to Account → Manage Subscription → Cancel.
- You can cancel at any time; access continues until the subscription period expires.
- See Dipsea support: How do I cancel my subscription?
Cancel via app stores (Android / iOS)
- Google Play (Android): Open Play Store → Profile → Payments & Subscriptions → Subscriptions → Select Dipsea → Cancel subscription.
- App Store (iOS): On iPhone go to Settings → Your Name → Subscriptions → Find Dipsea → Tap Cancel Subscription.
- For platform purchases you must cancel through Google or Apple; Dipsea cannot cancel those for you.
What happens when you cancel
Access after cancellation
Cancelling stops automatic renewal but does not immediately remove access. You retain access until the end of the current paid period.
Billing and account status
After cancellation no new charges will be made for that subscription period. Your account and any saved preferences typically remain unless you delete them separately.
Data and content
Your listening history and account data are normally retained by Dipsea per their policies. Check Dipsea’s account settings if you want to remove personal data.
Will I get a refund?
Website / web app purchases
Dipsea allows refund requests via its Refund System: 30 days for annual subscriptions and 14 days for monthly subscriptions, per their support notes.
Submit refund requests through Dipsea’s refund workflow. See: Does Dipsea offer refunds?
App Store and Google Play purchases
- App Store (iOS): Request a refund directly from Apple via Apple’s "Request a Refund" process; Dipsea cannot process these refunds.
- Google Play: Use the Play Store "Request a refund" or "Report a problem" from your purchase history; Google typically responds within minutes to a few business days.
Exceptions and terms
- Per Dipsea’s payment terms, there are generally no refunds or credits for partially used subscriptions once charged.
- After a free trial ends and a charge occurs, Dipsea states no refund is available for that charge under their terms.
- Platform purchases are governed by Apple/Google refund policies, not Dipsea’s web refund window.
Dipsea plans and pricing
Available plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Unlimited | US$12.99 (converted to NZD at purchase) | Monthly | Unlimited access to library |
| Annual Unlimited | US$69.99 (converted to NZD at purchase) | Annual | Unlimited access to library |
Currency and taxes
App Store listings in New Zealand may show US dollar prices; the actual NZD charge depends on Apple's conversion rate and may include GST. Web purchases may display USD and convert at checkout.
Your consumer rights in New Zealand
Legal protections
New Zealand consumer law, including the Fair Trading Act, protects against misleading or deceptive conduct in advertising and contract terms.
Refunds and remedies
- Guaranteed remedies apply if services are not delivered as promised or are defective.
- Dipsea’s stated refund windows (14/30 days) may be more generous than minimum rights, but app-store purchases follow platform rules.
- A posted "no refund" policy may conflict with NZ consumer rights in some cases where the service fails to meet reasonable standards.
Customer experiences
Summary of public reviews
Trustpilot New Zealand shows an average TrustScore of 2.8/5 from 3 reviews, all 1-star negative at the time of the latest data.
Common complaints and positive notes
- Negative feedback cites being charged after attempting to cancel free trials and difficulty cancelling platform subscriptions.
- There were no positive Trustpilot reviews recorded for New Zealand in the provided data.
- If you experience unexpected charges, document dates and communications for dispute resolution.
Documentation checklist
Essential items to gather
- Account email used for Dipsea and screenshots of the Account → Manage Subscription page.
- Proof of purchase or receipt showing the charge (from Dipsea, Apple, or Google Play).
- Trial start and end dates, and any cancellation confirmation emails or screenshots.
- If purchased via Apple/Google, a screenshot of the subscription in your platform account.
When disputing a charge
- Collect bank or card statements showing the charge and timestamps.
- Keep copies of all communications with Dipsea, Apple, or Google Play support.
Common mistakes
Cancelling in the wrong place
A frequent error is cancelling on Dipsea’s website when the subscription was purchased through the App Store or Play Store.
If you bought on Apple or Google, you must cancel through that platform; web cancellations will not stop platform renewals.
Assuming trial protections
Users sometimes assume a free trial cancellation automatically prevents charges; you must cancel before the trial ends in the correct platform account.
Also, some expect web refund terms to apply to app-store purchases; platform purchases are subject to Apple/Google rules.
Comparative recap
Quick comparison table
| Purchase method | Where to cancel | Refund handled by | Access after cancel | Notes |
|---|---|---|---|---|
| Website / Web app | app.dipseastories.com → Account → Manage Subscription → Cancel | Dipsea Refund System (14 days monthly / 30 days annual requests) | Access until subscription expiry | Support |
| Google Play (Android) | Play Store → Profile → Payments & Subscriptions → Subscriptions → Dipsea → Cancel | Google Play (Request a refund via Play Store purchase history) | Access until subscription expiry | Refund decisions typically within minutes to 4 business days |
| App Store (iOS) | iPhone Settings → Your Name → Subscriptions → Dipsea → Cancel | Apple (Request a refund via Apple's support workflow) | Access until subscription expiry | Dipsea cannot process App Store refunds |
After cancelling
Check confirmations and statements
After cancelling, save the cancellation confirmation and check your bank or card statement for future charges. Keep records of dates and screenshots.
Useful links and next steps
- Dipsea cancellation help: How do I cancel my subscription?
- Dipsea refund info: Does Dipsea offer refunds?
- If charged unlawfully, contact your bank or card issuer and consider lodging a complaint with consumer authorities in New Zealand.
Address
Registered office
Dipsea Inc., 2021 Fillmore Street PMB 47, San Francisco, CA 94115, USA.
Notes about New Zealand contact
There is no New Zealand postal address listed in the published Terms of Service. For billing disputes related to Apple or Google purchases, contact the platform provider directly.